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리칠리 부티크 호텔 & 호스텔 여행 후기

2 out of 5
리칠리 부티크 호텔 & 호스텔
#23, Street 174, Sangkat Phsa Thmey 3, Khan Daun Penh, Phnom Penh

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 24개 이용 후기 중 6개" "
평점 8 - 좋아요. 24개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 7개" "
평점 4 - 별로예요. 24개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 1개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Richly: Great Value, Clean & Friendly
This was my second stay. For the money Richly is great value. The owners are very friendly and helpful and my room with balcony was clean. The owners went out their way for me with ordering tuk tuks and helping to order food for delivery. Great place. Will definitely stay again!
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

Patricia 님, Tiene buena vista

별로예요: 객실의 편안함
Suficiente para una noche
La ubicación del hotel es buena, central a muchos pub y restaurantes. En cuanto a la habitación está era algo pequeña y no tenía puerta que la separara del baño y eso fue algo incómodo. En cuanto al desayuno muy pobre un té o café, algo de pan y un omelette pequeñito.
2019년 5월에 1박 숙박함
답변 제공: Sunny 님, 2019년 6월 1일
Dear customer, Thanks for your comments, we have different kind of rooms here and you can choose Deluxe Double with Balcony if needed, but the price a bit higher than standard room as you paid. Upon the room price, we offer free breakfast service is help customer eating finished and go back bedroom continue sleeping. If you're want more wonderful foods you can check menu and we can service order outside special for you but under your paid. Thanks for your coming.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very clean hotel with beautiful rooms. It is close to most parts of the city, and has markets and night life close by. When checking in, there was a man working that spoke no English, and didn’t understand that we made/paid for a reservation on Expedia. He kept asking us to “pay Now”, when we already paid online. The next day, a lady was working that spoke better English and was very accommodating.
2019년 4월에 2박 숙박함
답변 제공: Sunny 님, 2019년 5월 7일
Dear Customer, Thanks for you choose Richly Hotel, we will always service you and see you next time.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel management was awful and had an ominous atmosphere. They were strange, not friendly, and only spoke Chinese (we communicated via his phone translator). There was no breakfast despite this being included in the reservation. When we checked out, they asked us to pay for the room despite having already paid through Expedia. The employee was only wearing a towel and acted strange, like he was scared of the manager. Very weird.
2019년 4월에 1박 숙박함
답변 제공: Sunny 님, 2019년 5월 4일
Dear Customer, I'm so sorry hear the news, we would like to explain 2point, at the first the Hotel open 2years already and will be safety and comfortable always but new parter from Chinese people just join here, he cannot speak English have no choice use phone translator to communicate, we found out here old staff steal away one room rate from you which they only give one room cash to new boss but you show us invoice already pay two room, that's why the employee looks strange and already fire the employee. we already continue keep free breakfast now on and we can return $2/per room if no need eat breakfast afterwards. Thanks for your understanding. Have a good day.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice, relatively central place with great breakfast. It could have been a little clearer during the booking process, that our room has no window, but it was still a nice room and you don't spend much time there anyway :)
2019년 1월에 2박 숙박함

8/10 - 좋아요

Yves

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff! Good room and location was great 👍
2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Séjour 2 nuits HoChiMinh Ville
Hôtel classique, bien situé, confort acceptable et personnel accueillant
2018년 11월에 2박 숙박함
답변 제공: Richly Hotel 님, 2018년 11월 8일
Thank you very much. We hope we can welcome you again.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함
답변 제공: Tinakor 님, 2018년 11월 1일
Thank you very much We forward to welcoming you again. Kind regard

8/10 - 좋아요

Wan 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 4박 숙박함
답변 제공: Tinakor 님, 2018년 11월 1일
Thank you very much. We look forward to welcoming you again Kind regard

4/10 - 별로예요

Keith

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth of staying
No privacy for the room, Bad breakfast, No cleaning of room if you never ask for it, but the staffs is friendly
답변 제공: Tinakor, Front office Team 님, 2018년 5월 18일
Thank you for staying with us.

6/10 - 괜찮아요

Alexander

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Was fine
Check in was ok and quick. Room is fine..nice view i was on the 4th floor at the rear..tv was ok..bathroom is clouded glass so little weird..shower is fixed to the wall so can be a lttle awkward..prefer aone i can manipulate..bed soft enough and 4 lovely pillows...a nice hotel and an ok stay..
답변 제공: Tinakor, Front office Team 님, 2018년 5월 18일
Thank you for staying with us

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Loved it, central location, within walking distance of night market and riverside. Lovely staff, great value for money and delicious omelette!
답변 제공: Tinakor, Front office Team 님, 2018년 5월 18일
Thank you for staying with us

6/10 - 괜찮아요

Mat 님, Beranang

좋아요: 청결 상태, 직원 및 서비스
The location is good. Nearby to the pub and mini shop.
2018년 3월에 2박 숙박함

8/10 - 좋아요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay, good value
Overall a good experience and good value. The mattress was pretty poor, old and worn out. But aside from that the stay was very good.
2018년 2월에 3박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place in Phnom Penh
Nice and quiet even at night There is a disco/night club at the street but you don't notice it much Staff very friendly and helpful
2018년 1월에 2박 숙박함
답변 제공: Richly Hotel 님, 2018년 1월 25일
Thank you every much We look forward to welcoming you again.

8/10 - 좋아요

DOMINIQUE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
Bon accueil, chambre un peu petite. Très bon service: pb de fuite d'eau, changement de chambre et surclassement pour une chambre avec petit coin salon. Des bars en face de l'hôtel.. Près du Musée National.
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dave
Very nice clean and new hotel, very easy to recommend to others
2017년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Adequate ...
On arrival at 10.00 nighttime the 2 receptionists could not find my booking...gave me a room with no balcony..I said I booked a balcony...they wanted to know how much I paid..told them it was through a company but they insisted so I agreed to stay elsewhere as it was not their place to ask as I booked through hotels.com.told them to contact the company...eventually I got a room with the tiniest balcony..not the same as the pictured one... The rooms are nice,small but good..bed is soft and pillows good. Good tv and excellent channels... Can see into the bathroom which is a bit of putting its smoked type glass but plenty of hot water and toilet far enough away .. A small entrance with lots of greenery. The breakfast is awful ... 3 in one coffee sachets and bread for toaste.. Mellon,sweet corn ,, and green stuff.... It's not a breakfast,really it's not.. There is a lift... It's beside a club and has small bars in front of it.. The club it attached to a hotel which caters to the gay community .. The strangest thing about thus hotel is how the gates are closed around 12 at night and someone sleeps in front of the gates on the inside..you've got to waken him to get in and he struggles to get the gates open every time,,actually found this comical.. The 2 receptionists are sleeping...my key was left out on the counter so did nit need to wake them ..that's every night I was late getting in.. Strange we hotel but comfortable....
2017년 9월에 7박 숙박함

10/10 - 훌륭해요

Sofia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A la vuelta de una calle con bares muy copados!
2017년 9월에 1박 숙박함

6/10 - 괜찮아요

Tracey

좋아요: 청결 상태, 객실의 편안함
Average hotel for the price
It was the quickest check in ever! The room was nice the shower was nice and strong and the bed was comfy however, sockets were not screwed in and marks on walls. We stayed a few nights and never did house keeping arrive or bottles of water brought to the room! Breakfast was ok very little to offer eggs and toast really. It was quite awkward also as breakfast was served at reception where the tables were lined up.
2017년 6월에 3박 숙박함

6/10 - 괜찮아요

Geoffrey

별로예요: 청결 상태
I stayed here for 3 days. Comfortable bed and a very good selection of TV channels. Breakfast was quite poor. Water didn't drain properly in the shower. Had a misunderstanding with the staff regarding cleaning the room but the manager was very apologetic. Good location with many pubs and restaurants nearby. Quiet location.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Neues Hotel, leider sehr dreckig
Es handelt sich um ein neu erbautes Hotel, leider ist es sehr dreckig. Die Zimmer werden zwischen den Gästen nicht geputzt (Bad dreckig, Wasser in der Dusche läuft nicht ab) lediglich die Bettwäsche wurde gewechselt. Ohne ein Wort der Erklärung oder Entschuldigung wurden wir in einem anderen Zimmer unterbrach als gebucht. Anstelle eines großen Zimmers mit Kingsize Bett und Balkon, gab es ein kleines Zimmer mit kleinem Doppelbett und mit Milchglasscheiben auf den Flur. Nach einer Nacht durften wir umziehen, größeres Zimmer, Fenster mit Blick auf die Stadt, aber weder Balkon noch Kingsize Bett. Nach ewigen Diskussionen, wurde uns zumindest für die erste Nacht die Preisdifferenz zurückerstattet. Es sollte noch erwähnt werden, dass die Tür zum Bad lediglich eine Milchglasschiebetür ist und nicht bis zur Decke reicht. Privatsphäre ist wenig gegeben. Das Frühstück ist sehr schlecht. Pfannkuchen und Spiegeleier kommen kalt an den Tisch. Lage ist gut. Viele Restaurants in der Nähe.