디럭스룸, 퀸사이즈침대 2개, 금연, 냉장고 | 필로우탑 침대, 객실 내 금고, 다리미/다리미판, 무료 WiFi

베스트 웨스턴 플러스 디 인 앳 킹 오브 프루시아 여행 후기

3.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 332개" "
평점 8 - 좋아요. 1003개 이용 후기 중 296개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 172개" "
평점 4 - 별로예요. 1003개 이용 후기 중 117개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 86개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Under construction and approached by strangers begging in parking lot while trying to unload car
2024년 5월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 22일
I am so sorry to hear about your being approached in the parking lot. I have not heard of this before and I do apologize for your experience. Renovations are almost over. I hope you will come and visit soon to see the finished product.

2/10 - 너무 별로예요

Scott

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in the middle of a total renovation and nothing on the site mentioned this when I booked it. The "lobby" area is unusable and you had to dodge ladders and painters to get into the fitness area.
2024년 5월에 2박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 22일
I am so sorry that your stay was disappointing. We are wrapping up this week with them the carpet and wallpaper. I hope you will consider us again despite your experience

6/10 - 괜찮아요

Anam

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was going through construction at the time. Elevator didn’t work on the first day of stay. However staff was very very nice and accommodating
2024년 5월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 21일
Dear Anam,Thank you for your review. I am sorry about the elevator. We did get it completely fixed and the intense areas of our upgrade are wrapping up today.

8/10 - 좋아요

Christopher 님, Lakewood

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a bit far from the airport, but it is nice and quiet
2024년 5월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 21일
Dear Christopher,Thanks so much for your positive rating. I am so glad that you enjoyed your stay and hope to host you again.

4/10 - 별로예요

Shahzad

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 16일
Dear Shahzad,I am so sorry that your stay was not a positive one. Please feel free to contact me at the hotel to discuss.

10/10 - 훌륭해요

Brian

2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 21일
Dear Brian,Thanks so much for your positive rating. I am so glad that you enjoyed your stay and hope to host you again.

2/10 - 너무 별로예요

Luke

2024년 3월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 13일
Dear Luke,I am so sorry that you did not enjoy your stay with us. Please feel free to contact me directly to discuss your experience.

8/10 - 좋아요

Sonya

2024년 4월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 5월 13일
Thank you so much for your positive rating. I am pleased that you enjoyed your stay and hope to host you again soon.

10/10 - 훌륭해요

irma leticia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen servicio
2024년 4월에 4박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 4월 17일
Gracias Irma, espero verte pronto

2/10 - 너무 별로예요

NOOR

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They not return my security money Already I left 15 days ago 👎👎👎👎👎
답변 제공: Marcus Collins-General Manager 님, 2024년 4월 16일
I am sorry that you have not received your funds. They were released by our hotel on 3/29 at 2.20am. I recommend speaking with your bank. Please be aware that you will not see a credit, just the release of the hold so there will no longer a pending charge. If you have any questions, please feel free to contact the hotel and speak with me.

10/10 - 훌륭해요

Andrew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly rooms are clean
2024년 4월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 4월 10일
Thanks so much Andrew, I am glad that you enjoyed staying with us and hope to host you again soon.

10/10 - 훌륭해요

Demetria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was acceptable
2024년 3월에 4박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 4월 7일
Dear Demetria,Thank you so much for your full mark rating and your kind comment. I am so pleased that you enjoyed your stay and hope to host you again

10/10 - 훌륭해요

Louis

2024년 3월에 1박 숙박함
답변 제공: Marcus Collins-General Manager 님, 2024년 4월 16일
Thank you so much for the positive rating. I am so pleased that you enjoyed your stay and hope to host you again soon.

4/10 - 별로예요

Jonathan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The only thing i liked about this property is the fact that the staff were nice, and the room had no bugs and was mostly clean. However, 3/4 of this property is under construction. There was some massive jackhammering going on at about 830 am, where they were busting up the sidewalk to lay a new one. There is no front entrance- rather, a side entrance has been converted into a lobby. Breakfast is served at the end of a hallway in some administrative offices on the 3rd floor. There are no microwaves in the rooms, but there are huge refrigerators. To use a microwave, you have to go where the breakfast is served, where a microwave is located. When I arrived at my room, my bedsheets were on sideways and about to pop off of the matress. The lampshade of one of the lamps had what i could only guess to be boogers smeared inside of it (room 403). The room was a single king, but it clearly used to be a double queen, because the placement of electrical outlets was inconvenient and made no sense. In the morning, housekeeping would open a room, flip out the latch to keep the door from closing all the way, and then allowed the door to swing closed freely until it loudly banged on the latch. I would not stay here again.
2024년 3월에 2박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 26일
I am so sorry that your experience was not as it should have been. We are in the process of making some changes and I am sorry that your experience was affected by that. I hope you will reconsider your decision not to return.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great experience
2024년 3월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 24일
I am so glad that you had a good experience staying with us. I hope you will stay with us again soon.

10/10 - 훌륭해요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice to be able to have fun playing table tennis with my friends. I liked that the breakfast menu was varied and delicious.
2024년 3월에 2박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 20일
Dear Jeff,Thank you so much for your kind response. I am so glad that you appreciate breakfast and the table tennis. I very much hope we will host you again soon.

8/10 - 좋아요

Sonya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, clean inside facility. Outside lots if construction some cans and discarded clothing made the place look less than desirable. Please discontinue the hard chopped eggs for breakfast. Its such a waste ...unless you are using it for egg salad later.
2024년 3월에 3박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 20일
Dear Sonya,Thank you for your response. The chopped eggs were not a wise decision and they have been removed. I take your point on the mess outside. I have tried to keep up on it but some days are tougher than others. We are come towards the end of the construction in our parking lot which will help. I hope that we will host you again.

10/10 - 훌륭해요

Yushan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 20일
Thank you so much for your stellar rating. I hope we will host you again soon.

10/10 - 훌륭해요

Malikarjuna

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just stayed for a night. It was easy and convenient. They are remodeling so bit to construction but didn’t bother us at all.
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 20일
Dear Malikarjuna,Thank you so much for your positive review. I am so glad that you enjoyed your stay and hope to host you again soon.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk people were great. The room was excellent. The only draw back was the construction but we were there on the weekend, so there was no problem.
2024년 3월에 2박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 20일
Dear Michael,Thank you so much for your positive feedback. I am so glad that you connected with our front desk. I hope we will host you again soon.

10/10 - 훌륭해요

Elisabeth

2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 24일
Thank you so much for your positive rating. I am delighted that you enjoyed your stay and hope to host you here again soon.

10/10 - 훌륭해요

Robersy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 5일
Thank you so much for your positive feedback. I am delighted you enjoyed your stay and hope to host you again soon.

10/10 - 훌륭해요

Marie

가족 여행
Clean
2024년 2월에 3박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 5일
Your one word review is music to my ears! Thank you so much for your feedback and I will pass on your feedback to my housekeeping department. I hope we will host you again soon.

8/10 - 좋아요

Orgilbaatar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the breakfast. Everything was great. The only problem was the limited parking due to construction. But all in all good hotel for the price
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 3월 5일
Thanks so much. I appreciate the moderate comment on the parking! It is finished now, but yes, was definitely impactful! Hope to host you again and I am so glad you enjoyed your visit.

8/10 - 좋아요

Ileen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the mall
2024년 2월에 2박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 26일
Thank you so much for your review. I am so pleased that you enjoyed your stay and hope to host you here again soon.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another great stay
Great. Problem free
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 26일
Dear Christopher,Thank you so much for your kind words and positive review. I am so glad that you enjoyed your stay. I hope we will host you again soon.

6/10 - 괜찮아요

Benjamin

No
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 22일
I am sorry that your stay was not as it should have been. I expect construction and parking lot access had something to do with it. That will be all over by this weekend. I hope we will have a chance to provide you with a better experience in the future.

10/10 - 훌륭해요

Kellee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have liked hot food for breakfast. Lots of construction and couldn't find the entrance. Needed better signage.
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 21일
Thank you for your 5 star review and constructive criticism. We will be completing the construction near the entrance on Friday and redesigning that whole area in front. We will be changing the hot food tomorrow. I am so sorry you missed that.

10/10 - 훌륭해요

Amye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 16일
Dear Amye,Thank you for your positive rating. I am very pleased to see that you enjoyed your stay. I hope that we will host you here again soon

10/10 - 훌륭해요

Tara 님, Nesquehoning

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service is awesome!
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 16일
Thank you so much for your kind words. I am so glad that you enjoyed your stay and I hope we will host you here again soon.

10/10 - 훌륭해요

Malikarjuna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was super convenient and close to everything thing. The staff was very friendly. Definitely will stay again.
2024년 2월에 3박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 13일
Thank you so much for the fabulous rating and review. I am glad that you enjoyed your stay and pleased that you found the hotel convenient and friendly! I hope we will host you here again soon.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 13일
Thank you very much for the positive rating. I am so pleased that you enjoyed your stay. I very much hope we will host you again soon

10/10 - 훌륭해요

Amye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 13일
Thank you so much for the fabulous rating. I am so pleased you enjoyed your stay with us and that you were welcomed by our staff. I very much hope we will see you again soon

10/10 - 훌륭해요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 10일
Thank you so much for your positive review. I am so pleased that you enjoyed your stay and I hope we will host you here again.

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 8일
Dear Timothy,Thanks so much for your fabulous rating. I am so glad that you enjoyed your stay and I hope we will have the opportunity to host you here again soon.

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 2월 8일
Dear David,Thank you so much for your positive rating. I am so glad to see that you enjoyed your stay. I very much hope that we will host you here again soon.

10/10 - 훌륭해요

Tara 님, Nesquehoning

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Marcus - General Manger 님, 2024년 1월 23일
Dear Tara,Thank you so much for your positive rating. It was a pleasure hosting you and I am so pleased that you enjoyed staying with us. I hope we will see you again soon.

8/10 - 좋아요

robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There when we needed it.
I’m sure when the construction is done it will be beautiful. The night we stayed it was literally raining sideways and with the construction it was difficult to find the entrance. When we did the guy at the front desk was awesome. He was very helpful and friendly. The morning breakfast was a little lacking. Coffee ok, fresh fruit good. Nothing hot unless you microwave a jimmy dean sandwich.
2024년 1월에 1박 숙박함
답변 제공: Marcus - General Manger 님, 2024년 1월 19일
Dear Robert,Thanks so much for your feedback. I am so glad to hear that Xavier gave you a warm welcome. The breakfast is in transition but we hope to see some changes starting this Tuesday. The hotel will be gorgeous following renovation and those renovations are right around the corner. I hope to see you you again soon.

4/10 - 별로예요

Hannah

2024년 1월에 1박 숙박함
답변 제공: Marcus - General Manger 님, 2024년 1월 19일
Dear Hannah,I am so sorry that your stay was not as it should have been. I hope that you will give us another try, perhaps following our upgrades.

10/10 - 훌륭해요

Marc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Marcus - General Manger 님, 2024년 1월 19일
Dear Marc,Thank you for your fantastic rating. I am so glad that you enjoyed your stay and I hope to host you here again soon

10/10 - 훌륭해요

Jaelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this place and the people! Great place to stay.
2023년 12월에 2박 숙박함
답변 제공: Marcus - General Manger 님, 2024년 1월 9일
Thank you so much for your kind review. I am so glad you got to know the staff and had a wonderful stay. I hope we will see you again soon.

10/10 - 훌륭해요

Keon

2023년 12월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 1월 9일
Thank you so much for your positive rating. I am so pleased that you enjoyed your stay and hope to host you again.

8/10 - 좋아요

Cheryl

Construction
2023년 12월에 1박 숙박함
답변 제공: Marcus - General Manger 님, 2024년 1월 5일
Thank you for your positive review. I am so pleased you enjoyed your stay and I hope to host you here again soon.

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended. Right next to the mall.
Clean, comfortable, and convenient the only issue is finding the entrance to the parking lot.
2023년 12월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 1월 5일
Dear Edward,Thank you so much for the recommendation and positive review. I am glad you found your way in the end, the fencing can be a little confusing. I am so pleased that you enjoyed your stay and hope to see you here again soon.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 1월 5일
Dear Richard,Thank you for the excellent rating! I am so glad that you enjoyed your stay and hope to host you again soon.

10/10 - 훌륭해요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very clean, spacious rooms. Staff was friendly and helpful. Would strongly recommend for the price
2023년 12월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2024년 1월 5일
Thank you so much for your recommendation and kind words. It was a pleasure hosting you and I hope we will see you again.

10/10 - 훌륭해요

Lamar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Marcus - General Manger 님, 2024년 1월 1일
Thank you so much for rating us so highly. I am delighted to read that you enjoyed your stay and hope to host you again soon.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Marcus Collins - General Manager 님, 2024년 1월 1일
Dear Mark,Thank you so much for your high rating. I am so glad that you enjoyed your stay and I hope we will host you again soon.

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was okay, but it smelled like marijuana in the hallway, and the bathroom didn’t have an exhaust fan. There were people playing loud music by the parking lot during our first night, but for the rest, it was quiet.
2023년 12월에 3박 숙박함
답변 제공: Marcus - General Manger 님, 2023년 12월 20일
Thank you so much for your feedback. I am sorry about the smell and noise, but glad they were temporary issues and that your overall experience was positive.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noticeable changes with an exceptional staff
In the midst of reconstruction, the staff has been able to maintain a clean and well managed hotel with little to no noise or problems. Not much for breakfast and bring your own coffee but clean and comfortable for a quick stay. A very special thank you to Nita, who was exceptional in her service. Ms. Mcfarland was kind, knowledgeable went above and beyond to make the stay welcoming and comfortable. If you have had a less than great experience at this hotel before, It's worth a second try.
2023년 12월에 1박 숙박함
답변 제공: Marcus - General Manager 님, 2023년 12월 20일
Thank you so much for your kind words. I am so glad you have met the mercurial Ms. McFarland. She is certainly an asset to our hotel. I hope that you will forgive us our breakfast and come and see us soon.Warm regards,