페네누엘라스, 푸에르토리코의 수영장이 있는 호텔

“El hotel es muy bonito limpio y tiene una vista espectacular a la plaza . La piscina y el restaurante muy bien ubicado”

“Excelente”

“Mi experiencia no fue la mejor. El servicio al cliente dejó mucho que desear y la limpieza necesita mejorar. Uno de los mayores problemas fue que frente al hotel había una alcantarilla desbordada con un olor insoportable durante toda la estadía, algo que afecta muchísimo la experiencia. Además, no colocan agua de cortesía en la habitación, un detalle que hoy en día muchos hoteles ofrecen. También me sorprendió la política con las toallas: cobran $25 por cada una si se pierde, y lo peor es que...

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“Close to everything, ocenview spectacular.”

“1 they don’t give you a tour so you won’t ever know where anything is. 2 I paid in full via expedia for a superior room weeks before my stay. i get there and they tried to put me and my teenager in a single full bed, i proved i booked the superior and then admitted they over booked and have none. there was ONE room that had two beds, zero wifi accessibility, no light but a nightlight and zero decor. I was on a long flight and drove from San Juan and sucked it up. I did not have enough time to...

“I rent a room with 2 Queen bends and extra space for 3 persons and 1 child is clearly written in my reservation, At arrival they give us a room with 1 Queen bed where we can not stay. They want send us to another two hotels they own (transfer) but they were sold out. At the end the front desk person offer to us to stay in a room that have two full beds, When we walk in to the room the beds covers were not clean and stained with who knows what. Walls were also impregnated with apparently coffee...