외관

홀리데이 인 리조트 파나마 시티 비치, IHG 호텔 여행 후기

3.5 out of 5
홀리데이 인 리조트 파나마 시티 비치, IHG 호텔
11127 Front Beach Road, Panama City Beach, FL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 710개" "
평점 8 - 좋아요. 1008개 이용 후기 중 192개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 54개" "
평점 4 - 별로예요. 1008개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 21개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Vy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
❤️
2024년 5월에 2박 숙박함

4/10 - 별로예요

Dmitry

2024년 5월에 2박 숙박함

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful time!
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property
2024년 5월에 2박 숙박함

8/10 - 좋아요

Marlon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Casey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt very safe and welcomed here. There is a security team 24/7 and they were willing to help anytime. Same with the staff, willing to help the best they could. I felt welcomed! As a single traveling female, these things were important to me
2024년 5월에 1박 숙박함

8/10 - 좋아요

Jared

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel bar staff was rude when we brought in canned beverages that were purchased from the hotel store.
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Emad

별로예요: 직원 및 서비스
It was 3/5 experience for me
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 4일
Hello Emad,Thank you for joining us and sharing a rating. Our team would love to hear more on how we could significantly improve your next stay. See you at the beach!

8/10 - 좋아요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
for the price too expensive without breakfast. spacious, quiet so far. the swimming pool is relaxing, beach front i think if we are yuppies we will enjoy the convenience. honest review expensive but u will get what u pay for clean, no bed bugs, fast check in, beach front, accessible to shops and restaurants.
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 4일
Hello Dawn,Thank you for choosing our resort as your destination and sharing your experience. Our team is glad you enjoyed all the resort has to offer and appreciates you as a guest. We would love to welcome you back in the future!See you at the beach!

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When you stay at a Resort you want to have live entertainment every night. That didn't happen. The food was good but, it was a little too expensive. There isn't any two people that can eat 110$ worth for Breakfast. Very expensive. Other than that is was good
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 4일
Hello Mark,Thank you for joining us and sharing your experience! Our team appreciates all your feedback and is glad you enjoyed the live entertainment as well as your overall stay! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the staff and the shows and the beach. We joined the. We joined the IHG clu. and received some nice perks.
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 4일
Hello Sandra,Thank you for joining us and sharing your experience! We are delighted that our team members made an excellent impression and that you enjoyed the beach and the live entertainment. We would love to welcome you back!See you at the beach!

10/10 - 훌륭해요

Franklin 님, Rome

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice pool area.
2024년 4월에 4박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Franklin,Thank you for joining us and sharing your experience! Our team is glad you enjoyed the pools and would love to have you revisit!See you at the beach!

10/10 - 훌륭해요

Ada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpio y buen servicio
2024년 4월에 2박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Ada,Thank you for sharing your feedback! Our team is glad you enjoyed the cleanliness of the property and would love to have you revisit!See you at the beach!

10/10 - 훌륭해요

David 님, Keokuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 4일
Hello David,Thank you for the perfect rating!See you at the beach!

2/10 - 너무 별로예요

Anastasia K 님, alexandria

2024년 3월에 7박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 4일
Hello Anastasia,Thank you for choosing our resort as your destination. Our team would greatly appreciate more feedback on how ew could significantly improve your next stay.Best Regards,

8/10 - 좋아요

Yolanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was a good experience but the rooms did not get cleaned. They only took out the trash in the bathroom and by the door, and replaced the towels. Of course there was sand in the room from us going to the beach but we didn't make an issue out of it. And I wish I would have known that we had to be on the 1st floor because we selected a room with bunk beds, the view was horrible and they were doing construction right outside the window. As far as food we only had pizza which was good and the chicken tenders on the kids menu were decent as well. I would recommend!
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Yolanda,Thank you for joining us and sharing your recent experience. We greatly appreciate all your feedback, as it helps our team improve the overall experience of all our future guests, such as yourself. Your concerns will be brought to management's attention to enhance your next visit significantly. Our team is glad you enjoyed your overall experience and appreciates you as a guest. We hope you will choose to revisit!See you at the beach!

10/10 - 훌륭해요

LaDonyia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello LaDonyia,Thank you for joining us and sharing an excellent rating!See you at the beach!

8/10 - 좋아요

Brandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vist was amazing, the only complaint was the timer on the lights in yhe bathroom. Other than that we had a great time.
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Brandi,Thank you for choosing our resort as your destination and sharing your feedback! We are happy to hear you enjoyed an amazing visit and hope to have you revisit!See you at the beach!

10/10 - 훌륭해요

Kenda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property
2024년 4월에 2박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Kendra,Thank you for joining us and sharing your experience! Our team is glad you enjoyed the beauty of the property and appreciates your feedback. We would love to have you revisit!See you at the beach!

8/10 - 좋아요

Jackie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was conveniently beach front, each room has oceanfront views.
2024년 4월에 4박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Jackie,Thank you for choosing our resort as your destination and sharing your feedback! Our team is glad you enjoyed our beachfront property and hopes to welcome you back soon!See you at the beach!

8/10 - 좋아요

Becky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didn't like waking up to a cockroach in my room and when I told the front desk they just blew it off. I have a picture of it and it wasn't a small one. The breakfast was very expensive and The resort fee was expensive and wasn't disclosed when I booked the room. Wasn't expecting an additional charge of $144.
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Becky,Thank you for joining us and sharing your experience. We greatly appreciate all feedback, as it helps our team improve the overall experience of all our future guests, such as yourself. We sincerely apologize, as what you describe is not the level of guest satisfaction or cleanliness we strive to uphold. We hope you were able to speak to a manager during your visit. We appreciate you as a guest and hope you will revisit.Best Regards,

10/10 - 훌륭해요

Cristiano

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Cristiano,Thank you for the perfect rating! We appreciate your feedback and would love to have you revisit!See you at the beach!

10/10 - 훌륭해요

THOMAS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing. Last time we stayed there was a shuttle to the parking lot. Disappointed that this service was not available as my husband has health conditions.
2024년 4월에 6박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Thomas,Thank you for joining us and sharing your experience! We are delighted that our team members made excellent impressions during your stay! We apologize for the inconvenience or misunderstanding; we still have a shuttle service to and from the parking lot. Sometimes, picking up or stopping off other guests can be delayed, but you can always call the front desk to let them know you are waiting, and they will notify the cart to be to you as soon as possible. It was a pleasure to have you as a guest, and we would love to have you revisit!See you at the beach!

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Christine,Thank you for the perfect rating! See you at the beach!

8/10 - 좋아요

Eboni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well upkept. The rooms are clean and comfortable. The staff offers smiles and greets guest. The breakfast was delicious too
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 25일
Hello Eboni,Thank you for joining us and sharing your experience! Our team is delighted you enjoyed the cleanliness and comfort of your room and a delicious breakfast! It was a pleasure having you as a guest, and we appreciate your kind words. We would love to welcome you back in the future!See you at the beach!

8/10 - 좋아요

Matthew

Great views
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 24일
Hello Matthew,Thank you for joining us! We are delighted you enjoyed the gorgeous beachfront views! Our team would love to welcome you back!See you at the beach!

4/10 - 별로예요

Jennifer

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I have never experienced such inflexible managerial staff when an unexpected change in plans occurred half way through my stay. Do better holiday inn.
2024년 4월에 2박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 19일
Hello Jennifer,Thank you for choosing our resort as your destination and sharing your experience. All feedback is greatly appreciated as it helps our team improve the overall experience of all our future guests, such as yourself. Guest satisfaction is one of our top priorities, so we are disappointed to know you did not leave with that experience. We apologize for the inconvenience and would love to hear more about how we could improve your next visit. Best Regards,

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room clean , up to date. Greats views and access to beach. Pool area outstanding for adults and kids.
2024년 4월에 7박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Roger,Thank you for joining us and sharing your experience! Our team is delighted you enjoyed the gorgeous gulf front view and all the property's amenities. It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!Cheyenne G.

10/10 - 훌륭해요

Alana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Alana,Thank you for the excellent review! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 - 훌륭해요

amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience overall
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Amy,Thank you for joining us and sharing your overall experience! Our team is delighted you enjoyed your stay and would love to welcome you back!See you at the beach!

6/10 - 괜찮아요

Imran

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated. Poor service
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Imran,Thank you for choosing our resort as your destination and sharing your experience. All feedback is greatly appreciated as it helps our team improve the overall experience of all our future guests, such as yourself. Guest satisfaction is one of our team's top priorities, so we are disappointed to know you did not leave that impression. We would love to know how we could improve your next stay.See you at the beach!

10/10 - 훌륭해요

Yaniel

2024년 4월에 4박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Yaniel,Thank you for the perfect rating!See you at the beach!

8/10 - 좋아요

Candice

가족 여행
Nice and clean
2024년 4월에 2박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Candice,Thank you for joining us! Our team is delighted you enjoyed the property's cleanliness and would love to hear more on how we could improve your next visit!See you at the beach!

10/10 - 훌륭해요

Rocymar

2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Rocymar,Thank you for the excellent rating!

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went on first week of April and the heated pool was so comfortable. The resort is oceanfront and lots to do. Polynesian fire and dance was so awesome. Would definitely recommend to anyone.
2024년 4월에 2박 숙박함
답변 제공: Chollinger 님, 2024년 4월 8일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Jennifer,Thank you for the perfect rating! Our team would love to welcome you back!See you at the beach!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean!!! Friendly staff!! Fun!!!
2024년 4월에 3박 숙박함
답변 제공: Chollinger 님, 2024년 4월 8일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Sherita

2024년 4월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 5월 2일
Hello Sherita,Thank you for the perfect rating! We appreciate you as a guest!See you at the beach!

10/10 - 훌륭해요

Kristi

연인과의 여행
좋아요: 편의 시설/서비스
Great
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 7일
Hello Kristi,Thank you for joining us and sharing your experience! We are glad you enjoyed the resort and would love to have you revisit!See you at the beach!

6/10 - 괜찮아요

Nicole

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
This was our second time staying at this property. This time, the staff was so busy, they just couldn’t be bothered to be friendly. They were not mean or rude, just dismissive. The rooms were tidy, but there was some mold in the bathroom. A lot of things just seemed unkept. We were disappointed to see a lot of things that needed updating last year were the same this year. Nice convenient location. Great beach, very clean. Pool is actually heated, which was great! They give you towels at the pool. Not too many children’s activities and the ones that were scheduled were very short in duration. We wanted to take part in the bonfire one night and asked for the cost of a s’mores kit - $15! For a pack of $12 (you could sit at the fire without a kit). Overall, it was a nice stay, just small details that made it less pleasant.
2024년 4월에 3박 숙박함
답변 제공: Chollinger 님, 2024년 4월 8일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Timothy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2024년 3월에 6박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 7일
Hello Timothy,Thank you for choosing our resort as your destination and sharing your experience! Our team is delighted you enjoyed all the property has to offer and hope you will revisit!See you at the beach!

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 7일
Hello Max,Thank you for the perfect rating! We hope you will revisit!See you at the beach!

10/10 - 훌륭해요

Latrice

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Daughter had a great time
2024년 4월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 2일
Hello Latrice,Thank you for joining us and sharing your recent experience! As a family-friendly resort our team is delighted you and your daughter had a great time! We hope you will choose to revisit!See you at the beach!

10/10 - 훌륭해요

Dametrius

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful
2024년 3월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 2일
Hello Dametrius,Thank you for choosing our resort as your destination and sharing your experience! Our team is delighted you enjoyed a peaceful visit and would love to welcome you back!See you at the beach!

10/10 - 훌륭해요

Farah

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 1일
Hello Farah,Thank you for joining us and sharing a perfect rating! Our team appreciates you as a guest and would love to welcome you back!See you at the beach!

4/10 - 별로예요

John

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I thought the staff was rude and didn’t use common sense. I had two guests meet me at the outside bar and the bartender refuse to give them water because they didn’t have a wristband. I tried calling the front desk to get them wristbands but nobody could help and the manager was apparently too busy. The bartender said he didn’t have a phone to call the front desk either. Really?? We are happy to go somewhere else that was happy to serve us.
2024년 3월에 2박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 1일
Hello John,Thank you for choosing our resort as your vacation destination and sharing your experience. All feedback is greatly appreciated as it helps our team improve the overall experience of all our future guests, such as yourself. As a private property for registered guests only, guest satisfaction and security are two of our highest priorities. One of the reasons we do not allow outside guests on the property is to ensure our guests receive the highest level of service during their stay. Our team is very diligent in explaining at check-in that all registered guests will receive a wristband to access all the amenities the resort offers. We apologize for any misunderstanding and encourage you to speak with the front desk if a member of your room party did not receive their wristbands at check-in. Every team member wants all our registered guests to leave happy with every aspect of their stay. We would hope you will reconsider and give our resort a second chance in the future.Best Regards,

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 1일
Hello April,Thank you for choosing our resort as your destination and sharing a perfect rating! Our team hopes you will join us again soon!See you at the beach!

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would recommend staying at this place. The pool is perfectly heated, they have different options of pools. And the beach access was perfect and the beach was perfect. The entertainment and the restaurants were good as well. The food around the area was amazing. If we come back we would definitely be staying here again.
2024년 3월에 6박 숙박함
답변 제공: Cheyenne G. 님, 2024년 3월 30일
Hello Courtney,Thank you for choosing our resort as your vacation destination and sharing your recent experience! Our team is delighted you enjoyed the heated pools, live entertainment, and dining options! It was a pleasure to have you as a guest, and we hope you will revisit!See you at the beach!

10/10 - 훌륭해요

Margie

2024년 3월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Margie,Thank you for the perfect rating! Our team appreciated you as a guest and would love to welcome you back!See you at the beach!

10/10 - 훌륭해요

Krystal

2024년 3월에 1박 숙박함
답변 제공: Cheyenne G. 님, 2024년 4월 18일
Hello Krystal,Thank you for joining us and sharing a perfect rating!See you at the beach!