Thank you for your feedback. I am sorry your experience did not live up to expectations. We do provide coffee makers upon request and will share the concerns with the room with our engineering department. We do provide valet services. If a guest prefers to park elsewhere, we will also assist with options. Thank you again for choosing Kimpton Monaco Philadelphia and we hope to receive an opportunity to showcase our elevated services.

Thanks Mike. You are great.

Thank you Richard.

Thank Andrea. We have shared with our engineering team.

I am sorry to hear that your experience was less than satisfactory. If you would like to discuss further, please feel free to contact the hotel directly. Best regards,

Thank you Stephanie. We will share your feedback with our team.

Thank you Marta.

Glad you enjoyed your time. Thank you for the beautiful remarks. Happy 37th year anniversary!

Tiffany, you are the amazing. Thank you.

Thanks, Yingzi.

Thank you Caroline.

Thank you Antonio.

Yes, Justin. We take pride in the Old City culture here in Philadelphia.

Thank you Lindsay.

Thank you Michael for the feedback and ranking. Glad you enjoyed the hotel and services.

Thanks Michael. Yes, it is our Kimpton specialty.

Thank you Rachel.

Thank you Debora for the ranking.

Thank you Leah!

Thank you Scott for providing feedback. We are looking to make some improvements and hope to see you back in the future.

Hi Mary, Thank you for the feedback. I am sorry for the subpar check in process. We will ensure to improve our process. Thank you again for the feedback and we invite you back to the hotel soon. Our Stratus rooftop bar & lounge is amazing. Atmosphere has an amazing upscale vibe to it. Come enjoy.

Love to hear this. Thank you for sharing. Come back soon.

Did you come for WWE? We love to host you again. Come back soon.

Thank you Julie.

Thank you Steven.

This is great. Thanks Adam.

Glad you enjoyed your stay with us Luz.

This is wonderful Gabriella. Come back to see us soon.

Thanks Laura. Come back soon.

Hi Dylan, Glad you enjoyed your time here with us. Cheers!

Thank you Julie. Hope to see you soon.

Thank you Raynu.

Thank you!

Thank you!

Thank you!

Carol,Thank you for the feedback. See you soon.

Thank you, Christina.

Thank you for the ranking Manzi. Wish we received an opportunity to get a 5. Please come back soon for an opportunity to receive the amazing service.

That's awesome. Thank you.

Thank you Taren. I will share with team.

Hi Roberta, Thank you for your feedback. I have shared your experience with our team in hopes of improving our processes. We hope to be of service to you in the near future.

Glad to hear Lisa. Hope to see you soon.

Thank you!

Thank you!

Thanks Christine. Hope to see you back soon.

Thank you!

Thank you!

Thanks Richard. We try to be unique. Go Kimpton. Hope to see you soon.

Thanks Kelley.

Thanks Paul. We appreciate you choosing us as your preferred hotel.