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Syvanna Hotel Wellness & SPA

3.5 star property
Find your balance between relaxation and entertainment in this vibrant hub.

Choose dates to view prices

In the heart of the entertainment district, Syvanna Hotel Wellness & SPA offers a serene escape. Unwind with aromatherapy and yoga classes, indulge in breakfast at the on-site restaurant, or relax by the outdoor pool with sun loungers. With free WiFi and an arcade/game room to keep you entertained, this hotel is perfect for those seeking relaxation and fun.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩164,013
₩164,013 total
May 25 - May 26

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome

Rollaway/extra beds are available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 20000 per person
  • Airport shuttle fee: COP 60000 per room (roundtrip)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Children 14 years old and younger are not permitted at this property

Frequently asked questions

Does Syvanna Hotel Wellness & SPA have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Syvanna Hotel Wellness & SPA?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Syvanna Hotel Wellness & SPA on May 25, 2026 start from ₩164,013, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Syvanna Hotel Wellness & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Syvanna Hotel Wellness & SPA?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Syvanna Hotel Wellness & SPA?

Check-out is at noon.

Does Syvanna Hotel Wellness & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–11 AM on request. A fee of COP 60000 per room applies.

Where is Syvanna Hotel Wellness & SPA located?

Situated on the boardwalk/promenade, this spa hotel is 2.3 mi (3.8 km) from Cerritos del Mar and 2.4 mi (3.8 km) from Ukumari Zoo. Parque Consotá and Coliseo Salomón Armel Londoño are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

Reviews

Verified

4/10 Poor

Alonso

Disliked: Staff & service
Oct 15/2022 **UPDATE !!!>> We were here a year ago when Luis and wife were present and giving a superb and excellent service, caring for the guests. Loved the place then. Now it is my last choice on booking or recommending this hotel. This place may be now under new management. At time of check in was fast and no issues since we were here before. We solicited SPA and massage services for next day by noon. For breakfast time next day we were asking to have our breakfast on our balcony via wasap as they recommended at check in time the night before from the lady in charge. There were only two of the suits occupied including ours in the entire property, we were told that we better head down to the dinning room just to get the menu because they were jammed and extremely busy. When after 1 hr by 10 am such menu was sent by Wassap. They finally decided to be kind and bring our breakfasts which they were missing the coffees, butter and napkins. While having our beautiful breakfast one of the ladies from the kitchen was walking throughout the property spitting all over the place right in our presence. After 2pm we requested clean towels noticing that our breakfasts piled up dishes were still in our balcony table. We waited for the towels for a while. We had to go downstairs with our dirty towels, dirty dishes from our balcony and request those new clean towels again. After 40 min we finally got our stiff hard towels. The very next day we were doubting on requesting anything
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax, quite, nice pool and good service
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNO-A

Excelente sitio, la habitación muy cómoda y bonita, el desayuno muy bueno y variado, los jardines espectaculares. Recomiendo ampliamente una sesión de masaje en pareja. Nos sentimos como en casa. Sin duda volveremos
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Loved the peaceful area, not having the normal noise of cars. It was fantastic, I can not wait to go back. Luis and his wife, very friendly and helpful.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. If you are looking for a peaceful place, want to be pampered and want to enjoy nature, this is the place to go!!!! Hosts Carolina and Luis were great, helpful and made our stay very enjoyable. Aleyda and William (staff), were really nice and helpful as well. Excellent service, breakfast was amazing, really clean and beautiful environment. Will go back next time we visit pereira.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated tucked away off of the main road running through Pereira, Syvanna was a welcomed relaxing oasis. Upon arrival we were offered drinks and refreshments. Parking is on site within the gated property. The room we had was incredible. Very clean and the jacuzzi was a welcomed plus! AC worked fantastically. Breakfast is offered every morning, which included coffee with eggs and arepas and fruit, but they would make accommodations for anything you need. Luis and Carolina, the owners, were extremely hospitable and were fantastic to get to know! This resort only has 6 rooms so you really feel like you have it to yourself. Highly recommend and will be staying again next time we are in eje cafeterro!
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, perfect for a relaxing and quiet time. It is close enough to Pereira to get there, but far enough to feel like you are outside a city. The staff was very friendly and accommodating, always willing to help make suggestions of things to do and how to make it happen. I definitely recommend Syvanna! Thank you for a wonderful time!
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

El lugar perfecto para descansar y recargarse de buena energía, rodeados de naturaleza y siempre con la mejor atención. Gracias por consentirnos Syvanna.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Sin papel en el baño
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Perfect boutique hotel

amazing staff,Personal and special treatment for guests
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una perla a Pereyra!

Questo hotel è stato una fantastica sorpresa. Un po difficile trovarlo ma una volta arrivati l'esperienza è unica. Bello, comodo e unico rispetto a tutto quello che potrete trovare in zona. Fantastiche piscine, idromassaggio e jacuzzi e un personale gentile, cordiale e ultra disponibile.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, but couldn’t use some of the amentities advertised
Stayed 2 nights in Feb 2018
Verified

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

Super Hotel. Etwas ausserhalb von Pereira aber mit Uber oder einem Fahrer gut zu erreichen. Wunderbar gelegen und ganz freundliches Personal.
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelencia

extraordinaria
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar

Un hotel muy bueno para descansar y desconectarse de todo. Las habitaciones muy comodas y la atencion excelente
Stayed 3 nights in Oct 2017
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No lo reconiendo

Mal. Fue terrible
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relajación y buena atención

Fue de verdad un fin de semana relajante en unas instalaciones cómodas y limpias donde casi todo es nuevo. La atención es excelente, personal supremamente amable y todo tiene una conexión en el hotel, sus colores, las distribuciones de los espacios, los aromas; para hacerte sentir tranquilo y salir renovado.
Verified

10/10 Excellent

EDGAR SAYAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EJEMPLAR

ESPECTACULAR, SE RECOMIENDA. VOLVERE
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zo,n goede faciliteiten met welness, mooi zwembad

Zeer behulpzaam personeel, ze deden er alles aan om ons te helpen met boeken van vliegtickets, boeken van golf spelen etc. Etc. Ontbijt heerlijk met veel persoonlijke aandacht met voornamelijk jonge mensen. Daar ons spaans niet zo goed was, is het jammer dat deze jonge mensen slecht engels spreken maar met goede wil en vertaalapps zijn we een heel eind gekomen.
Verified

10/10 Excellent

Edinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso, simplemente espectacular

Cuando llegamos al hotel, no sabíamos que iba a pasar pero la verdad fue una experiencia increíble, por la amabilidad de las personas que trabajan en el, la hospitalidad de los dueños, pero sobre todo el descanso la tranquilidad y el SPA que es algo soñado. Su promesa de descanso y relax se ven compensadas. pidad el circuito Syvanna
Verified

10/10 Excellent

JUAN CARLOS

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Omaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Mónica

Stayed 1 night in Aug 2022