비치 바

빈펄 리조트 & 스파 푸꾸옥 여행 후기

5 out of 5
빈펄 리조트 & 스파 푸꾸옥
Bai Dai, Gach Dau, Phu Quoc, Kien Giang

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 595개 이용 후기 중 310개" "
평점 8 - 좋아요. 595개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 595개 이용 후기 중 58개" "
평점 4 - 별로예요. 595개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 595개 이용 후기 중 16개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

HyangRan

2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 21일
Dear HyangRan,Greeting from Vinpearl Resort & Spa Phu Quoc!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Spa Phu Quoc, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Spa Phu Quoc. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,Hotel Management

10/10 - 훌륭해요

HYEJI

2024년 4월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 4월 28일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr/Ms Hỵei,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management,

10/10 - 훌륭해요

Soyoon

2024년 2월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2024년 2월 26일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Soyoon,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 - 훌륭해요

Korea co.. Ltd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 2월 20일
Dear Valued Guest,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스럽습니다. 한가지 체크인할 때 안내서를 한글로도 준비했다가 주면 좋겠네요. 안내서를 카운터에서 장시간 설명해주는데 오히려 불편했고 심지어 부부싸움카지 했어요. 장시간 설명듣고 기다리다 짜증이 났던거 같아요
2024년 2월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 2월 14일
Dear valued Guest,Thank you for your recent correspondence regarding to Vinpearl Resort And Spa Phu Quoc. We appreciate you taking the time to make us aware of your experience during your recent stay.We are really grateful of your comment that we can improve our service better in future. Nevertheless, please accept our apology for the problems you experienced during your stay. We would do our best and improve our services and we wish we would have another chance to make your holiday more memorable.We look forward to welcoming you back.With warm regards,Hotel Management Board

10/10 - 훌륭해요

kyung min

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아버지 칠순여행 기념 3가족 여행 다녀왔는데, 가족 모두 대만족이었습니다. 빌라 앞 수영장이 너무 좋았구요~ 수영장이랑 해변이랑 왔다갔다하면서 물놀이 원 없이 했어요.
2024년 2월에 2박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2024년 2월 15일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr/ Ms. Kyung Min,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

8/10 - 좋아요

jooyoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
숙소는 넓고 청소도 깨끗하게 잘 해주셨습니다. 아쉬운 점은 생각보다 시설들이 노후됐는데 보수는 크게 신경을 안 쓰시는거 같아서 아쉽네요
2024년 2월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2024년 2월 13일
Dear Jooyoung,Thank you for taking the time to provide feedback regarding the facilities. We appreciate your input and would like to address your concerns.We understand that maintaining high-quality facilities is crucial to ensuring a pleasant stay for our guests. We have already initiated a comprehensive review of our facilities to identify areas that require immediate attention. Our management team is actively working on a renovation plan to address any shortcomings and ensure that our pool and beach meets the highest standards of comfort and convenience.We value your feedback as it helps us identify areas for improvement. Your satisfaction is our top priority, and we are dedicated to providing you with an exceptional experience during your next visit.With warm regards,Hotel Management Board,

6/10 - 괜찮아요

실제 이용하신 고객

2024년 2월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2024년 2월 12일
Dear Mr. Lim Sang Hoon,We are sorry to hear that your stay at our establishment did not meet your expectations. Please help us to share more details about your recent stay and this helps us constantly improve our guest experiences by knowing what we are doing right and what we can work on. We appreciate the time taken to send us this helpful response.Looking forward to having you back with us. With warm regards,Hotel management board,

10/10 - 훌륭해요

jusuk

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good!!!!
2024년 2월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2024년 2월 9일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Jusuk,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 - 훌륭해요

karam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
밥은 맛있는데 냉장고가 너무 안시원해요
2024년 1월에 2박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 2월 3일
Dear Karam,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board,

8/10 - 좋아요

Hoam

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
집안에 도마뱀이 나오는 자연 친화적인 숙소입니다. ^^
2024년 1월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 1월 23일
Dear Hoam,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 - 훌륭해요

Minkyu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 1월 23일
Dear Minkyu,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 - 훌륭해요

Hokeun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리조트 사용후기
직윈들 친절하고 편이시설과 바닷가 가까워서 가족여행에 좋습니다. 다만 식당이나 마트등 편의시설은 아직 들어오질 않아서 다운타운 촉으로 택시 타고 다녀야합니다 빌라 빌리니 프라이빗 수영장 있어서 좋아요
2024년 1월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2024년 1월 16일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Hokeun,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi HiepFront Office Duty Manager

10/10 - 훌륭해요

hyeryong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원 모두가 너무 친절하였습니다~ 청결상태도 깨끗했습니다. 다음 해외여행도 빈펄리조트에서 하고 싶습니다
2024년 1월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 1월 11일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Hyeryong,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 - 좋아요

seunghoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 1월 11일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Seunghoon,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 - 훌륭해요

SUN A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고!빈펄리조트 앤 스파 푸꾸옥
빈펄리조트앤스파푸꾸옥 정말 촤고였어요 불편함이 하나도없네요 영어를 좀 못하시는게 흠이지만 다 통합니다 조식도 맛있구요!!
2024년 1월에 2박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2024년 1월 11일
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Suna,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 - 좋아요

hyun il

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2023년 12월 21일
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 - 훌륭해요

HYUNBUM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 12월 13일
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

8/10 - 좋아요

MMINKYUNG

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 12월 13일
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 - 훌륭해요

Hyesu

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
깨끗하고 넓고 교통까지 편리했어요. 직원들도 어딜 가나 인사해주고 좋았음!
2023년 11월에 2박 숙박함
답변 제공: From Vinpearl resort & spa Phu Quoc 님, 2023년 11월 28일
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 - 훌륭해요

Hae Do

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: From Vinpearl resort & spa Phu Quoc 님, 2023년 11월 16일
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,

10/10 - 훌륭해요

Hyung Seok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: From Vinpearl resort & spa Phu Quoc 님, 2023년 11월 15일
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

8/10 - 좋아요

Dongwon

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
시설은 낡았지만 ...
시설 노후화, 시설 관리가 조금 안되는 것 같음. 고쳐 달라고 하면 잘 고쳐주긴 합니다. 그래서 고쳐서 객실 시설 이슈를 수리하면서 사용할 각오가 필요합니다.
2023년 9월에 4박 숙박함
답변 제공: Dongwon 님, 2023년 9월 22일
Dear Value guest, Thank you for your recent correspondence regarding Vinpearl Resort And Spa Phu Quoc. We appreciate you taking the time to make us aware of your experience during your recent stay.We are really grateful of your comment that we can improve our service better in future. Nevertheless, we really sorry with some problem happen to you during your stay. We wish we can have another chance to make your stay more wonderfulWe look forward to welcoming you back..Thank you and Best Regard,Nguyen Thi Ngoc TranGuest Experience Manager

10/10 - 훌륭해요

Kapsun

2023년 9월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 10월 4일
Xin Chao and Thank you for the lovely feedback on your experience.It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Vinpearl Resort And Spa with us. We are truly glad to learn that you have enjoyed our service and facilities, delicious meals at Vinpearl Resort And Spa Phu Quoc. Your kind words will be a great encouragement for the entire team. As we always strive to deliver the best service possible.Thank you for sharing your experience and we look forward to welcoming you back in the not so distant future.Best Reagard, Vinpearl Resort And Spa Phu Quoc

2/10 - 너무 별로예요

SUNG HO

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
최악에 호텔이에요 직원들도 불친절하고 룸 컨디션 최악이에요 뜨거운 물도 나오지 않고 에어컨 자주 공장나고 조식 최악^^
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 8월 2일
Dear valued guest, Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl. Best RegardsVinpearl Resort and Spa Phu Quoc team

8/10 - 좋아요

Junseok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
빈펄의 발전을 위해
빈펄 리조트는 아주 좋은 만족도를 주었습니다 숙박기간 호텔내에서 편안한 시간이었습니다. 다만 빈펄월드내의 입점상가의 바가지... 쌀국수 하나를 150,000vd을 받는 등 과자하나에 100,000vb 등 너무 가격이 높고 하다보니 빈펄 호텔인근에 저렴한 가족 식당을 찾을수 없었습니다. 빈펄 리조트만을 보면 무척 좋은 환경이지만 인근 상점 방문은 불편하고 불쾌합니다. 빈펄이 계속 발전하려면 주변의 환경도 개선이 필요합니다. 빈펄 리조트는 다시 오고 싶은 리조트 입니다.
2023년 7월에 2박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 7월 14일
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 - 훌륭해요

JUNTAE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 6월 28일
Dear Valued Guest,Thank you for your recent stay with us and for taking the time to share valuable comments on your experience.We were very happy to learn that you had an enjoyable business trip and our service was up to your expectation, which is a great encouragement for our team to continually improve our Service and launch New Products.Should your schedule bring you back to the Central Coast of Vietnam, Vinpearl Resort and Spa Phu Quoc team sincerely looks forward to another opportunity to welcome you back to our hotel and we will ensure to create a better pamper experience for your business trip or holiday.Warmest regards,Vinpearl Resort and Spa Phu Quoc Team

10/10 - 훌륭해요

Soomin

2023년 5월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 6월 11일
Xin chào Quý khách,Cảm ơn Quý khách đã lựa chọn Vinpearl Resort & Spa Phú Quốc là điểm đến cho kỳ nghỉ vừa qua tại Đảo Ngọc. Chúng tôi rất vui vì đã mang đến những trải nghiệm thú vị cho Quý khách. Rất cám ơn Qúy khách đã dành những lời khen ngợi tới dịch vụ và đội ngũ nhân viên của khách sạn. Những lời khen và đóng góp của Qúy khách sẽ là động lực cho chúng tôi cố gắng phấn đấu hơn nữa để mang đến cho Quý khách những trải nghiệm thoải mái và ấn tượng nhất. Hy vọng sẽ được phục vụ Quý khách trong tương lai không xa. Cảm ơn quý khách đã ghé thăm hòn đảo với cảnh hoàng hôn tuyệt đẹp nhất.Đội ngũ Vinpearl Resort and Spa Phú Quốc.

10/10 - 훌륭해요

SEDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 5월 22일
Dear Value guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely,Vinpearl Resort and Spa Phu Quoc team.

8/10 - 좋아요

YANGKOO

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
해변과 키타시설 이용 편리하였음
2023년 3월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2023년 3월 29일
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 - 훌륭해요

Gabin

2023년 3월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 3월 25일
Dear Value guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely,Vinpearl Resort and Spa Phu Quoc team.

10/10 - 훌륭해요

CHANGWAN

2023년 3월에 1박 숙박함
답변 제공: Vinpearl Resort and Spa Phu Quoc Team. 님, 2023년 3월 20일
Dear valued guest Chang Wan,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

4/10 - 별로예요

yongmin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
녹물에 샤워 물 온도 조절이 안되서 애들은 물이 뜨겁다고 날리고, 콘센트 고장에 변기물은 안내려가고. 침구류에서는 이상한 냄새. 저와 아이기 갔다와서 피부과를... 비치와 수영장 및 시설은 좋은데 관리면에서는 0점입니다. 하지만 직원들은 매우 친절합니다.
2023년 3월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 3월 14일
Dear Yongmin, Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl. Best RegardsVinpearl Resort and Spa Phu Quoc team

10/10 - 훌륭해요

CHANGHEE

2023년 2월에 2박 숙박함
답변 제공: Nguyễn Hữu Nam 님, 2023년 3월 12일
Dear valued guest Chang Hee,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 - 훌륭해요

JAE HUN

2023년 1월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 2월 11일
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮습니다!
숙박기간내내 변기청소는 한번도 안해준거 같긴 했어요 ㅎㅎ첫날 변기에 버린 짜빠게티 흔적을 숙박기간 내내 봤습니다 ㅎㅎ그외에는 그냥저냥 괜찮았습니다. 리조트 자체는 좀 낡았으나 큰불만없이 잘 지내다가 왔습니다.
2023년 1월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 1월 26일
Dear valued guest,Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl.Best RegardsVinpearl Resort and Spa Phu Quoc team

10/10 - 훌륭해요

JI RYANG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 1월 21일
Dear valued guest, Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl. Best RegardsVinpearl Resort and Spa Phu Quoc team

10/10 - 훌륭해요

IENSU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vinpearl Resort & Spa Phu Quoc은 푸꾸옥에서 가장 좋은 호텔 중 하나입니다. 우리는이 호텔에서 두 번 쉬었고 호텔 서비스가 정말 마음에 들었습니다. 호텔 직원은 도움이되었고 호텔 음식은 훌륭했습니다. 호텔 근처에는 해변과 해변, 대형 수영장, 저녁 레스토랑이 있습니다. 모든 것이 매우 훌륭하며 이 호텔과 베트남의 푸꾸옥 섬을 방문하고 싶습니다. 우리는 이 특정 섬과 이 호텔을 방문할 기회와 선택권이 있는 모든 사람에게 당신이 후회하지 않을 것을 제안합니다...
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 1월 18일
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

8/10 - 좋아요

sung shin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
냉장고, 헤어 드라이어는
2022년 12월에 4박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 1월 7일
Dear valued guest, Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl. Best RegardsVinpearl Resort and Spa Phu Quoc team

10/10 - 훌륭해요

MEE HWA

2022년 12월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 1월 7일
Dear valued guest, Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl. Best RegardsVinpearl Resort and Spa Phu Quoc team

8/10 - 좋아요

YOUNGHOON

2022년 12월에 2박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2023년 1월 7일
Dear valued guest, Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl. Best RegardsVinpearl Resort and Spa Phu Quoc team

10/10 - 훌륭해요

sehoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Vinpearl Resort and Spa Phú Quốc 님, 2022년 12월 31일
Dear Value guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely,Vinpearl Resort and Spa Phu Quoc team

10/10 - 훌륭해요

EUNKYEONG

2022년 8월에 4박 숙박함
답변 제공: FO 님, 2022년 8월 21일
Dear Value Guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely,Vinpearl Resort and Spa Phu Quoc team.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The shower didnt drain, the dryer didnt work. A janitor came and fixed it but already was quite disappointed. The overall impression of the breakfast buffet was not really positive. Food was not refilled right away and the stations were not very clean.
2022년 7월에 1박 숙박함
답변 제공: FO 님, 2022년 8월 3일
Dear valued guest, Thank you for choosing Vinpearl Resort and Spa Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Vinpearl. Best Regards Vinpearl Resort and Spa Phu Quoc team

8/10 - 좋아요

eunjoo

2022년 7월에 1박 숙박함
답변 제공: FO 님, 2022년 7월 31일
Dear Value guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely, Vinpearl Resort and Spa Phu Quoc team.

4/10 - 별로예요

CHANGBAE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
직원들 일처리가 너무늦어요 ㅠ
2022년 6월에 3박 숙박함
답변 제공: FO 님, 2022년 7월 17일
Dear Valued guest, Frist, we are really appreciating with choosing Vinpearl Resort and Spa Phu Quoc for your stay. Thank you for taking the time to share your recent experience while staying at Vinpearl. I will definitely share your feedback to the entire team to motivate them on keeping up the good work. With regards your comment, please rest assumed that this will address to Department Head personally. We are looking forward to welcome you back soon. Best regards, Vinpearl Resort and Spa Management

8/10 - 좋아요

Heekyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: FO 님, 2022년 7월 17일
Dear Value Guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely, Vinpearl Resort and Spa Phu Quoc team.

10/10 - 훌륭해요

KANG HYUN

2022년 4월에 4박 숙박함
답변 제공: FO 님, 2022년 7월 17일
Dear Value Guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely, Vinpearl Resort and Spa Phu Quoc team.

10/10 - 훌륭해요

soeun

2022년 6월에 2박 숙박함
답변 제공: FO 님, 2022년 7월 17일
Dear Value Guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely, Vinpearl Resort and Spa Phu Quoc team.

10/10 - 훌륭해요

Byeong seok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년푸쿡여행
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