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"The location is really good. The hotel was clean. The choice of bright ugly yellow walls in the halls is shocking. I can't imagine a corporate designer choosing that. Most staff is very polite and accommodating. Wish I had gotten the name of one employee- very direct and almost abrasive on the phone with any request. If you are accustomed to Lubbock hospitality, a conversation with her will disappoint you. "

"A little out dated but nice. Good breakfast"

"Green space for the dogs outside. Lots of poop bags, but yet guests choose not to use them with poop in some places. Clean rooms. Great reception/breakfast area. Unique beach/resort vibe at the front of the hotel. Unique way of putting the room numbers on each door. Breakfast was good with a lot of choices. It is too bad there were so many cigarette butts all over when there were so many receptacles for them all over. It made the property look sloppy. As well stairs were dirty. The concrete walkways were also dirty. "

"This is a good place if you have kids with you (or plan to drink all night at the steak house) but not necessarily a relaxing hotel. The noise from the atrium was consistent even through the room walls, the ceiling was cracking and plaster was falling or missing, the sheets kept popping off the bed, and the bed itself was sagging so not very comfortable. I think with some renovations it could be a really cool spot but focus should be on the rooms themselves not the decor. "

"Yes"

"The hotel was clean. The check in process was horrible. Our reservation could not be found, then there were issues running a card for incidentals (despite pre-paying online). After waiting 45 minutes, we finally left to get dinner and came back later to check in. There was only 1 staff member on duty and probably 8 people waiting to check in. No one else was able to solve the problem."

"Rooms a little small but the staff was WONDERFUL. They went out of their way to make our stay enjoyable. Haven’t had that level in a long time. Good Job!"

"This place is absolutely fantastic! "

"The room was nice and clean! The beds were comfy and we enjoyed our stay!"