Studio, Balcony (Eiffel Tower View) | Balcony

Reviews of Citadines Tour Eiffel Paris

4 out of 5
Citadines Tour Eiffel Paris
132 Boulevard De Grenelle, Paris, Paris

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1196 reviews" "
Rating 8 - Good. 426 out of 1196 reviews" "
Rating 6 - Okay. 144 out of 1196 reviews" "
Rating 4 - Poor. 50 out of 1196 reviews" "
Rating 2 - Terrible. 46 out of 1196 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Very well located and convenient room for family needs!
Stayed 2 nights in May 2024
Response from Christopher | La Réception on May 25, 2024
Dear Guest,Thank you for your kind words! We're pleased to hear that you found our location very convenient and the room suitable for your family's needs. Your comfort and satisfaction are very important to us.We look forward to welcoming you and your family back soon.Best regards,

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great view, everything is good in this hotel
Stayed 1 night in May 2024
Response from Christopher | La Réception on May 25, 2024
Dear Guest,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our great staff and the beautiful view. It's wonderful to know that everything met your expectations during your stay.We look forward to welcoming you back in the future.

10/10 Excellent

Assana

Stayed 3 nights in May 2024
Response from Christopher | La Réception on May 23, 2024
Dear Guest,We thank you for your stay with us and your review!Looking forward to welcome you again in near future.Kindest regards,

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024
Response from Christopher | La Réception on May 22, 2024
Dear Mr Sh,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

10/10 Excellent

Iman

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Christopher | La Réception on May 27, 2024
Bonjour,Nous vous remercions de votre séjour et espérons vous revoir dans un futur proche !Bien cordialement,

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great four night stay at this hotel. All the comforts of home and the best view of the Eiffel Tower. You have to splurge for the Studio with balcony Eiffel Tower view but it was well worth it! The little table and chairs on the balcony looking at the tower was used everyday. If I can upload the video I took I will do it and you can get a look at the place before you pull the trigger. I read a few reviews from some people who mentioned the sound from the subway train. This is just people who have lived in a small quiet town and are not used to it. If you’ve ever lived in a large city anywhere in the world, you will get used to it quickly. Not to mention… that subway runs anywhere in the city and it is only steps from the hotel lobby! For 2 Euros! Also, they don’t come and clean the room unless you pay them to. So… you’ll just have to be courteous and live like a Parisien while you’re there. Pick up after yourself and you should be fine. If you need towels, sheets, pillow cases, toilet paper or pretty much anything else, it’s down on the second floor. Help yourself! There is a Monoprix (large grocery chain) RIGHT next door and a Fanprix across the street past the Metro. We used the kitchenette every day except for dinner which we went out for, nightly. Might I suggest Suffren, which is upscale with a great menu at decent prices. Not cheap but not through the roof. All that said, I urge you to book this hotel and that room in particular if it’s just the two of you.
Stayed 4 nights in May 2024
Response from Christopher M. | Front Office Manager on May 14, 2024
Dear Jason,We're thrilled to hear that you had a wonderful four-night stay at our hotel! It's fantastic that you enjoyed the comforts of home and the breathtaking view of the Eiffel Tower from our Studio with balcony. We're delighted that the little table and chairs on the balcony added to your experience and were used every day. If you're able to upload the video, we'd love to see it!Regarding the sound from the subway train, we appreciate your understanding. Indeed, being in a bustling city like Paris means some background noise, but we're glad it didn't detract from your enjoyment. And you're absolutely right about the convenience of having the subway just steps away from our lobby!As for our housekeeping policy, we appreciate your cooperation and understanding. We believe in providing a Parisian experience, and we're glad you found everything you needed readily available on the second floor.Looking forward to welcome you again!

10/10 Excellent

Shilpa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! View and facilities. Friendly staff
Stayed 1 night in May 2024
Response from Christopher | La Réception on May 11, 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed the beautiful view, facilities, and the friendliness of our staff. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're here to ensure you have a wonderful experience during your stay with us.Kindest regards,

10/10 Excellent

Marcus

Traveled with family
Liked: Amenities, property conditions & facilities
Great place to stay for families. Easy parking, apartments well equipped, great neighborhood.
Stayed 3 nights in May 2024
Response from Christopher | La Réception on May 8, 2024
Dear Marcus,Thank you for your feedback! We're glad to hear that you found our location suitable for families and appreciated the easy parking and well-equipped apartments. We're also happy you enjoyed the neighborhood. We look forward to welcoming you back for your next stay!

6/10 Okay

Yahya

Traveled with family and small children
Liked: Amenities
If you like a quiet night sleep this is not the place for you - as the trains go by the whole building moves so your sleep gets disturbed a lot as trains go by every 5mins but location is excellent
Stayed 2 nights in May 2024
Response from Christopher | La Réception on May 8, 2024
Dear Guest,Thank you for your feedback. We're sorry to hear that the noise from the trains disrupted your sleep, and we understand how important a quiet night is. While we're glad you found the location excellent, we apologize for the inconvenience caused by the train vibrations. We'll take your comments into consideration as we work to improve the experience for our guests. If you decide to give us another chance, we would be happy to accommodate you in a quieter room or offer suggestions for minimizing noise. Thank you again for sharing your thoughts with us.

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time here in about 10 days. Very enjoyable. Great location. Friendly staff.
Stayed 2 nights in Apr 2024
Response from Christopher | La Réception on May 8, 2024
Dear Mr Charlie,Thank you for choosing to stay with us again! We're delighted that you had another enjoyable experience. It's wonderful to hear that you appreciated our great location and friendly staff. We look forward to welcoming you back for your next visit. If there's anything we can do to make your stay even better, please let us know. Thanks again for your kind words!

10/10 Excellent

Madai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice, great service. Beds were confortable and clean . The area was busy but also feel safe we walked around day a night and never felt unsafe. The location has easy excess to train .
Stayed 2 nights in Apr 2024
Response from Christopher | La Réception on Apr 29, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and spacious apartments with all the amenities of home.
Stayed 7 nights in Apr 2024
Response from Christopher | La Réception on Apr 29, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

10/10 Excellent

Dolores

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe and good customer service. Many dining options next to hotel.
Stayed 6 nights in Mar 2024
Response from Christopher | La Réception on Apr 26, 2024
Dear Mrs Dolores,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Looking forward to welcome you again!Kindest regards,

10/10 Excellent

Xinying

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a great location for the public transportation. The people who are working at the front desk are very nice and friendly.
Stayed 7 nights in Apr 2024
Response from Christopher | La Réception on Apr 20, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

8/10 Good

Charlie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. We were on a lower floor and it was surprisingly quiet considering it is right near a Metro stop and a busy street. Staff was very friendly and helpful.
Stayed 4 nights in Apr 2024
Response from Christopher | La Réception on Apr 20, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.We thank you also for your kind words about our staff members.Kindest regards,

10/10 Excellent

Natalia, San Juan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a great experience
Stayed 2 nights in Mar 2024
Response from Christopher | La Réception on Apr 8, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

4/10 Poor

Courage

Disliked: Property conditions & facilities
The property too old
Stayed 1 night in Mar 2024
Response from Christopher | La Réception on Apr 1, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience. We regret that we were not able to do this during your stay.We are very sorry that not all your expectations could be met. Please be assured, that we forwarded your comments to the relevant departments.Kindest regards,

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to see everything.
Stayed 1 night in Mar 2024
Response from Christopher | La Réception on May 25, 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our great location and found it convenient for exploring everything. We hope you had a wonderful time during your stay.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Andria

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 1 night in Mar 2024
Response from Christopher on Mar 23, 2024
Dear Guest,Thank you for your review.Kindest regards,

10/10 Excellent

Claudine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Appreciated the accessibility to the site around and having a small kitchen was very practical to save on restaurants. Staff was great.
Stayed 4 nights in Mar 2024
Response from Christopher | Front Office Manager on Mar 22, 2024
Dear Claudine,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

10/10 Excellent

William

Stayed 1 night in Mar 2024
Response from Christopher | La Réception on Apr 8, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

10/10 Excellent

Pervez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024
Response from Christopher | Front office manager on Mar 5, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy access to transportation and walkable areas were great. Also had great dining options in the area.
Stayed 6 nights in Feb 2024
Response from Christopher | La Réception on Feb 27, 2024
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Amazing Location! Great, friendly staff! Metro stop across the street and we went everywhere on it! Close to Eiffel! Would def recomennd and stay again!
Stayed 3 nights in Feb 2024
Response from Christopher | La Réception on Feb 27, 2024
Dear Matt,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

8/10 Good

JOSE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, train #6 station in front of the hotel. Bedrrom exactly as they show in the pictures.
Stayed 2 nights in Jan 2024
Response from Christopher | La Réception on Feb 17, 2024
Dear Mr Rodriguez,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience.Kindest regards,

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff , transportation is just outside the hotel. Great restaurant around the area We didn’t got our room clean in our days stayed
Stayed 5 nights in Jan 2024
Response from Verena on Feb 12, 2024
Dear Ana,Thank you for taking the time to share your feedback with us. We are pleased to learn that you appreciated our friendly staff and the convenient transportation options available just outside the hotel. We're also glad to know that you found great restaurants in the area.Regarding the room cleaning, we apologize for any inconvenience caused. As per our terms and conditions, we do not provide daily cleaning services. However, we regret if this was not clearly communicated to you prior to your stay. Your feedback helps us ensure that our guests have a clear understanding of our policies.We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future.

8/10 Good

ZENAIDA

Liked: Cleanliness, room comfort
Staff was great! But we got stuck in the elevator for 10mins!
Stayed 4 nights in Jan 2024
Response from Verena on Feb 12, 2024
Dear Zenaida,Thank you for sharing your experience with us. We're glad to hear that you found our staff to be great. However, we apologize for the inconvenience you experienced with the elevator. Please rest assured that we take such matters seriously and will investigate to prevent similar incidents in the future.We hope to welcome you again soon.

10/10 Excellent

Rosa, castaic

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the views
Stayed 4 nights in Jan 2024
Response from Verena on Feb 12, 2024
Dear Rosa,Thank you for your feedback!We are glad you have enjoyed your stay at Citadines Tour Eiffel and the view from your apartment.We look forward to welcoming you again soon

10/10 Excellent

Mundeta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in process was smooth and very accommodating. We arrived early in the morning and they were still able to give us our room without extra charge. The area is perfect, lots of restaurants around it and a metro station right in front. The room was clean, in good condition and you could even see the Eiffel Tower from our bedroom window. The only thing to note is that this metro station is above ground and we could feel the trains come in so if you’re a light sleeper that might be a problem. For us we could sleep just fine though. Would definitely come back!
Stayed 6 nights in Jan 2024
Response from Verena on Feb 12, 2024
Dear Mundeta,Thank you for taking the time to share your experience at Citadines Tour Eiffel.We're thrilled to read you found our check-in process smooth and that our team could accommodate your early arrival without extra charge. It's wonderful to know that you found our location convenient, with plenty of restaurants nearby and the metro station right in front.May we add that we're delighted that you enjoyed the cleanliness and condition of your room, as well as the view of the Eiffel Tower from your bedroom window. We appreciate your feedback regarding the metro station noise, and we understand that it may affect light sleepers differently.We're grateful for your kind words and for choosing to stay with us. We look forward to welcoming you back on your next visit to Paris!

6/10 Okay

Rogelio

Disliked: Cleanliness, room comfort
Plastic furniture says it all.
Location is the only positive about this hotel. Everything else is dated, it feels even creepy. But the worst of all is that plastic furniture makes not only look rooms cheap, they also make a horrible sound when dragged. From room upstairs or from anywhere that sounds is a nightmare. I gave up a city view bc looking for quiet room, but my entire week was ruined bc of those constant noises. Some staff was nice, some were not. Not a repeat sort of hotel for me.
Stayed 6 nights in Jan 2024
Response from Verena on Feb 12, 2024
Dear Rogelio,Thank you for taking the time to share your feedback on your stay at Citadines Tour Eiffel.We're glad to hear that you found our location convenient, but we're saddened to learn that your overall experience did not meet your expectations.We apologize for any discomfort caused by the ambiance and furniture in your room. Your feedback regarding the noise disturbances is concerning, and we will take immediate steps to address this issue to ensure a more peaceful environment for our guests.We appreciate your acknowledgment of our staff, and we will use your comments to improve our service consistency across all departments.We understand your decision not to return, but we hope you will reconsider giving us another chance to provide you with a better experience in the future.

10/10 Excellent

jian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Verena on Feb 12, 2024
Dear Jian,Thank you for taking the time to rate your experience with us. We appreciate your positive feedback on your stay at Citadines Tour Eiffel and hope to welcome you back soon for another enjoyable stay.

8/10 Good

Hajar

Stayed 3 nights in Dec 2023
Response from Verena on Feb 12, 2024
Dear Hajar,Thank you for taking the time to rate your experience with us. We appreciate your positive feedback on your stay at Citadines Tour Eiffel and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Hyoung Gi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Eiffel view is perfact
Stayed 1 night in Dec 2023
Response from Verena on Feb 12, 2024
Dear Hyoung Gi,Thank you for taking the time to rate your stay experience at Citadines Tour Eiffel. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable stay.

8/10 Good

Tassia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the location. But I didn’t like the fact they don’t clean rooms there daily .
Stayed 6 nights in Nov 2023

6/10 Okay

Jessica

Stayed 2 nights in Dec 2023
Response from Verena on Feb 12, 2024
Dear Jessica,Thank you for taking the time to rate your stay experience at Citadines Tour Eiffel.We appreciate your feedback and would love to learn more about how we can improve to better meet your expectations. If you have any specific concerns or suggestions you'd like to share with us, please feel free to reach out. Your input is valuable to us as we strive to enhance the experience for all our guests.

6/10 Okay

Paul

Liked: Amenities
Disliked: Property conditions & facilities
The property was tired and the bed was very firm so both my wife and me were not able to sleep well. The room was also tired with chips out of the bath and flooring. Also lots of scuff marks on the skiting and lower walls indicating no renovation in a while. This together with the popcorn ceiling and older smaller TVs in the large rooms I dont believe it is worth the cost of the rooms. Still 20 minute walk to Eiffel Tower and 50-60 minute walk to Champs Elysee.
Stayed 2 nights in Oct 2023
Response from Christopher | La Réception on Oct 12, 2023
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience. We regret that we were not able to do this during your stay.We are very sorry that not all your expectations could be met. Please be assured, that we forwarded your comments to the relevant departments.Kindest regards,

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, amenities were excellent
Stayed 7 nights in Sep 2023
Response from Christopher | La Réception on Oct 7, 2023
Dear Guest,We thank you for your stay here and your review!Kindest regards,

8/10 Good

Georgette

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Christopher | La Réception on Oct 7, 2023
Dear Guest,We thank you for your stay here and your review!Kindest regards,

4/10 Poor

Erick

Liked: Cleanliness
Disliked: Property conditions & facilities
Was Ok
Stayed 1 night in Sep 2023
Response from Christopher | La Réception on Sep 26, 2023
Dear Guest,We thank you for your stay and your review!Kindest regards,

8/10 Good

Latoya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Christopher | La Réception on Sep 26, 2023
Dear Guest,We thank you for your stay and your review!Kindest regards,

6/10 Okay

Treasure

Liked: Cleanliness, amenities, property conditions & facilities
The property and host were super nice, the room was super close and the hotel is near all the attractions
Stayed 2 nights in Sep 2023
Response from Christopher | La Réception on Sep 15, 2023
Dear Mrs Treasure,We thank you for your reservation and your stay with us.Kindest regards,

6/10 Okay

Kiren

Traveled with family
The property is in an excellent location - there is a McDonald’s and monoprix (supermarket) next door, metro opposite and 15 min walking distant to Eiffel Tower. There are also lots of nice basket ones and restaurants to explore. The hotel is in need of a serious revamp. Our room could have been cleaner but it was okay for the short stay we had.
Stayed 3 nights in Sep 2023
Response from Christopher | La Réception on Sep 26, 2023
Dear Guest,We thank you for your stay and your review!Kindest regards,

10/10 Excellent

fiona

Liked: Cleanliness, room comfort
Totally recommend
Fantastic location. Studio was great. Everything you need. We had a garden view room. The local market outside on Sunday was a bonus for our picnic under the Eiffel tower only a cpl of mins walk away. Coffee machine was a lovely touch and slippers in the room. We will stay again.
Stayed 5 nights in Aug 2023
Response from Christopher | La Réception on Sep 9, 2023
Dear Fiona,We thank you for your stay and your great review!Looking forward to welcome you again.

2/10 Terrible

Raheel

Liked: Cleanliness
Disliked: Property conditions & facilities
AC dont work, old amenities, 0 customer service at checkout.. left 1 day early and check in to another hotel and paid extra so we can sleep. Unbearable condition room
Stayed 2 nights in Aug 2023
Response from Christopher | La Réception on Oct 7, 2023
Dear Guest,We thank you for your stay here and your review!We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience. We are very sorry that not all your expectations could be met.Please be assured, that we forwarded your comments to the relevant departments.Kindest regards,

10/10 Excellent

Marcus

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place for a family. We stayed four nights with two young kids in a 1BR. Plenty of space, the sofa extends to 1 or 2 single beds and they provided a cot bed for free. The kitchenette is well appointed and sports not only hob/sink, but a large fridge, microwave and even a mini dishwasher. Parking is 25 Euro a night but very easy and absolutely worth it. Easy place for a family visiting by car.
Stayed 4 nights in Aug 2023
Response from Christopher | La Réception on Sep 9, 2023
Dear Mr Marcus,We thank you for your stay with us and your review!Kindest regards,

4/10 Poor

Kimberly

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was terrible. Stains on the bed, bed sheets, curtains, and walls. The room smelled like smoke. Some of the ceiling tile in our room was hanging, and the bathroom shower had mildew. The sink had nail clippings in it. We made a complaint, and our room was changed. That was a little better, but the ac did not work. The hotel provided us with a small fan. This is the worst hotel I've ever stayed in overseas.
Stayed 3 nights in Aug 2023
Response from Christopher | La Réception on Oct 7, 2023
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience. We regret that we were not able to do this during your stay.We are very sorry that not all your expectations could be met. Please be assured, that we forwarded your comments to the relevant departments.Kindest regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Christopher | La Réception on Sep 9, 2023
Dear Guest,We thank you for your stay with us.Kindest regards,

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
Great pick for hotel
It was the perfect location from the iconic tower
Stayed 5 nights in Aug 2023
Response from Christopher | La Réception on Sep 9, 2023
Dear Guest,We thank you for your stay with us.Kindest regards,

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Unfortunately not so great.
Unfortunately my stay here was below par. The hotel room safe box did not work upon my arrival. I tried requesting from reception to get it fixed numerous times with fail so, I just stopped requesting. One towel and one side of the bed sheets were dirty. At this point I did not think ‘bothering’ reception would even fix that so I just used my own sheets and towels. For the price of these rooms, there are no included hotel amenities (example: breakfast, pool, rooftop, or anything interesting). So for that, the value for money is zero. Lastly, the view is mediocre. I paid for a room with Eiffel Tower view. I would suggest just pay extra and stay at a better hotel, with better service/amenities, and a better view. The only positive feedback I can give is the location of the hotel itself was great, very close to the main attractions and the metro to get anywhere. This hotel was the one I was most looking forward to on my trip as it was my birthday treat to myself, and it was just disappointing.
Stayed 2 nights in Aug 2023
Response from Christopher on Oct 7, 2023
Dear Guest,Thank you for taking the time to share your experience regarding your past visit. We appreciate feedback like yours as our ultimate goal is to provide each and every one of our guests with an outstanding experience. We regret that we were not able to do this during your stay.We are very sorry that not all your expectations could be met. Please be assured, that we forwarded your comments to the relevant departments.Kindest regards,

6/10 Okay

Ruchir, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Christopher | La Réception on Sep 9, 2023
Dear Guest,We thank you for your stay with us.Kindest regards,