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데이즈 인 바이 윈덤 펜서콜라 - 히스토릭 다운타운 여행 후기

2 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 1004개 이용 후기 중 252개" "
평점 8 - 좋아요. 1004개 이용 후기 중 262개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 204개" "
평점 4 - 별로예요. 1004개 이용 후기 중 155개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 131개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice and comfortable!
2024년 3월에 2박 숙박함
답변 제공: Neel Patel 님, 2024년 3월 18일
Thank you for the review and we do hope that we can see you again in the future.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient stop on our way home.
2024년 3월에 1박 숙박함
답변 제공: Neel Patel 님, 2024년 3월 17일
Thank you for the review, we do hope you got some well rest on your way home and if you should be in the area again, we can accommodate you.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always stay here when i go to Pensacola beach. Its 10 minute from the beach..like 15 to waffle house, walmart..etc..and close to cordova mall..loke 20 minutes. The hotel is clean. No carpet! I love it. And easy parking. Breakfast included.
답변 제공: Neel Patel 님, 2024년 3월 14일
Thank you for your review, we are glad to hear you enjoy staying with us and do hope to see you soon. If there is ever any feedback, please let us know as we like to hear all positive and negative from guests who come frequently.

8/10 - 좋아요

Kenneth

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room floors need a good scrubbing,used a sanitized whips on the floor it was black...toilets need more maintenance attention flushing problems,needs more cleaning as you walk into the bath room see into the bowl is dirty,hair left from before on toilet...front desk was the nicest two great ladies check us inn...Very Profesional 👍
2024년 3월에 1박 숙박함
답변 제공: Neel Patel 님, 2024년 3월 12일
Thank you for the review, I will have my maintenance go look into your room and do apologize that there were some issues with your stay. I do hope that we can rectify your stay should you be back in the area and choose to stay with us again.

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Needs cleaned up
2024년 3월에 1박 숙박함
답변 제공: Neel Patel 님, 2024년 3월 11일
Thank you for the review, I do apologize that your stay wasn't up to par and do hope that you can give us another chance rectify your stay.

4/10 - 별로예요

Amy Lynne

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great for downtown area. Bathroom was very unclean, lights kept turning off while in the room and the breakfast had nothing hot so had to go out to eat each morning.
2024년 2월에 5박 숙박함
답변 제공: Neel Patel 님, 2024년 3월 6일
Thank you for the review, I do apologize about the bathroom and lighting. It is set to a motion sensor timer for a certain distance and do apologize if the range was causing the sensor to turn the light on or off. I shall have my maintenance take a look at that sensor and address housekeeping on the bathroom situation. Again I do apologize for your stay not being up to par.

10/10 - 훌륭해요

Shelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that the staff was friendly and very helpful.
2023년 12월에 1박 숙박함
답변 제공: Neel Patel 님, 2024년 3월 6일
Thank you for your review, I am happy that you enjoyed your stay and will relay it to my staff on the excellent service they offered. We do hope we can accommodate you again in the future should you be in the area.

4/10 - 별로예요

Vicky

2024년 3월에 2박 숙박함
답변 제공: Neel Patel 님, 2024년 3월 27일
Thank you for the review, I do apologize that your stay wasn't up to par but do hope we can rectify it in the future.

10/10 - 훌륭해요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, great customer service and convenient to downtown.
2024년 2월에 4박 숙박함
답변 제공: Neel Patel 님, 2024년 2월 26일
Thank you for the review, we are happy that you enjoyed your stay with us and do hope we get to accommodate you in the future.

10/10 - 훌륭해요

Harry 님, Dulles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast; efficient staff well-located.
2024년 2월에 1박 숙박함
답변 제공: Neel Patel 님, 2024년 2월 26일
Thank You for the review, we do hope we can accommodate you again if you should be in the area again.

10/10 - 훌륭해요

eric 님, semmes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable and convenient and very clean
2024년 2월에 1박 숙박함
답변 제공: Neel Patel 님, 2024년 2월 23일
Thank you for your review, We hope that we can accommodate you again should you be in the area again.

2/10 - 너무 별로예요

Catherine

별로예요: 직원 및 서비스
I made a reservation through Expedia about 20 minutes before we checked into the hotel. Upon arrival, we were informed that the hotel didnt actually have a room available comparable to what we booked. They offered to put us in a room with two dohble beds instead of one king bed without any change in price. We told them that this would jot work for us and that we would just go somewhere else. The person working the desk said that that could not process a refund and that we would have to call Expedia directly, "and that's a long shot." We called Expedia, and the person at the desk said again that he couldn't do a refuns because the manager wouldn't be in until the morning and that our chances of getting a refund were "slim to none." Again, they tried to convince us to take the room with the full beds. They were unhelpful, to say the least, and they actively tried to prevent us from getting a refund. The original problem wasn't their fault, but they definitely did not handle it well.
2024년 2월에 1박 숙박함
답변 제공: Ajit 님, 2024년 2월 18일
We do apologize for the inconvenience. It is a rare occurrence when a room type will sell out between the time it is booked and it populates in our reservation system. The staff member was truly just trying to offer the bigger room with two beds only as a means of accommodating you. Please be assured, it was in no way an effort not to refund you. Since, you had decided you did not want the alternate room, he did inform Expedia that it was your wish to cancel. Since it was a prepaid online booking, Expedia would be the party to process the refund. I have noted that the booking was cancelled on Expedia's part and they will be refunding you fully.Again, I do apologize for the convenience and I do hope you give us another chance to show we can provide a satisfactory experience.

4/10 - 별로예요

Justin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Neel Patel 님, 2024년 2월 17일
Thank You for your review, we do apologize that your stay wasn't up to par and hope that we can make it up to you in the future.

8/10 - 좋아요

Becky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to historic downtown Pensacola
2024년 2월에 2박 숙박함
답변 제공: Neel Patel 님, 2024년 2월 13일
Thank you for your review, we do hope you enjoyed your stay and hope we can accommodate you again.

10/10 - 훌륭해요

Missy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean rooms very quiet comfy beds
2024년 2월에 1박 숙박함
답변 제공: Neel Patel 님, 2024년 2월 7일
Thank you for staying with us and we hope to see you again in the future

10/10 - 훌륭해요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Parking lot is a little chaotic but other than that it was very clean inside the rooms. It is a walkable distance to downtown and to the bay center!
2024년 1월에 2박 숙박함
답변 제공: Neel Patel 님, 2024년 1월 31일
Thank you very much for your response. We are glad we met expectations and do apologize about the parking lot being chaotic.

10/10 - 훌륭해요

Tonya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Lee 님, 2024년 1월 10일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2024년 1월 5일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

8/10 - 좋아요

Robert

2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2024년 1월 2일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Neel Patel 님, 2024년 2월 7일
Thank you for the review, if there is anything that we can improve please feel free to let us know.

10/10 - 훌륭해요

Sharmon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2024년 1월 2일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 - 괜찮아요

cate

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Very friendly front desk and cafe people. You can tell they like their job. I was in the pet section which seemed older which is fine. I had 2 dogs so I expected it. Was a long walk to get towels but I expected it. The bed sheets were clean and the bed was comfy but the pillows were cheap but a lot of them. The only part that did affect my stay were how dirty the floors were. I clean them a bit before I went to bed
2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2024년 1월 2일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 - 괜찮아요

Susan

2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2024년 1월 15일
We are sorry to hear you were disappointed with your stay. Reviews are a great way for us to learn and grow as a team.

4/10 - 별로예요

Jeanna L

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dissatisfied
After checking out our actual room and finding dirty mattress covers, really dirty curtains and dirty chair we immediately went out and found a better place to stay. I would like a refund on this room as we did not stay a single night
2023년 12월에 2박 숙박함
답변 제공: Lee 님, 2023년 12월 15일
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 - 훌륭해요

Antoine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The ladies at the front desk were AWESOME!! so nice and helpful
2023년 12월에 2박 숙박함
답변 제공: Lee 님, 2023년 12월 15일
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it is a very convenient location. parking was good, but might need to be re-designed somehow as there are narrow areas for a car to move in.
2023년 12월에 2박 숙박함
답변 제공: Lee 님, 2023년 12월 15일
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

10/10 - 훌륭해요

chequita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything
2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2023년 12월 15일
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

8/10 - 좋아요

Robert

2023년 11월에 1박 숙박함
답변 제공: Lee 님, 2023년 12월 15일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

10/10 - 훌륭해요

Michel

2023년 11월에 1박 숙박함
답변 제공: Lee 님, 2023년 11월 24일
Thank you for the wonderful review. We are so pleased that you enjoyed your stay with us.

6/10 - 괜찮아요

Marc

좋아요: 객실의 편안함
별로예요: 청결 상태
Roaches
Room was nice but had tiny roaches ! Its florida but thzt is why my rating is low for 100$ A night expect better
2023년 11월에 1박 숙박함
답변 제공: Lee 님, 2023년 11월 16일
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
What they could improve is adding more options to breakfast like fruits.
2023년 11월에 1박 숙박함
답변 제공: Lee 님, 2023년 11월 14일
Thank you so much for the great review. We appreciate your feedback and look forward to serving you again soon.

10/10 - 훌륭해요

Britney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Lee 님, 2023년 11월 14일
Thanks for the wonderful review!

10/10 - 훌륭해요

Jeffrey

2023년 11월에 1박 숙박함
답변 제공: Lee 님, 2023년 11월 14일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 - 괜찮아요

adam

출장 여행
2023년 11월에 2박 숙박함
답변 제공: Lee 님, 2023년 11월 11일
Thank you for the review.

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Lee 님, 2023년 11월 7일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

10/10 - 훌륭해요

Daniel 님, Griswold

2023년 11월에 1박 숙박함
답변 제공: Lee 님, 2023년 11월 27일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 - 괜찮아요

Tory

2023년 10월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 31일
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 - 좋아요

Shawn 님, Severna Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room with thoughtful and stylish decorating touches, although when I entered there was definitely a damp, musty odor like in a wet basement. Exterior of hotel not much to look at. There was someone in the room above me, all day walking around, tapping, some pounding - a maintenance person I guess. That was kind of annoying. Great location, in walkable distance to downtown. Very good price.
2023년 10월에 2박 숙박함
답변 제공: Lee 님, 2023년 10월 25일
Thank you for taking the time in leaving us a review on your stay with us. We look forward to having you back into our property in the near future!

6/10 - 괜찮아요

Shaun

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Lee 님, 2023년 10월 24일
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pensacola trip
Great location near downtown. Very attentive staff and cleaning crew.
2023년 10월에 3박 숙박함
답변 제공: Lee 님, 2023년 10월 24일
Thank you so much for the great review. We appreciate your feedback and look forward to serving you again soon.

10/10 - 훌륭해요

Renita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy to book easy location friendly staff
2023년 10월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 24일
Thank you so much for the great review. We appreciate your feedback and look forward to serving you again soon.

4/10 - 별로예요

George

출장 여행
좋아요: 청결 상태, 직원 및 서비스
TV didn’t work nor the phone charger and had to be moved to a second room. My room was in a separate building without an elevator and I had to walk in a down pouring rain storm
2023년 10월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 24일
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay!
Loved the location and the room was very nice and had all the amenities I could have asked for. I’ll definitely stay here next time I’m in Pensacola.
2023년 10월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 14일
We are so happy to hear that you enjoyed your stay at Days Inn Historic Downtown Hotel and we look forward to serving you again soon

4/10 - 별로예요

Victor

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady attending the breakfast bar was way too busy with personal stuff to even have coffee available. At one point, she said “you can go out to the lobby, as I’m sure they have some there.”It can’t be too difficult, as it’s self serve with everything pre-packaged. We were only asking for coffee to be perked. I think she was busy studying a book and making notes
2023년 10월에 2박 숙박함
답변 제공: Lee 님, 2023년 10월 12일
We are sorry to hear that youre experience was less then pleasent. Thank you for bringing your issues to our attention so that we can coach the needed parties.

4/10 - 별로예요

richard

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
We rented several rooms for one night in advance of a half marathon. One room had urine around the toilet, another had mold and a third had cockroaches. The staff was nice but the motel definitely needs a deep clean.
2023년 10월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 10일
We are sorry to hear that youre experience was less then pleasent. Thank you for bringing your issues to our attention so that we can coach the needed parties.

4/10 - 별로예요

Maggie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms looked like they had been recently remodeled but the whole room smelled like mildew/mold. We went to get in the bed and thankfully we pulled the covers down because there were large stains on the sheets or mattress cover. Thankfully we had a double queen and the other bed didn’t appear to have any stains. Two of the lamps had dead light bulbs and the bathroom ran on an automatic light that turned off multiple times on us. We didn’t make it to breakfast but the room alone made us want to get out as fast as possible.
2023년 10월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 27일
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Days Inn Historic Downtown Hotel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 - 훌륭해요

Vicki

2023년 10월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 10일
We are so happy to hear that you enjoyed your stay at Days Inn Historic Downtown Hotel and we look forward to serving you again soon

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Old room with scuffed/broken flooring, rusty area in the bathroom. Musty smell
2023년 9월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 5일
We are sorry to hear that youre experience was less then pleasent. Thank you for bringing your issues to our attention so that we can coach the needed parties.

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Lee 님, 2023년 10월 4일
Thank you ,Katie, for the great review. We are so happy to hear that you enjoyed your stay at Days Inn Historic Downtown Hotel and we look forward to serving you again soon

8/10 - 좋아요

Cecilia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Lee 님, 2023년 9월 30일
Thank you for taking the time in leaving us a review and feedback on our property.