We went to this horrible hotel after kuta location but we left the next day.
first room Airconditioner didnt work, sec room door didnt lock n third room phone didnt work. It was horrble of course room has lots bugs n smells like old basement.
That is not it after that we wanted to talk n tell the manager that we had an aweful 2days since we got there just kept pack& unpacking moving to other rooms couldnt leave the room cuz of door was broken, However they wouldnt wanna do anything otherwise wanted to us pay what we had while we were at the room n that we stayed the firt night. told him basically this hotel wracked our schedule so we dont wanna stay any longer,dont wanna pay that we just moved 3times then he started frowning kept telling me the rules. I dont know how this hotel gets 4 starts,got lots travelers. Service system was worse in the world. Ive been lots places to travel but never had this stupid experience.
Dont believe just the pictures n plz pay more n get better service on ur precious vacation.
We ending up to moved Anantara hotel n our trip turned better.
Even lots cab drivers knew this from the people.
Hotels.com shouldnt deal with this bad hotel. It looks super bad on you guys.
Please check our refund we didnt stay there till 4th but we dont know either they uploading or not cuz they wanted to us pay that all.
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Staff were very lovely, property is currently under maintenance so it's very noisy. The mobile coverage is poor and so is internet. The pools are great, the views are amazing. We were a bit bored after a couple of days. Watching the surfers was really good, it is a stunning location.
Room was very tired looking and dated and in dire need of an upgrade. The air con was very weak. The bed sheets and towels are old and in need of replacing. It was also disappointing that it was near impossible to get a lounger by the bottom pool as they share this space with Single Fin and allow guests from outside to pre-book loungers by the pool. This also made it difficult to get towels, they were always running out of towels in the afternoon. It was quite disappointing and we'll be staying somewhere else on our next visit Uluwatu as we didn't feel this was up to the standard it should have been.
A parte externa do hotel รฉ melhor e mais cuidado, ao meu ver รฉ o que traz o dinheiro ao hotel e acaba mantendo, os apartamentos sao antigos, banheiro com cheiro de fossa, mas nada que nao de pra ficar, vale demais pelo custo benefรญcio e pelo pico, estรก literalmente na cara do mar, com ctz voltaria, mas uma reforma iria ajudar bastante
Il posto รจ belli, fronte mare, ma le stanze poco curate, una puzzava di muffa e lโaltra aveva la vasca tappata, la lampada non funzionava e il balcone sporchissimo.