Dear Guest, we are so pleased to see your feedback here. We do hope to see you again in the future

ก่อนอื่น, เราขอขอบคุณเป็นอย่างยิ่งที่เสียสละเวลาของคุณ เพื่อเขียนรีวิว การตอบกลับของคุณสำคัญกับเราเป็นอย่างมาก และเราใส่ใจความคิดเห็นของคุณเป็นอย่างมาก ทางเราข้าใจว่าในระหว่างการเข้าพักของคุณไม่ได้เป็นไปตามที่คุณคาดหวังทุกอย่าง และขณะนี้เรากำลังดำเนินการแก้ไขปัญหาที่คุณชี้ให้เราเห็น น่าเสียดาย, ที่บางอย่างเราไม่สามารถควบคุมได้, แต่สิ่งที่เราควบคุมได้ เราจะพัฒนาอย่างเต็มที่ โปรดเข้าใจ และขออภยเป็นอย่างสูง เราหวังเป็นอย่างยิ่งว่าจะมีโอกาสได้ต้อนรับคุณอีกในครั้งต่อไป

Dear Guest, We are so sorry that you overlooked the details on the website - we do not include daily cleaning in the price. We understand you were unhappy when we informed you that daily cleaning was an optional extra. However, about electricity - it simply is not true. We do not charge any guest for electricity at all - it is included in the rate. Best Regards

Dear Guest. Thank you for your feedback about your stay with us. We are most surprised that you gave us poor feedback about the location when the property is clearly pinpointed on the maps of all our booking channels. There are many hotels in the heart of Pattaya, but private villas are not located next door to shopping centers and restaurants because they would not be private and they would certainly be noisy. We apologize for the inconvenience caused and wish you pleasant travels in the future. Best Regards, Customer Service Team

Thank you so much for staying with is. We are pleased you enjoyed your stay.

Thank you so much for staying with us at our private pool villa. We are pleased you enjoyed your stay and we sincerely hope to see you again soon

Dear Anon guest, we are sorry to see your review here, as it is left anonymously, we cannot know your check in date or which villa and urge you to let us know more details so we can resolve the situation. We are waiting to hear from you

Thank you for staying with us. We hope to see you again in the future.

Dear anonymous. We are unable to check all the details about your reservation and your review here due to leaving the review anon. We hope to see you again in the future.

Dear Stig, We’re sorry to hear you did not have a great experience. We would like you to elaborate on the reasons why you were unhappy as we are unable to fix the issues if we do not know what they are. It is a pity you did not reach out to us during your stay and give us the opportunity to put things right. We do hope you will give us the chance to serve you again in the future. Best Regards

Dear Guest, Thank you so much for your feedback. We are pleased you had a great time and we do hope that you will come back and stay again in the future. It is always a pleasure to read comments such as yours. Looking forward to seeing you again soon. Best Regards

Thank you so much for staying at our private pool villa. Hope to see you again soon ))

Thank you so much for staying at our private pool villa. Hope to see you again soon ))

Dear Ramida Thank you so much for choosing our lovely Villa in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards

ขอขอบคุณมากสำหรับการเลือก วีไอพี วิลล่าส์ สำหรับการพำนักในประเทศไทย เรายินดีมากที่สละเวลาให้ความคิดเห็นและข้อติชม ที่เราสามารถนำไปพัฒนาและปรับปรุงบริการของเราเพื่อลูกค้าที่น่ารักต่อไป เราเข้าใจว่าอาจจะมีปัญหาหรือ ความคาดหวังที่ยังไม่ได้รับการแก้ไข และ เราหวังว่าคุณจะกรุณาชี้แนะให้เราเห็นถึงข้อบกพร่อง ได้โปรดรับการขอโทษอย่างจริงใจจากพวกเราในสิ่งที่ทำให้คุณไม่มีความสุข และ ให้โอกาสเราต้อนรับเมื่อคุณกลับมาที่พัทยาและบริการคุณอีกในอนาคต

Dear Guest, Thank you for choosing our villa for your stay in Pattaya. We are sorry you were unhappy with the traffic in Pattaya - but this is something that we cannot control and cannot be responsible for. Also, yes the office is closed due to the majority of our guests requesting to check in at the villa instead of at a different location. We do hope that you will come back and stay with us again in the future. Best Regards

Dear Ryan, Thank you for choosing our villa for your stay in Pattaya. We emailed you to ask for your estimated arrival time and initially, you denied it was your booking. When we finally connected, you said you would arrive between 15:00 and 15:30. You actually arrived before, but we did not know this. However, history of our system indicates that check in was complete at exactly 15:00, which we feel is pretty amazing, given the ETA you gave. We are sorry that this was not your impression. About the surrounding areas of the villas - this is private land or public land, and we have absolutely zero control over these areas as this land does not belong to us. We can only take care of the villa complex areas. Regarding the location, surely it is up to the guest to look at the map of the accommodation prior to booking, then research where it is and what is in the vicinity. It is very sad your feedback relates to the areas outside the villa (which are beyond our control) and you do not mention anything about the villa, the pool, the service, the manners of the assistants.... We do hope that you will come back and allow us to serve you again in the future. Best Regards

Dear Wai Tin Tomy, Thank you for rating us but without any comments we are unable to understand what the problem was. We would appreciate it if you contact us asap to clarify. Thank you!

Dear Guest, We are so sorry that you were disappointed with your stay. We were not informed of your dissatisfaction at the time of your stay - if we had been informed, we would have acted accordingly. We are very surprised at your comments as we pride ourselves on our cleanliness. Please accept our sincerest apologies and allow us to welcome you again in the future. Best Regards.

Dear Valued Guest. Thank you very much for choosing our villas for your stay in Pattaya. We are glad that you were happy with the cleanliness of the villa as well as the location. We are most pleased to hear that our staff were polite. We appreciate your comments and we look forward to welcoming you back to stay with us in the future. Best Regards. Customer Service Team.

Dear Naden. Thank you so much for taking the time to write a lovely review for us. We appreciate your comments. It is great to hear that you enjoyed your stay with us and we most pleased that you were happy with the staff, location and cleanliness of the villa. We hope you will come back and stay with us again in the future. Best Regards. Customer Service Team.

Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards Customer Service Team

Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are always looking at ways we can improve our service to our lovely customers. We understand that there were some issues that may not have been up to your expectations and we have addressed the things that you have kindly pointed out to us. We now have a telephone in the villa so you can contact us 24/7. There isn't much we can do about the location, which is clearly pinpointed on the maps of all our booking channels. The villas is private and in a quiet location within a five minute drive to the city. Please accept our apologies for the things you were not happy with and give us the opportunity to welcome you back to Pattaya and stay with us in the future. Best Regards Customer Service Team

Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. We look forward to welcoming you to stay with us in the future. Best Regards Customer Service Team

Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are always looking at ways we can improve our service to our lovely customers. We understand that there were some issues that may not have been up to your expectations and we are addressing the things that you have kindly pointed out to us. Please accept our apologies for the things you were not happy with and give us the opportunity to welcome you back to Pattaya and stay with us in the future. Best Regards Customer Service Team