Dear Chan Bok,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you for taking the time to share your valuable feedback with us. We deeply apologize for the inconvenience you faced regarding the cleanliness of the balcony during your stay. Please rest assured that we take your comments seriously and not just with a simple 'thank you.' Your comfort and satisfaction are of utmost importance to us.We have addressed this issue with our housekeeping team to ensure that our balconies, as well as all other areas of our rooms, meet the high standards of cleanliness our guests expect and deserve. We are implementing additional checks to prevent this from happening in the future.We're delighted to hear that you enjoyed our location, facilities, and the service provided by our staff. It's wonderful to know that these aspects of your stay were up to the mark.Regarding your upcoming bookings for your friends, we assure you that we are committed to making the necessary improvements to ensure a more pleasant and spotless experience for all our guests. We look forward to welcoming you and your friends at the end of next month and are eager to demonstrate the enhancements made following your feedback.Thank you once again for bringing this to our attention. Your insights are invaluable to us in our continuous effort to improve our guest experience. Should you have any further concerns or require assistance in any way, please do not hesitate to contact us directly.Warm regards,Khea PHYOPERATION TEAM

Dear Chan Bok,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Miah,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

We are pleased to receive your feedback regarding your recent stay at our hotel. Your positive comments about the proximity of our establishment to the downtown area and the prompt resolution of your requests for housekeeping services are truly appreciated. At our hotel, we take pride in delivering exceptional services to our guests, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back soon for another memorable experience. Thank you for choosing our hotel as your preferred accommodation.Khea PHYE-commerce Manager

Thank you very much for your kind review. We are delighted to see that you enjoyed your stay at Poulo Wai Hotel and found it to be such an excellent experience. At Poulo Wai Hotel we strive to provide our guests with a comfortable and enjoyable stay. Thank you again for taking the time to share your review with us, it is invaluable. We hope to welcome you back soon!Best regards,POULO WAI HOTEL AND APARTMENT

Dear Evgeniy,Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for. Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,OPERATION TEAM

Dear Michelle,Thank you for your detailed feedback! We're thrilled to hear that you enjoyed your stay overall and found our staff to be friendly and helpful. We appreciate your compliments on the cleanliness of our facilities and the variety of options available at breakfast. Your comment about the freshness of the croissants has been duly noted, and we'll certainly address this to ensure a better experience for our guests in the future. We hope to welcome you back again soon for another wonderful stay!Best regards,Operation Team

Dear Michael,Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,OPERATION TEAM

Dear Emerson,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Mr. Jan,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you for sharing your detailed evaluation of your stay at Hotel Poulo Wai in Phnom Penh, Cambodia. We appreciate your feedback as it helps us continually improve our services.We are thrilled to hear that you found our hotel to be beautiful, modern, and equipped with all the necessary amenities. Our dedicated staff always strive to meet the needs of our guests, and we're delighted that you had a positive interaction with them. We're also pleased that you enjoyed the convenient location in the old part of the city and the cleanliness of our property.Regarding your concerns, we understand your disappointment with the size of the rooms and the limited storage space. We apologize for any inconvenience this may have caused during your extended stay. Your feedback regarding the breakfast options is duly noted, and we will work towards enhancing our offerings to provide a wider selection for our guests.We appreciate your understanding regarding the absence of additional property such as a garden, and we're glad to hear that you found the pool to be of a satisfactory standard despite its size and location. We will certainly take your comments into consideration for future improvements.Once again, thank you for taking the time to share your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards,OPERATION TEAM

Dear Mr. John,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Scott,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Lynn,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Morten,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Michael,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Katsuyoshi,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Ching Yun,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for. If you have any concern or issues during your stay, please feel free to direct with us.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Mr. Shivaraj,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Evgeniy,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Marlon,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Brian,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!We sincerely appreciate your wonderful review of your recent stay with us. It brings us great joy to know that you had a positive experience and appreciated the services and facilities we provided.Your feedback is incredibly valuable to us, serving as motivation to uphold the high standard of hospitality we aim for.Thank you for choosing Poulo Wai Hotel & Apartment, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Anonymous,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Anonymous,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Anonymous,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear David,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much for taking time to rate us. Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Anna,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear David,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Anne,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Anonymous,Greetings from Poulo Wai Hotel!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our heart that you had such a positive experience and you valued our services and facilities.Your feedback is invaluable and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in futureBest regards,Khea PHYOPERATION TEAM

Dear Donald,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Nigel,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Nigel,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Anne,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Carlos,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Paul,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Scott,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM"

Dear Chhunakar,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Paul,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Isabelle,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Sandy,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Evgeniy,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

Dear Luis,Thank you for taking the time to review your experience with us. We're glad to see that you've given us a 4 out of 5 rating. Your feedback is valuable to us as we strive to improve with each and every stay.We're sorry if we fell short of meeting your expectations in any way and would love to know how we can enhance your experience to make it a 5-star one in the future. Please feel free to share any specific areas where you think we can improve.We look forward to welcoming you back soon.Best Regards,Khea PHYOperation Team

Dear Anonymous,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you for taking the time to share your feedback with us. We are glad to hear that you found most aspects of your stay to be satisfactory.We sincerely apologize for the inconvenience you experienced with the water heater. Your comfort is our top priority and we understand the importance of having these amenities functioning properly. Please rest assured that we have addressed this issue with our maintenance team to ensure it does not recur in the future.We hope that this experience will not deter you from choosing us again in the future. We look forward to the opportunity to serve you better on your next visit.Once again, thanks for your great review, it is a pleasure to have you as our guest and we look forward to welcoming you back soon.Best regards,OPERATION TEAM

Dear John, Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome! Thank you for your kind words and positive feedback about our hotel. We're glad to hear that you enjoyed the facilities, such as the gym and pool, and found our staff helpful. We appreciate your feedback about the surrounding areas and understand that it can be a challenge to find decent restaurants nearby. We will continue to work on improving this aspect of our service. If there's anything else we can do for you in the future, please let us know.Your positive feedback is a great motivator for us to continue providing outstanding service to all our guests. We hope to have the pleasure of welcoming you back to our hotel soon.Best regards,Khea PHY OPERATION TEAM

Dear Brigitte,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you for taking the time to rate us. If there is anything we can do to further improve your experience, please let us know.We look forward to serving you at our hotel again soon.Best regards,Khea PHYOPERATION Team

Thank you for your kind feedback about your recent stay at the Poulo Wai Hotel. We are delighted to hear that you found our staff to be friendly and helpful as well as that our breakfast was of a high standard. We strive to provide all our guests with a warm and welcoming experience, so thank you for letting us know that we achieved this.Best regards,Khea PHY (Mr.)E-Commerce & Reservation ManagerPOULO WAI HOTEL AND APARTMENT