- 별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the worse hotel stays
When we entered the room, the bathroom door was broken and stuck. We asked a room change, but the hotel denied and dispatched an engineering team to fix it late night. About 20 minute work - the engineering team was great though- left noises and dusts to us and other guests around us. Afterwards, we found two beds without bed frame legs under dim lights. After that night, we checked out the hotel despite we bought the stay for the next night. On our way out, the Majestic Theater for Phantom of Opera was sadly located next to this ROW NYC hotel. They should be prohibited from using "NYC" in their hotel name!