As soon as the courtesy period for cancelling our reservation was over we received an email from the hotel manager informing us of a few pertinent details about our upcoming stay.
There was a $15 dollar a day parking fee for the hotel. This is not a bustling city area! We've stayed in downtown Chicago and paid less and knew ahead of time about parking fees. $85 and change for parking in Parsippany?! Outrageous.
The next lovely point of order in the email was a $100 per day security deposit?! I've stayed for longer at finer establishments and paid less of a security deposit. What in the world. So now I've coughed up an additional $582 in unexpected fees.
Broken blinds that looked shredded by a cat, carpet torn up by either a cat or a vacuum, broken bobbling lamps, toilet paper holder looked as though it had been reattached poorly to the wall so many times it was barely hanging on, screws sticking out of the bathroom vanity caught on our clothes and ripped them, dirty dresser drawers, broken closet rack barely hanging on the wall, tiny square hard as a rock pillows and stiff beds, understaffed... Loud music playing till 11:45 at night when it was finally resolved by staff yelling from the courtyard?!
Hyatt house, what the hell happened?! I've stayed with your chain elsewhere and this is not what I expected at all. So underwhelmed and disappointment. This stay was an utter waste of my time and money. Abhorrent.