Find hotels in Paradise Acres, Montego Bay from ₩106,912

"My spouse and I stayed at Hyatt Zilara Rose Hall in Montego Bay from October 23 – November 2, 2025. What was supposed to be a four-day getaway turned into eleven days when Hurricane Melissa became a Category 5 storm and grounded all flights. Even through the worst of it, the staff and management were outstanding. The General Manager Adrian and team provided clear updates, kept guests calm, and restored Wi-Fi within 24 hours and water within 48–72 hours. Despite the storm, they continued serving hot Jamaican meals, drinks, and even nightly entertainment to keep spirits high. Employees such as Callela, Unique, Seanah, and Ro showed incredible kindness and professionalism—always smiling, even while worrying about their own families. Once airports reopened, the hotel arranged safe transportation to Kingston so guests could catch emergency flights home. I can’t say enough about the leadership, compassion, and resilience of this team. They turned a terrifying experience into one I’ll never forget for all the right reasons. If you’re visiting Jamaica, Hyatt Zilara Rose Hall should be your first choice. 🇯🇲💚"

"During my stay we endured Hurricane Melissa. Due to the circumstances I was unable to enjoy majority of the amenities offered. I appreciate the staff for making sure everyone was safe during this time and also putting our safety before their own families. Would love to go back during a different season to get the full experience."

"Everything was good the food staff was very friendly even when the hurricane was blowing they make sure we all get take care even when the hotel get lots of badly damaged they still make us feel well come catalonia is the best i will come again when they rebuild "

"Tobys was remarkable especially during the hurricane. The owners Shane and Terry ensured that all of the guests had cooked food daily, wifi to connect with our friends and families as well as to ensure that a generator was in place to give us AC at night so that we slept comfortably, although the situation was devastating we felt safe, big up yourself Shane, you are thr true definition of what it means to be resilient. You kept us calm and optimistic. Thank you for everything. We will return soon."

"The spa was great. Went twice for massages with my hubby. Love this resort. Food was awesome"

"I enjoyed the pool"

"This resort is the best place to enjoy Jamaica the staff is top notch and will ensure that you have a YAHsome experience. "

"Great staff and beautiful property. "

"The staff was Awesome had a very Enjoyable stay loved swimming and snorkeling Can't wait too return feels like .. Home"