Find Family Hotels in Phoenix, AZ

"Beautiful place"

"Great breakfast buffet"

"The water park is a nice feature, but closes at 6 we didn’t realize until our last night that there are other smaller pools throughout the property that stay open later. It’s an older property and doesn’t feel luxe, but the beds were fine and the onsite restaurant/bar was great for quick, casual dining."

"Always a lovely time at the valley ho! our second stay in a tower room and was beautiful, clean and peaceful. The jumbo tub is a nice bonus."

"It is a must stay whenever I’m in town. "

"I didn't like how the staff told me that they would not accept my ID. As soon I checked in Knowing i'm not from Arizona and me being above the age 25+ to come find out during my last DAY that my id was valid and since im not from Arizona my ID still qualified for me to drink and go to Casino. So most of days I didn't even chill at the resort I spent my money on different resort spots and food spots and connected with natives and told me that they cant do that."

"Overall, the stay had some positives, but a few things would make me think twice about coming back. When we first got to our room, the shower wasn’t working, but the staff handled it quickly. They moved us to another room nearby, which was really convenient since we didn’t have to drag all our stuff across the hotel. The rooms seemed recently upgraded. The bed was really comfortable, the pillows were soft, and it was nice having both a fridge and microwave. Breakfast was okay—nothing amazing, but good enough for a quick bite. There are also several fast food spots within walking distance, including a McDonald’s, which was convenient. The main downside was the surrounding area. It wasn’t the cleanest, and there were quite a few homeless individuals around, some appearing to be using drugs, which made it feel a bit sketchy at times. That said, the hotel does have security on-site, and after 9pm you need a room key to enter, which helped. It worked well for us since we were there for spring training and just needed a place to sleep. If you’re not planning to spend much time at the hotel, it gets the job done—but the area is something to keep in mind."

"This was less than mediocre, it felt dirty (walls and carpet were stained and cracked). The kind of place I felt like I should wear my shoes indoor and flip flops in the bathroom. There’s no housekeeping unless you ask, however when I asked for a new garbage bag the housekeeper just smiled and said “no”. The garbages where the breakfast was were constantly over flowing. They advertised “free airport shuttle” however what they meant was “we may or may not answer to order you an uber”. In our case no one answered when we called so we just paid for our own uber, when we got to the hotel all they said was “oh that’s weird”. No offer for reimbursement, no apologies. The pool is not heated, even in 40 degree weather it was too cold to truly enjoy. Also not in the sun for the entire day so go in the morning/afternoon if you want to be in the sun. The breakfast was typical (fake eggs, possibly bacon or sausage) the waffles/waffle station was delicious though! I will probably not stay here again."

"The front desk staff was wonderful. There was an issue with facility service trying to work on our room’s lock system at night without telling us. After the situation was addressed, the managerial staff communicated what changes they would make moving forward. I felt listened to and I do believe they aim to satisfy their patrons. "