해변에 위치, 비치 바

노보텔 푸꾸옥 리조트 여행 후기

4.5 out of 5
노보텔 푸꾸옥 리조트
Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 582개 이용 후기 중 320개" "
평점 8 - 좋아요. 582개 이용 후기 중 173개" "
평점 6 - 괜찮아요. 582개 이용 후기 중 62개" "
평점 4 - 별로예요. 582개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 582개 이용 후기 중 15개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Myeonggu

2024년 4월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 5월 16일
Xin chao Myeonggu,Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

Jiye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 13일
Xin chao JiyeWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

8/10 - 좋아요

jaehong

2024년 2월에 3박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 3월 22일
Xin chao Jaehong,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

JOO YEOUL

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
야시장 가깝고 내부 시설 편리하게 되어 있습니다.
2024년 1월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 1월 31일
Xin chao Joo Yeoul,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management

8/10 - 좋아요

YUJIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 소나시 야시장 바로 앞 주위 먹거리 발마사지 있어서 좋아요. 룸도 청결하고 수질도 그만하면 양호하고 만족합니다.
2023년 12월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 20일
Xin chao YUJIN We look forward to your words of praise. We are happy to pass on your positive appreciation to Son and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service.We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

SEUNGHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 20일
Xin chao SEUNGHEEWe look forward to your words of praise. We are happy to pass on your positive appreciation to Son and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service.We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management

8/10 - 좋아요

KYUKMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 9일
Xin chao KYUKMINWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

8/10 - 좋아요

sangpill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 9박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 6일
Xin chao sangpillWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 6일
Dear Valued GuestWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

8/10 - 좋아요

MIN JONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족스러웠던 스테이
전반적으로 만족스러웠으나 방갈로쪽의 경우 요청이 처리되는데 (청소, 수건보충, 화장지 보충 등등) 상당한 시간이 소요됨. 전반적으로 인력부족이 아닌가 의심이 들었음. 그래도 좋았던 시간!
2023년 12월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 1월 6일
Xin chao MIN JongWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

10/10 - 훌륭해요

taekhwan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 12월 27일
Xin chao Taekhwan,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

Junghwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
푸꾸옥에서 가장 좋은 가성비 호텔
가성비 정말 좋은 숙소입니다. 조식도 매일 맛있습니다. 풀도 크고 좋아요.
2023년 12월에 4박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 12월 27일
Xin chao Junghwan,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management

8/10 - 좋아요

hyerim

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 12월 27일
Xin chao Hyerim,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

bora

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 12월 17일
Xin chao Bora,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management

6/10 - 괜찮아요

Hyesu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
대체적으로 깨끗하고 편리했으나 너무 방음이 안되요. 앞뒤 양옆 다 시끄럽습니다.. 물트는 소리까지 다 들려요.
2023년 11월에 2박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 12월 1일
Xin chao Hyesu,We are very sorry to hear that your experience was not good during your stay. Please do accept our sincere apologies for the inconvenience you encountered during your stay.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

Nakju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 12월 1일
Xin chao Nakju,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

DOHOON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
좋았던 휴가였습니다. 정말 만족스러웠습니다. 다음번에 또 이용할께요.
2023년 11월에 3박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 11월 26일
Xin chao Dohoon,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management

10/10 - 훌륭해요

Juhui

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 10월 29일
Xin chao Juhui,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

kiok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 9월 6일
Xin chào !Thank you very much for taking the time to share your experience at Novotel Phu Quoc ResortYour satisfaction is the best reward for our team who work every day to provide impeccable service.In addition, we are very sorry that the beach is not clear and there is a lot of garbage due to the bad weather during this period. We have been implementing and participating in environmental protection programs through social activities. We hope we can contribute to the improvement of a greener, cleaner and more beautiful environment.We hope to see you again.Have a good day!Best regardsCuong Ton (Mr.)Front Office ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

KIBONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 8월 20일
Xin chao KIBONG,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

8/10 - 좋아요

Hongju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 8월 17일
Xin chao Hongju,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

2/10 - 너무 별로예요

Yeonsoo

2023년 8월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 8월 8일
Xin chao Yeonsoo Joo,Thank you for your feedback.Please accept our apologies if there is any inconvenience you have encountered.We always listen and value the feedback of our customers to improve our services. Please contact us directly for assistance.We hope to welcome you to Novotel Phu Quoc Resort in the near future.Best regards,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Min Hye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 7월 28일
Xin chao Min Hye,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

8/10 - 좋아요

bokyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 7월 26일
Xin chao bokyungWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cuong Ton (Mr.)Front Office ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Siwoo

2023년 6월에 5박 숙박함
답변 제공: Assistant Front Office Manager 님, 2023년 7월 3일
Xin chào Siwoo,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

6/10 - 괜찮아요

JEE HYE

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
가성비 좋다고 하였으나 방갈로타입 객실은 가격도 비쌌고, 화장실 수압이 낮아 수리를 해야 했으며. 개인풀에 연결된 야외 샤워시설은 너무 더러워 사용불가였음. 직원들은 매우 친절하고 유능하였으며, 시설노후가 아쉬웠음. 아침마다 직원이 개인풀 뜰채로 청소해주는것이 관리가 잘 되고 있다고 생각되었음. 조식뷔페 관리잘되고 직원들이 수시로 청결상태,리필 체크하는것 같았음. 공항 무료셔틀이 있어서 1박을 하게 되었음. 이점은 매우 유용함.
2023년 4월에 1박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 4월 29일
Xin Chao Jee Hye,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

HEE YONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가든이 너무 멋져서 매우 마음에 들었어요..또 가고 싶네요..
2023년 4월에 3박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 4월 18일
Xin Chao Hee Yong,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

???

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
저렴하고 깔끔함
2023년 4월에 1박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 4월 14일
Xin chao,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

daeyun

2023년 4월에 4박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 5월 3일
Xin chao,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

HYEJIN

2023년 3월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 4월 19일
Xin chao Hyejin,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

DongHwan

2023년 2월에 3박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 18일
Xin chao Dong Hwan,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

hana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
푸꾸옥에서 노보텔이 가장 좋았음 수영장도 넓었고 가까운곳 방갈로를 해주셔서 좋았음
2023년 2월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 15일
Xin Chao Hana,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Hyunwoo

2023년 1월에 3박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 11일
Xin Chao Hyunwoo,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We are looking forward to seeing you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Seoungho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절,께끗하고 넓고 좋아요
친절하고 께끗하고 경치도 좋았어요.. 특히 석양이 너무 멋저요...다음에 또 갈꺼예요..
2023년 2월에 1박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 8일
Xin Chao Seoungho,Thank you and we look forward to your words of praise, we are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

jeongmin

2023년 1월에 3박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 4일
Xin Chao Jeongmin,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort.Looking forward to welcoming you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

minseok

2023년 1월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 3일
Xin chao Minseok,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

JA young

2023년 1월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 1일
Xin chao Ja Young,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Jin hee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 1일
Xin Chao Jin Hee,Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Jin hee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 1일
Xin Chao Jin Hee,Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Younho

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안히 쉬다 갑니다
위치,컨디션 모두 만족한곳입니다
2023년 1월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 1일
Xin Chao Younho,We are delighted to learn that you had a joyful experience with us. Thank you for the great feedback. We do hope to see you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

2/10 - 너무 별로예요

HOKYEONG

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 2월 1일
Xin chao Hokyeong,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

6/10 - 괜찮아요

SUNGJAE

2023년 1월에 1박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 1월 25일
Xin Chao Sungjae,Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

JONG IN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 1월 23일
Xin Chao Jong In,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soonSincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

HYEYOUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 4박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 1월 15일
Xin chao Hyeyoun,Thank you for your appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아래층의 소음
3박 4일 동안 편안한 분위기에서 휴식할 수 있었습니다. 단 마지막 날 아래 층(러시안?)에서 너무 늦게 까지 떠들어서 힘들었습니다!
2023년 1월에 3박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2023년 1월 15일
Xin Chao,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

Ilkeun

2022년 12월에 3박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2022년 12월 31일
Xin chao Ilkeun,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

8/10 - 좋아요

yunhyung

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
숙소 내 조경과 수영장, 리조트가 잘 어울려져 좋았습니다.
2022년 12월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2022년 12월 25일
Xin chao Yunhyung,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

IMSUK

2022년 11월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2022년 11월 15일
Xin Chao,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort.Looking forward to welcoming you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

8/10 - 좋아요

SUNGWOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2022년 10월 4일
Xin Chao Sungwoon,Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

10/10 - 훌륭해요

KO

2022년 9월에 2박 숙박함
답변 제공: GUEST EXPERICENCE MANAGER 님, 2022년 10월 4일
Xin Chao KO,Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort