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프란지파니 빌라-나인티스 여행 후기

3 out of 5
프란지파니 빌라-나인티스
STREE 71, S. BOEUNG KENG KANG I, K., CHAMKARMON, 25, Phnom Penh, PNH

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 56개 이용 후기 중 10개" "
평점 8 - 좋아요. 56개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 56개 이용 후기 중 12개" "
평점 4 - 별로예요. 56개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 56개 이용 후기 중 3개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

함연우 님, 한국

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최악의 방,최악의 직원
불친절과 미소없는 직원, 방도 별로,화장실도 별로

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Boutique Hotel for Families
Everyone is so friendly. We stayed here our first few days in Phnom Penh and it was so wonderful that we stayed here again on our last night in Cambodia. We stayed in on the first floor in the room on the left. The room was spacious and had tons of channels in English and good wifi and aircon. Most of the staff speak English and all are very friendly. The hotel has a young guy that runs a tuk tuk for them and tons of tuk tuk guys hang out across the street and to the right. The area is upscale and has tons of food places. There's even a Kid City a 6 min tuk tuk ride away. Each morning you get a free breakfast cooked to order. It's a lot of food. There is also room service. One morning my toddler was walking in the garden waiting for the food to come when he stepped of the path and into a pool of water. The pool was only a few inches of water but it surprised him. The staff were so loving towards my son. The staff were more concerned than I was! We really felt welcomed here. Since it's a boutique hotel, we often felt like we had the place to ourselves. When we returned everyone was so happy to see us again. It felt like returning home.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly hotel staff
Friendly hotel staffs, cost performance is good, but not too much meal selection around the hotel.

8/10 - 좋아요

Jack 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
Will stay again on next visit to Phnom Penh. Convenient location, within a reasonable distance from the airport. Hotel itself is attractively furnished with a very nice courtyard dining area. The rooms are excellent, spotlessly clean, and have everything in them that you need. Hot water for making tea, a fridge, and a comfortable lounge chair to relax in. The Bathroom also spotlessly clean. All at a very reasonable price.
Courtyard
Reception
Bedroom leading to bathroom
Shower

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
予約時のホテルの設備の内容と実際が合致しない
グレードの高いスタジオルームを予約しました。 部屋の説明に深めの浴槽と記載されていますが、実際はありません。 クレームして、別の部屋に移動しましたが、今度はバスタブの栓が壊れていて湯を溜められず。 さらに部屋を変更しましたが、この部屋の浴槽は栓が完全に閉まらない。2度も部屋を変更しているため、諦めてお湯を出しながら浸かりました。 ホテルドットコムに電話してクレームしたら、ホテルが悪いだの、変更した部屋はグレードが同じだとスタッフは言っているだのと最低な対応。以前、ホーチミンのホテルでクレームをしたときは適切な対応をしてくれましたが、今回の電話対応者については運が悪かったと諦めました。 また、ホテルのレストランでハイネケンビールを注文しました。ドラフトビールが無いため、ボトルできましたが、一口飲んで、違和感があり、賞味期限を確認をしたら半年前に期限切れ。 スタッフは、新しいビールと古いビールが混在して分からなくなったとのこと。 全くチェックしていないのが良く分かりました。 ホスピタリティーも無く、2度と利用しません。

8/10 - 좋아요

Micheline 님, Montreal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
gentillesse du personnel
Nous nous sommes fait voler notre Ipad au marché russe mais M Van dy s'est très bien occupé de nous, merci encore

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We thoroughly enjoyed our time at Frangipani! The hotel staff were always very warm, and friendly! They always helped point us in the right direction when we would leave. Breakfast was also great!

6/10 - 괜찮아요

실제 이용하신 고객

Short stay.
We stayed for a night en route to Siem Reap... It was a fine stay. No frills comfort. Very friendly faces and extremely hospitable . Would stay again. Perfect for a short stay

10/10 - 훌륭해요

Bruno Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good comfortable and small hotel, away from the hubbub of the centre but close enough to everything by tuktuk or walking, rooms are spacious and clean, staff are helpful, breakfast is good, and wifi through out

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
much too expensive for this hotel.
Really far from the riverside even though it said on wotif "riverside". Barely any hot water and bed was super hard. Staff were friendly however and it was quiet.

8/10 - 좋아요

Martina 님, Berlin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Komfortables Hotel in ruhiger Straße
Unser Zimmer im Hotel war komfortabel und die Ausstattung war gut. Der Essensbereich im Garten ist nett angelegt. Man kann hier gut nächtigen. Nur das Hotelpersonal schien uns nicht kompetent genug. Die Frage zur Fahrtdauer am Morgen zum Flughafen wurde nicht qualifiziert beantwortet. Offenbar wurde die Verkehrssituation nicht berücksichtigt. Auch die Bestellung eines Taxis für den nächsten Morgen lief nicht reibungslos. Wir mußten bei der Morgenschicht noch einmal nachfragen und ein Taxi rufen lassen. Das war alles nicht sehr vertrauenswürdig. Für das Absenden von Postkarten mußten wir in diesem Hotel erstmals eine Gebühr für den Transport zum Postamt bezahlen, obwohl die Karten bereits frankiert waren. Das war uns das erste Mal in Südostasien passiert. Man könnte meinen, ein Hotel verschickt selbst auch ab und zu Post und könnte die Post der Gäste einfach mitnehmen. Vom Service am Kunden/Gast waren wir in diesem Hotel also enttäuscht.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
プノンペンのシティビラ
ゲストハウスよりややお値段が高いけれど、快適性はあるかもしれません。プノンペン中心部よりやや離れていますが、あまり不便を感じませんでした。イオンや絆街などはわりと近いです。

8/10 - 좋아요

Nidhi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Relaxing break
Its a little oasis and so close to the main tourist sites. The service by staff was warm and welcoming, very friendly staff. A little difficult to find but worth the effort. Nice large room with clean facilities.

8/10 - 좋아요

Michael G.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great tourist trip
I had an eight day stay. The staff was courteous and helpful. Decent meals but not extensive. What was served was tasty. The staff provided for any trips we made and Tuk Tuk drivers were always available. The only complaint I had was there was not much hot water for showers. But being that the weather was hot and humid, cool showers were great but not for morning showers.

6/10 - 괜찮아요

xavier 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On a vu mieux
Un beau bâtiment dans un jardin agréable, personnel charmant. Les chambres sont propres fonctionnelles etc MAIS donnent soit sur le mur de la propriété voisine, soit directement sur les couloirs de l'hôtel. On a donc le choix entre une chambre sombre avec vu sur des parpaings, et d'autres avec des fenêtres aux vitres opaques et sans aucune intimité. Les rideaux ne sont pas occultants donc réveil assuré à 7h du matin. Pour résumer un "boutique hôtel" qui devait être au top dans les années 90 quand ce type d'offre était rare, mais qui a été surpassé depuis par de nouveaux établissements.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CHOOSE THIS HOTEL!!!
The OASIS hotel of PP! Loved this hotel! AMAZING staff. GREAT breakfast (included!). Best margarita you can get in town. Very clean and comfortable room! Beautiful, shaded, comfortable courtyard/dining. Loved it! HIGHLY RECOMMEND!

8/10 - 좋아요

Justine 님, Christchurch, NZ

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and friendly
We had a hair raising trip from Siem Reap to Phnom Penh where I seriously thought I was going to be a road toll statistic more than once. The hotel staff were happy to talk to our "driver" to explain how to get to the hotel when he couldn't find it. They also arranged a different driver for us to go to Cheung Ek and then drop us at the airport the following day. This driver was AWESOME and I felt totally safe. The hotel itself was well designed, quiet and comfortable and the staff all friendly and chatty - we loved talking to the different staff members. Air-con, WiFi and security were great.

6/10 - 괜찮아요

실제 이용하신 고객

6/10 - 괜찮아요

jimmy 님, Münster

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Einfacher Standarte für geringe Ansprüche

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Anna 님, Espoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ystävällisen palvelun hotelli
Majoituimme perheeni kanssa Frangipani villa-90s:eenn kolmeksi yöksi joulukuussa 2014 ollessamme omatoimikiertomatkalla Kambodsassa. Erityisesti nostaisin esiin palvelun. Niin ystävällistä palvelua emme ole saaneet osaksemme missään vaikka olemme ahkeria matkustelijoita. Ystävällisyys oli luonnollista, ei suurten tippien toivossa osoitettua. Saimme huoneen käyttöön jo ennen määräaikaa,jota arvosti kyllä pitkän lentomatkan jälkeen. Hotellin henkilökunta puhui hyvin englantia ja auttoi mielellään kaikissa mahdollisissa asioissa esim. matkan jatkojärjestelyjen suhteen. Aamiainen oli monipuolinen ja hotelli sijaitsi pienen viihtyisän puutarhan keskellä lähellä nähtävyyksiä.

2/10 - 너무 별로예요

タイソン 님, 札幌

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
設備最悪、サービス最悪。表示に嘘が多い。
solar発電のお湯が売りなのにお湯が出ない。水のみ。またバスタブに入るのに高く分厚い壁を乗り越える。完全に設計ミスで危険。歯ブラシが無いので要求すると、在庫なしとのこと。深夜はセキュリティスタッフが勝手に施錠し寝てる。入るのに一苦労。テレビが映らなかった。ケーブル未接続。ミネラルウォーターも未設定。その度に依頼。

8/10 - 좋아요

nlinlbc

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
lovely hotel
We stayed at thia hotel on the first night in Cambodia. It was a nice surprise with modern touches yet true cambodian feel. Everything worked well, especially the AC. There was always a tuk-tuk ready to take us where we wanted tog o and breakfast was delicious. Would stay there again!

8/10 - 좋아요

Addsen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Vorsicht mit der Lage
Zunächst einmal sei angemerkt das wir nicht im 90s waren, da wir auf Grund von Bauarbeiten umgebucht wurden für das Frangipani Livingarts. Dort war alles sehr gut, einzig und alleine eine verlorengegangene Bluse in der Wäscherei war schade. Leider keine Kulanz des Hotels, steht aber auch auf den Zetteln das keine Haftung übernommen wird. Wichtig:!!!!! Das Frangipani 90s wird auf der Buchungskarte nahe des Königspalasts angezeigt, dort ist es nicht!!! Es ist am Russian Market. angegebene Adresse stimmt, Kartenposition nicht, dort ist das Frangipani Royal Palace

6/10 - 괜찮아요

Pierre 님, Paris

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Deceiving stay : bad maintenance, lmedium service
Frangipani 90's hotel has probably been a great place... But it was in the 90's. It can't now rival with the neighboring hotels : the overall maintenance is not sufficient and the age of facilities is getting visible, cleanliness of the room was not good, and the level of service was really medium... Not at the level for this price range in Phnom Penh.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
中心地からは少し遠いが、スタッフが親切なオシャレヴィラ
セントラルマーケットからは3km近く離れています。 しかし、逆に有名な刑務所や影絵劇場は徒歩圏内です。 壁は薄い(横の建物がガンガン音楽かけてきて少し音漏れしています。気になる人は避けた方がいいです。)ですが、浴槽もあり、部屋はかなり広いです。 スタッフも親切で、不快な思いも一度もすることはありませんでした。

2/10 - 너무 별로예요

Anoop 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Poor; I lost all impression with Frangipani
The hotel was under renovation, floors are just cement. No door for bathrooms. No towel were available. No hotwater at night. Really sucks. Breakfast was the only thing which was OK.

8/10 - 좋아요

Dave 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great mid range hotel not in tourist strip.
Great eager to please staff especially lady on front desk. Good location non tourist price restaurants nearby offer great food low prices

8/10 - 좋아요

安先生 님, 台北

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
安靜。
環境優美。很舒適的住宿環境。

10/10 - 훌륭해요

M 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous hotel! The only thing lacking was a pool
Almost everything about this hotel was amazing - location, interiors, room comfort. The only thing lacking was a pool and the breakfast was ok but not particularly tasty. Otherwise totally recommend this oasis!

8/10 - 좋아요

alanmaq

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Greg 님, Phnom Penh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for being on budget
For the price and location (BKK1), Frangipani was a perfect choice. Plus, they have great breakfasts that will satisfy even the largest appetites.

6/10 - 괜찮아요

Ellinor

좋아요: 직원 및 서비스
totaly ok
The staff is nice and serviceminded and the hotel is ok. We stayed on the first floor and it was inefficiently soundproof so we could hear all the noise from the reception and restaurant and we therefor had trubbel sleeping.

6/10 - 괜찮아요

Elain

Pretty fine
Hotel was quite long way from centrum and next to construction, mornings awakes was at 7 am. There were not hot water in shower at all during our three days stay.. Breakfast was compact, no extra coffee to have but was ok. Toilet was separated from the room with curtain, not with door.

8/10 - 좋아요

Hannah 님, Wisconsin, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice modern hotel, great price, but not much aroun
Nice hotel, staff more than friendly. Really good breakfast included, no complaints there. They have free computers to use, goo wifi, english cable channels, hot water. Location wasnt the best you have to tuk-tuke everywhere BUT it's only $3-4 to go to the river front. Would stay again

8/10 - 좋아요

Conroe Cutie

좋아요: 청결 상태, 직원 및 서비스
Nice place
Nice hotel. Friendly staff. Decent location. Hard bed. Tasty breakfast.

6/10 - 괜찮아요

SA 님, UK

좋아요: 직원 및 서비스

8/10 - 좋아요

zuhaozuhao

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice Reception
The staff at the reception desk left the deepest impression on all of us because they were quick to act and very much welcoming.

6/10 - 괜찮아요

irene 님, sin

좋아요: 직원 및 서비스, 객실의 편안함
Everythiby okay but no hot water for shower

10/10 - 훌륭해요

Leno

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Really good
I really enjoyed my stay there. They have designed the hotel with a landscape designer and interior designer and you can really tell the difference. It's a beautiful hotel, but bear in mind that it's not in the centre and you will need to pay two dollars to get to the centre (but the Russian Market is close). A note to the owners- It's wonderful having all the water features in your garden, but it's also a breeding ground for mosquitos!

8/10 - 좋아요

T 님, Molde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Intimt og hyggelig hotell
Hotellet er som en liten oase i den kaotiske storbyen. Hyggelig betjening og ok rom. Minus med rommene er åpen løsning mellom WC og rommet.

8/10 - 좋아요

ケンジ 님, 日本

좋아요: 직원 및 서비스
落ち着けます。
値段の割には部屋はまあまあ、広いです。 フロントのバーでお酒が気楽に飲めるのがいいです。 朝食も意外にボリュームがあります。 街中には遠いですが自転車が借りれるので便利です。 ロシアンマーケットに近いです。

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel, great price
we really enjoyed our stay here. we had been at the Royal Palace Frangipani prior, which was also lovely, but offered different pros. The 90's villa room was nicer in ways, with a great big window and cozier feel. The location is good, if you want to be away from the tourist center. Still walking distance from the Russian Market and other areas of town that are fun to explore. b'fast was not as good as at Royal Palace, and it was generally less busy and quieter, which we wanted. Better deal also, again if you're up for not being in the center. staff was helpful with directions, booking bus tickets, etc. strongly recommend.

8/10 - 좋아요

Brian Law

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tuol Sleng Genocide Museum
Great. Free upgrade to Suite Room

8/10 - 좋아요

Sophie 님, Montreal, QC, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful small hotel
Great little hotel. A little on the outskirts of the city but only a 3$ tuk-tuk ride away. The breakfast is very good, served in the beautiful patio. The only thing was that the bathroom in our room only had a curtain to separate it from the actual bedroom; no door. Can be a little intimidating!!! But overall, a fantastic little hotel

8/10 - 좋아요

JZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
The hotel is nice and hotel staff is great.. However, first night, our room air conditioner is dripping water.. overall, it is a nice stay. Recommended.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No towels
Hotel had no towels.We had to airdry ourselves. No towels in the room and also non at the front desk or housekeeping.

10/10 - 훌륭해요

j sallabank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
well worth a visit
Great place to stay but could be a bit far out of the centre if you don't like walkiong but tuktuk s were always at the door and inexpensive

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staffs are very helpful. Breakfast is freshly cooked for us. The room decoration is minimalist but yet still very confortable and in good harmony with the hotel style.