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Renaissance Properties - 728 Market Street

4.0 star property
Travelers soak up Philadelphia's historic energy while enjoying modern conveniences - evening cocktails and daytime productivity flow seamlessly here

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In the heart of historic Philadelphia, Renaissance Properties - 728 Market Street offers a blend of modern comfort and classic charm. Unwind with a drink at the bar or get moving at the health club. With in-room WiFi, concierge services, and a business center, this hotel near Liberty Bell Center is perfect for work or play.

Reviews

4.6 out of 10

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double)

Fridge, microwave, coffee/tea maker

Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double)

  • City view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

View all photos for Luxury Apartment, 1 Bedroom, City View, Corner

Luxury Apartment, 1 Bedroom, City View, Corner | Private kitchenette | Fridge, microwave, coffee/tea maker

Luxury Apartment, 1 Bedroom, City View, Corner

  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Located in Center City, a neighborhood in Philadelphia, Renaissance Properties - 728 Market Street is near a metro station. Independence Hall and City Hall are notable landmarks, and some of the area's popular attractions include Pennsylvania Convention Center and Adventure Aquarium. Check out an event or a game at Citizens Bank Park, and consider making time for Philadelphia Zoo, a top attraction not to be missed. Visit our Philadelphia travel guide
Map
728 Market Street, Philadelphia, PA, 19107

What's nearby

  • Independence National Historical Park
    Independence National Historical Park
    1 min walk - 0.1 km
  • Liberty Bell Center
    Liberty Bell Center
    2 min walk - 0.2 km
  • Independence Hall
    Independence Hall
    3 min walk - 0.3 km
  • Reading Terminal Market
    Reading Terminal Market
    8 min walk - 0.7 km
  • Philly Cityscape
    Pennsylvania Convention Center
    14 min walk - 1.2 km

Getting around

  • 8th St Station
    3 min walk
  • Philadelphia Temple University Station
    5 min drive
  • Philadelphia Intl. Airport (PHL)
    21 min drive

Restaurants

  • Wawa
    4 min walk
  • Dunkin'
    2 min walk
  • Independence Beer Garden
    3 min walk
  • Thank You Thank You
    4 min walk
  • Craftsman Row Saloon
    5 min walk

About this property

Renaissance Properties - 728 Market Street

Upscale hotel near Pennsylvania Convention Center
Near Liberty Bell Center and Independence Hall, Renaissance Properties - 728 Market Street provides a bar, a health club, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Concierge services and smoke-free premises
Room features
All guestrooms at Renaissance Properties - 728 Market Street boast comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
More amenities include:
  • Sofa beds and cribs/infant beds
  • Bathrooms with shower/tub combinations
  • Flat-screen TVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room sofa bed
  • Living room
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed
  • Separate in-room dining area

Guest services

  • Concierge services
  • No housekeeping service

Business services

  • Business center

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Crib
  • Premium bedding
  • Rollaway/extra bed
  • Sofa bed

Bathroom

  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave on request
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 350.00 per pet, per day, plus a deposit of USD 1500.00 per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 1500.00 per stay
  • Pet fee: USD 350.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 621234

Property is also known as

Renaissance Properties 728 Market Street Aparthotel Philadelphia
Renaissance Properties 728 Market Street Aparthotel
Renaissance Properties 728 Market Street Philadelphia
Renaissance Properties 728 Market Street
Renaissance Properties 728 Aparthotel
Renaissance Properties 728
Renaissance Properties 728 Market Street
Renaissance Properties - 728 Market Street Hotel
Renaissance Properties - 728 Market Street Philadelphia
Renaissance Properties - 728 Market Street Hotel Philadelphia

Frequently asked questions

Is Renaissance Properties - 728 Market Street pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 1500.00 per stay and a fee of USD 350.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Renaissance Properties - 728 Market Street doesn't offer parking.

What time is check-in at Renaissance Properties - 728 Market Street?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Renaissance Properties - 728 Market Street?

Check-out is at 11:00 AM.

Where is Renaissance Properties - 728 Market Street located?

Located in Center City, this hotel is within a 5-minute walk of Independence National Historical Park and Liberty Bell Center. Independence Hall and Reading Terminal Market are also within 15 minutes. 8th St Station and 5th St. Station are within a 5-minute walk.

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Reviews

Renaissance Properties - 728 Market Street Reviews

4.6

6.0

Cleanliness

7.6

Location

5.2

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 33 reviews
Rating 8 - Good. 2 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 20 out of 33 reviews

Reviews

Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The vendor fraudulently offered a non-existent property
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most unprofessional service I’ve ever had
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

Awful Ownership

Events were as follows: 9/12 (Day before trip) - Phone call from RPG - was informed that my reservation was changing to the S 15th Street location due to the toilet malfunctioning at the 728 Market Street location. I had no problem with this as it was closer to the convention center. 9/13 - I land in Philadelphia approx. 7PM. Arrive at 15th Street location at 8PM. Codes supplied by RPG do not work on the door. Tried texting and calling multiple numbers available on the website, and the folks I had talked to previously. No response whatsoever. The emergency number listed was the number of the guy (Henry) I had talked to before. Went straight to voicemail when called. Was unable to secure lodging at other hotels due to a convention in town that week. I tried at least 15 other hotels in the area. I spent the night out in Philadelphia. 9/14 - 3AM I get a text from RPG supplying me with another code for the door to the 15th Street location. I make my way over there, arriving at 5:30AM. The new code does not work. I am supplied another code which finally works. Ridiculous that there is no real emergency number and I was unable to get in contact with anyone at all. Even more ridiculous that I was initially supplied with multiple codes for one door. Can't be that hard to keep track of what code is for what door.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Dave C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Arny-Navy game weekend.

Great location for game. Secure and easy plentiful parking. Amazing experience
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage professionnel à Philadelphie

Après une arrivée compliquée car l’appartement ne pouvait pas être occupé (problème lié à la climatisation), nous avons été relogés dans deux appartements distincts sur Chestnut street avec au total 4 chambres et 3 salles de bain. Prestations tout à fait satisfaisantes et communication assez facile avec le contact de l’établissement.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Damian T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great space

Host was great. Communication was on point. Would recommend the property and host to all.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
This property was Convenient and clean at a reasonable price.
Stayed 2 nights in May 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

1. This is not a hotel, but a series of condos/apartments in the city. 2. This property advertises one rate, and charges high extra fees, which are hidden and not clearly advertised. 3. The property manager doesn't communicate via email but via text and was increasingly agitated when discussing issues. 4. We didn't receive notification about how to check into this property until a few hours before check in. 5. The property manager claimed there was a broken pipe and offered to send us across the city to a different property. The definition of bait and switch. Expedia was NO HELP in helping us navigate this shady property.
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this property...

This property is not a hotel - it is a well worn apartment and is far from 5 stars, more like 2 stars. The main bedroom has a several inch sag in the bed, mismatched linens, and power and cable cords laying across the floor. Fortunately we had no need for the other rooms, but they followed the same pattern. We expressed our disappointment with the owner who promised a $150 credit for the night, but not surprisingly did not follow through.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Lisa

didn't get to stay

Unfortunately the location had an electrical problem and I had to be moved to a different location. Instead of a block and a half from my meetings, I ended up being 22 minutes away. Solvable by Lyft, which were plenty. The good thing is that the hotel staff handled the transfer and my cost for staying did not change at all.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MODERN LOFT, Perfect for Convention travel

Had a meeting scheduled in center city and we booked 7 properties with Renaissance, They were centrally located, responsive, and all the amenities were great especially the sporting club at the bellevue hotel which is awesome! Thanks for a great stay, will definitely stay again
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay in Philadelphia!

Easy check-in process. The place is clean and spacious. The bed was extremely comfortable dressed with quality linens and pillows. I look forward to staying here again and definitely recommend it to anyone whether it is for a short stay or an extended stay.
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I show up to a SCTE conference only to find a doorman who knows nothing. I called to find out where I need to go to be told the room is not available????? They "Sent me an email yesterday that there was plumbing issues". That was it. I blew a cork and asked why I was not called and again was told "Sorry but we emailed you" I was told there might be other rooms available from Renaissance but I would have to book it. needless to say i was outraged as I was left stranded. Hotels.com lived up to their end and got me into a dump but at least I had a place to stay. I finally get a call back from a manager who told me he would hold the room at his other location but I had to send them a picture of my license and Credit card so they can process the charge. Not one bit of sorry, we will hold the room and pay when you arrives, nothing. Needless to say I made my frustration know at the SCTE conference!
Verified

2/10 Terrible

world traveler

Liked: Cleanliness
Disliked: Room comfort

The mattress was old with out support saggy

Very poor quality Mattress old no support at all still have a back ach from it. Pillows very poor quality fiberfill you would expect better quality at this price point. The apartment it self was good but the mattress was the worst thing I have ever slept on in the 60 years of my life thus the reason for the bad review.
Verified

2/10 Terrible

corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!!!

I travel about 200 nights a year and travel all around the world --- I can tell you that this was the worst hotel experience that I have had in the last 5 years. The room was extremely dirty. There was pet hair everywhere and the room smelled like urine. It took me nearly 2 hours to get in touch with the hotel staff (there are none on site and the "manager" has telephone number with a NYC area code). Meanwhile, my sons were having an allergic reaction to the pet dander/hair/etc. so I had to get them out of there and into another hotel. The next day, the "manager" sent me multiple text messages that requested that I cancel the room through Expedia so that I could receive a refund. Expedia would not cancel the room because they could not get into contact with Renaissance Properties!!! In the end, I did not stay in the room, I did not receive a refund, and I learned a valuable lesson --- do not book at Renaissance Properties!!!! You have been warned.
Verified

2/10 Terrible

Mariia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Jeffrey

Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

norman

Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Victoria

Stayed 3 nights in May 2023
Verified

2/10 Terrible

Brandon

Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Sergio

Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Ivette

Disliked: Room comfort
Stayed 5 nights in Oct 2022
Verified

2/10 Terrible

Arleathea

Disliked: Room comfort
Stayed 3 nights in Jul 2020
Verified

2/10 Terrible

ShyiMieer

Disliked: Room comfort
Stayed 4 nights in Jul 2020
Verified

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020