Thank you for the note. We will be please to see again Courtyard Team.

Dear Marco,Thank you so much for taking the time to share your account. We appreciate being bitten is an unbecomming experience, hence why upon report, our team went to survey your beddings. No tell-tale signs of infestation were found, and although this information was conveyed to you, you posted the above. This is exceptionnaly disappointing but we understand the logic behind it. It was also mentionned to you we would send a professional to detect any potential infestation our trained team would have missed. We confirmed by email the date of pest control visit, and confirmed again earlier today the room was clear of any infestation (an official report was attached). We are sorry you were bitten during your travels. We wish all our guests have eventless journeys to and from our hotel and always accomodate them in clean rooms. We confirm your room - as well as all the others - are free of pests.Looking forward to welcoming you again soon.