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베스트 웨스턴 포트 워싱턴 인 여행 후기

2.5 out of 5
베스트 웨스턴 포트 워싱턴 인
285 Commerce Dr, Fort Washington, PA

이용 후기

6.8
평점 10 - 훌륭해요. 1002개 이용 후기 중 254개" "
평점 8 - 좋아요. 1002개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 181개" "
평점 4 - 별로예요. 1002개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 142개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

YOUNGSOON

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I was bitten by bedbugs. 빈대에 물려서 고생함
I was bitten by bedbugs. 빈대에 물려서 고생함
2018년 10월에 3박 숙박함

2/10 - 너무 별로예요

Taia India

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too expensive for a mediocre room.. should have only been 75 a night
2024년 4월에 2박 숙박함
답변 제공: priya 님, 2024년 4월 23일
Dear guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 - 별로예요

Jacob

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our check in was 3:00, I called and asked if I could check in early and they said 2:00. When I got to the hotel I was told we cannot check in early and that they probably just told me to get me off the phone. When we did get to our room it was a room somebody else was already in. They gave us a second room but the floor was sticky and one of the beds had a caved in mattress. Breakfast was fine!
2024년 4월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 23일
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

toni marie

The room was great bed looked nice. The TV didn’t work. They had to get me a new remote. And the phone doesn’t work has no dialtone. Luckily I don’t have to worry about that because I have a phone cell phone.
2024년 4월에 1박 숙박함
답변 제공: priyanka 님, 2024년 4월 23일
Dear guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 - 괜찮아요

Lance

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near highway
2024년 4월에 2박 숙박함
답변 제공: priya 님, 2024년 4월 19일
Dear Lance Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: priya 님, 2024년 4월 19일
Dear Carolina, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager

8/10 - 좋아요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub worked
2024년 4월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 17일
Dear Sean, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked it
2024년 4월에 3박 숙박함
답변 제공: priya 님, 2024년 4월 14일
Dear Jonathan Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 - 괜찮아요

Aaron

아이를 동반한 가족 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Not clean (old take out left in fridge) and lots of broken items. Poor towels and beds uncomfortable. Safe area with easy parking to get to Philly
2024년 4월에 3박 숙박함
답변 제공: priya 님, 2024년 4월 15일
Dear AaronThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,PriyankaManager Best Western Fort Washington Inn

10/10 - 훌륭해요

Hector 님, Steelton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks. Nice property.
2024년 4월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 13일
Dear Hector, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Vinodh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is great and Internet connectivity is great too.
2024년 4월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 13일
Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Hunter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was awsome for one night stay, the breakfast was delicious
2024년 4월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 10일
Dear guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PriyankaManager Best Western Fort Washington Inn

10/10 - 훌륭해요

Tajon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very chill and out the way , perfect location for a hotel, staff was very nice
2024년 4월에 4박 숙박함
답변 제공: priya 님, 2024년 4월 10일
Dear TajonThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PriyankaManager Best Western Fort Washington Inn

10/10 - 훌륭해요

miracle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had problems with our room, I went to the front desk and explained the problem. Virginia was very helpful, she accommodated my husband and I. As well as help me with ideas on where to go sightseeing. Because of Virginia I would gladly return as well as recommend Best western
2024년 3월에 2박 숙박함
답변 제공: priya 님, 2024년 4월 5일
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Maybe changing their shower curtain once every 30 years would help
2024년 4월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 4일
Dear Jennifer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 - 별로예요

Shamika

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: priya 님, 2024년 4월 4일
Dear Shamika. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 2월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 5일
Dear Tanya, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future,Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and nice room.
2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 26일
Dear Jason, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

miracle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay, however the fridge isn’t work and there was a commotion in the parking lot. Overall good. I think the breakfast should have different kind of meat.
2024년 2월에 2박 숙박함
답변 제공: priya 님, 2024년 3월 25일
Dear Miracle, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 - 너무 별로예요

Lynn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled like cigarettes everywhere. Had to stay elsewhere. Hoping we get refunded but Expedia holds Best Western accountable and Best Western holds Expedia accountable. Terrible experience all around. If we don't receive refund BBB will be notified. Also no one answers phone EVER at Best Western ... Even Expedia tried ...
2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 25일
Dear Lynn, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western

2/10 - 너무 별로예요

Kristen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nothing like the pictures that were presented online. We got there and got to the room - no toilet paper, barely any towels and the bed was a rock. It was not comfortable by any means.
2024년 3월에 2박 숙박함
답변 제공: priya 님, 2024년 3월 20일
Dear Kristen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Isaac

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were very friendly and helpful. House keeping was prompt when we needed repairs and stuff. Hot water was instantaneous and constant. The water pressure was also good. Enjoyable stay overall.
2024년 3월에 3박 숙박함
답변 제공: priya 님, 2024년 3월 15일
Dear Issac, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 - 좋아요

Bailey

연인과의 여행
The tub drain was slow
2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 15일
Dear Bailey, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 - 너무 별로예요

David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing wrong with the material aspect of the property. The room was nice, the temperature control worked, the parking lot made parking easy. The check in staff weren't hospitable/friendly. The other staff seemed fine. No one was 2SLGBTQIA friendly, but the hotel isn't labeled as a safe space so you'll have that. The thing was, this place was absolutely filthy. I took pictures because it was that unbelievable, but there's no way to post them. There was hair from multiple people everywhere- on the toilet seat, in the beds, in the bathtub, on the tables, on the floor, etc. I'm pretty sure no one has ever cleaned the furniture. One of the chairs had brown crusty stuff on it, plus a pool of something sticky on the seat, plus other stuff on it. Everything else was just as bad. The towels were gross. My wife wouldn't use the bathroom until she cleaned it, and what came off on those rags !!!! You would have to see it to believe it. The worst part was the floor by the beds. Your socks would turn black by the time you crossed the room, which meant we couldn't just relax and kick our shoes off at the end of the day. You could only sit on the bed because your clothes would get damaged if you sat on the other furniture from the filth, so it led to keeping shoes on and trying not to put shoes on the bed. We weren't able to be comfortable, we weren't able to rest, we had to do our own cleaning, and we didn't feel welcome. Kinda voids the point of staying in a hotel.
2024년 3월에 2박 숙박함
답변 제공: priya 님, 2024년 3월 13일
Dear David, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager

8/10 - 좋아요

Teyanna

연인과의 여행
좋아요: 직원 및 서비스
It was okay for a night.
2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 13일
Dear Teyanna Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager

10/10 - 훌륭해요

Howard

2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 4월 5일
Dear Howard, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 - 별로예요

Lisa

2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 31일
Dear Lisa, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

2/10 - 너무 별로예요

Ann

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom very dirty
2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 11일
Dear Ann, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager

8/10 - 좋아요

Anand

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here two weeks for a business trip, which occurred on short notice. Pretty decent breakfast, laundry facilities and rooms at a reasonable price. Only downsides were that the Wi-Fi was a bit spotty and the gym facilities were quite limited.
2024년 2월에 13박 숙박함
답변 제공: priya 님, 2024년 3월 11일
Dear Anand, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager

2/10 - 너무 별로예요

Michelle

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room wasn’t cleaned properly found eyelashes on table the hot tub had feathers in it then they had the nerve to tell me it’s from Valentine’s Day it was taped decorations still on the walls the bed was a trampoline and the icing on the cake was the roach that came out to say Hey ……never again
2024년 3월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 8일
Dear Michelle, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager

10/10 - 훌륭해요

Mirta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk person was VERY helpful.
2024년 2월에 2박 숙박함
답변 제공: priya 님, 2024년 3월 7일
Dear Mirta Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 - 별로예요

Anthony

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The smells and didn’t like cleaned the elevator was out not working for 2 days.
2024년 2월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 2일
Dear Anthony, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington

2/10 - 너무 별로예요

Jordan

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was filthy with Pee stains and bed bugs I called best western with photos of the room and they did nothing. We did not stay there we left the filthy place, floors sticky. Please do not waste your money on this place. I would give no stars.
2024년 2월에 2박 숙박함
답변 제공: priya 님, 2024년 3월 1일
Dear Jordan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington InnExternal response sent

2/10 - 너무 별로예요

Lauren

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wouldn't stay here again... dusty room broken lampshades sticky blowdryer but the worst was the bathroom cracked tile and the tub was not cleaned at all. We had to wipe out the yellow ring and someone elses hair housekeeping not available til 7:30am and we were checking out early tub doesn’t drain either. The room should have cost us $50 not $125 for the night 8 hours later after check out still waiting for a phone call from the manager. I've stayed in better motel 6 and super 8. This place is privately owned and terrible.
2024년 2월에 1박 숙박함
답변 제공: Priya 님, 2024년 2월 26일
Dear Lauren, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 - 괜찮아요

Daniel

연인과의 여행, 출장 여행
Wanted to check in and front desk ladies were quite rude
2024년 2월에 1박 숙박함
답변 제공: priya 님, 2024년 2월 24일
Dear Daniel,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 - 별로예요

Christopher 님, Brisbane

2024년 2월에 2박 숙박함
답변 제공: priya 님, 2024년 3월 21일
Dear Christopher, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 - 좋아요

Raisheema

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
.
2024년 2월에 1박 숙박함
답변 제공: priya 님, 2024년 2월 23일
Dear Raisheema,, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 - 괜찮아요

Paula

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice, facility was nice. Fan in our room was extremely loud. Breakfast was ok.
2024년 2월에 1박 숙박함
답변 제공: priya 님, 2024년 2월 19일
Dear Paula, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 - 별로예요

Meaghan

단체 여행, 연인과의 여행, 출장 여행
별로예요: 청결 상태
There was a sticky substance found on much of the furniture in the room, the garbages were overflowing at some point, generally not a particularly good experience
2024년 2월에 5박 숙박함
답변 제공: priya 님, 2024년 2월 15일
Dear Meaghan Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Derrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, clean rooms, excellent customer service!
2024년 2월에 1박 숙박함
답변 제공: priya 님, 2024년 2월 11일
Dear Derrick Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

4/10 - 별로예요

Dina

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at other Best Westerns and I have never left a negative review before. Unfortunately this location was below average compared to other BW. Location is in the middle of an industrial park which contributed to the feeling of stark, dim, and isolated. Coffee in the lobby mid day was cold both times I tried. Elevator was dirty and door and mechanics were loud and made it feel unsafe. I opted to use the stairwell the remainder of the stay. New flooring, linens, and towels in room however brown furniture was old and didnt match the Grey faux wood floor. Low water pressure for toilet and the shower was very slow to drain resulting in showering in a quarter of the tub filled while showering. Breakfast was marginal acceptable and limited/very basic with bare minimum.. No peanut butter for toast...if there was even enough bread to make toast. Decaf coffee decanter was broken. I ended up buying breakfast food at the store and eat in my room, however the refrigerator ended up freezing my food....even after adjusting temp each day. Admittedly I never complained or asked for fixing. Once the numerous issues continued I figured there was no point and I didnt have the time or energy to spare.
2024년 2월에 4박 숙박함
답변 제공: priya 님, 2024년 2월 9일
Dear Dina, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and staff was amazing
2023년 12월에 1박 숙박함
답변 제공: priya 님, 2024년 2월 11일
Dear Paul, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

jaleel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was suitable
2024년 1월에 1박 숙박함
답변 제공: priya 님, 2024년 1월 31일
Dear Jaleel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Leo

great
2024년 1월에 1박 숙박함
답변 제공: priya 님, 2024년 1월 30일
Dear Leo, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value
2024년 1월에 3박 숙박함
답변 제공: priya 님, 2024년 1월 29일
Dear Thomas, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

8/10 - 좋아요

Assetou

2024년 1월에 1박 숙박함
답변 제공: priya 님, 2024년 3월 21일
Dear Asseou, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 - 괜찮아요

Joshua

Not bad place
2024년 1월에 2박 숙박함
답변 제공: priya 님, 2024년 1월 29일
Dear Joshua, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

6/10 - 괜찮아요

Thomas f Lupinacci

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They could’ve had better furniture and need some cleaning up the room. I don’t know how the other rooms are and they didn’t have no handicap which I am handicap and I couldn’t get a room. Uncool, brother.
2024년 1월에 2박 숙박함
답변 제공: priya 님, 2024년 1월 17일
Dear Thomas, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Norman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk lady was really nice and professional.
2024년 1월에 1박 숙박함
답변 제공: priya 님, 2024년 1월 16일
Dear Elaine M Buzas, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Priyanka Manager Best Western Fort Washington Inn

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: priya 님, 2024년 1월 13일
Dear Shelia Wilson,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PriyankaManager Best Western Fort Washington Inn