Hotel Santa Juana

Property class: 2

Choose dates to view prices

Hotel Santa Juana provides amenities like shopping on site and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
The current price is ₩53,075
₩53,075 total
Sep 23 - Sep 24

Room options

View all photos for Double Room, Non Smoking, Ensuite

A hotel room with a bed, a bathroom, and a wall with a decorative border.

Double Room, Non Smoking, Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Santa Rosa de Cabal, Hotel Santa Juana is in the city center and near theme parks. Church of Our Lady of Victories and Cesar Gaviria Trujillo Viaduct are local landmarks, and the area's natural beauty can be seen at Cascada El Tigre and Otún Quimbaya Flora and Fauna Sanctuary. Mariposario Bonita Farm and Pereira Cultural Center are also worth visiting. Relax and indulge in the area's hot springs and health/beauty spa, or seek out an adventure with mountain biking and ecotours nearby. Visit our Santa Rosa de Cabal travel guide
Map
Calle 15 No. 13-34, Santa Rosa de Cabal, Risaralda, 661020

What's nearby

  • Plaza de Mercado los Fundadores
    3 min walk - 0.3 km
  • Las Araucarias Park
    5 min walk - 0.5 km
  • Church of Our Lady of Victories
    6 min walk - 0.6 km
  • Machete Park
    8 min walk - 0.7 km
  • Termales - Balneario Santa Rosa de Cabal
    26 min drive - 12.3 km

Getting around

  • Pereira (PEI-Matecaña Intl.)
    50 min drive

Restaurants

  • chiffer's
    5 min walk
  • DRIVE PIZZA
    4 min walk
  • Raíces Santarosanas
    7 min walk
  • Royal Dog
    5 min walk
  • La Chingada
    5 min walk

About this property

Hotel Santa Juana

  • Hotel in a shopping district
  • Hotel Santa Juana provides amenities like shopping on site and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
    • Tour/ticket assistance and bicycle parking
  • Room features
  • All guestrooms at Hotel Santa Juana include comforts such as free WiFi and room service.
  • Extra amenities include:
    • Bathrooms with showers and shampoo
    • 32-inch LED TVs with cable channels
    • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite motorcycle parking only

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 floors
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 30000 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 30000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Santa Juana pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Santa Juana?

As of Sep 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Juana on Sep 23, 2026 start from ₩53,075, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Motorcycle parking only.

What time is check-in at Hotel Santa Juana?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

What time is check-out at Hotel Santa Juana?

Check-out is at noon.

Does Hotel Santa Juana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Santa Juana located?

Located in the heart of Santa Rosa de Cabal, this hotel is within a 10-minute walk of Plaza de Mercado los Fundadores, Las Araucarias Park, and Church of Our Lady of Victories. Machete Park is 0.4 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Juana Reviews

4.0

6.0

Cleanliness

2.0

Amenities

3.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Central with historic features.

Historic hotel in centre. Quiet despite it's location as the rooms are facing a courtyard not the street. Helpful staff who helped arrange transportation to the hot springs, as well as, the airport. There are securuty measures in place: ie three located gates which are assessible with the keys given.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
STAY AWAY! My friend and I did not feel safe at all at this place that could barely pass for a motel, let alone a hotel. The rooms are located on the second floor but to access the stairs you have to go through a metal gate that was locked with a padlock that the single employee, Carlos, had the only key to. He told us we couldn’t have a key. What if there was an emergency and the gate was locked? How would we have gotten out? Our room and it was bare bones, small VERY hard bed, pillows covered in plastic (?) material in the thinnest possible pillow cases, dirty bed sheets, spiders in the corners, dirty floors. It was definitely not comfortable at all. The door was a double door that had two openings at the top of each (windows?) and it did not have a dead bolt. As I was undressing to get ready for bed, I happened to look out one of them and I saw Carlos looking in! I ran to the corner to hide from view and was just really creeped out after that. Later, when my friend was in the shower, Carlos knocked on our door saying he was returning my ID. I opened it just a bit and he asked if my friend and I were NOVIAS! I said no then he told me I was MUY BONITA and proceeded to ask if I needed ACOMPAÑAR ACOSTARSE! Very inappropriate and scary! I shut the door on him and told my friend about it. It was late and we had nowhere else to go so we tried to go to sleep but couldn’t from worrying that Carlos would sneak into our room while we were asleep. We left as soon as we woke up at 8am
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019