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릴라와디 부티크 호텔 여행 후기

3 out of 5
릴라와디 부티크 호텔
SIRIRAJ RD., PATONG BEACH, 1/1, Patong, Phuket (province)

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 17개 이용 후기 중 4개" "
평점 8 - 좋아요. 17개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 4개" "
평점 4 - 별로예요. 17개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 2개" "

8.2/10

청결 상태

6.8/10

직원 및 서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Avoid this hotel
Very rude manager, a lot of noice from neighbours in the hotels and neighbours of the hotel.
2017년 12월에 7박 숙박함
답변 제공: gm 님, 2018년 2월 14일
Hi Dear, I regret that you had a bad experience in our hotel but many times when our clients do not respect the rules and nor the normal laws of coexistence with other guests, (families with children and old people), you have to call them attention and that of course not It's nice for nobody, thanks, regards

10/10 - 훌륭해요

Fakrul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함
답변 제공: gm 님, 2018년 2월 14일
Hi Dear Farul, thanks for visit our house!! best regards

2/10 - 너무 별로예요

joe 님, sydney

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overpriced, outdated hotel
Very expensive, outdated rooms with 90s box tv (unlike pictures), noisy old wall aircon, no lifts to rooms,,, My girlfriend checked in 2 days after me and was told by the manager, I had to pay 800bht joiners fee for every night she stayed, despite having paid for a room for 2 people!!!!!!!! Staff did not speak English. So any problems and you are on your own. Didnt sleep for a whole night on my first day because of fighting next door room. Called reception 3 times only to find the next morning they had no clue what i was saying. This made me feel unsafe
2017년 12월에 11박 숙박함
답변 제공: gm 님, 2018년 1월 16일
Dear Joe, X, we are very sorry that you had a bad experience at our hotel and I want you to know that we can not choose the clients, just as we have not chosen you. Everyone is welcome but sometimes the behavior of some when they drink changes noticeably, as also your behavior has changed at the time of writing this review and although you have spoken to me, I have apologized for the behavior that other clients might have had, (As you may have noticed, nobody could answer your call to reception because they were busy trying to see who was making noise since only you have heard it and there were 8 rooms occupied but no one claimed). With regard to what you say that the staff does not speak languages, although you will have noticed that we speak German, English, Spanish, Italian, Portuguese and Thai, although I must admit that some natives, have not had the possibility of having a training like You have surely had you growing up in a developed country and with parents who could have given you that possibility. Regarding the manager asking you for that money that you say is not real and you know you are not telling the truth. Normally when a client makes a reservation for two people, they both register or say that their partner will arrive a few days later and give their name, which was not your case. We have not seen during your stay that you were unhappy with anything since we have spoken daily in the same mother language and dedicate your time to discredit our hotel, with which I do not agree, which is why I have dedicated this time to answer you for not create confusion for other clients who have not had your same experience. Anyway, you are welcome back to our hotel and thailand and if you would like to discuss something about this, you have my business card and you can communicate directly with me, thanks, best regards

8/10 - 좋아요

Kaldip 님, Canada

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location great 10 min walk to beach.
We liked the big room nice view of the street from our room. Lots of restaurants and shops across the road. Little noisy because of traffic but didn't bother us. Had a nice pool we didn't get time to enjoy as we only had a short stay. Hotel on a high area and then more steps at front door our taxi driver just dropped us off at corner of street and we had hard time dragging our luggage up But we didn't know that we could have had help from the staff as they were very willing. On check out they helped with luggage. Good breakfast for extra 200 per person
2017년 12월에 2박 숙박함
답변 제공: gustavo gm 님, 2018년 1월 8일
Hi Dear Mr./Ms.Kaldip, we have enjoy to have you and your family in our hotel!!, thanks and we hope to see you soon!!...thanks best regards, GM

4/10 - 별로예요

soso Paris 님, Paris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Besoin d'un bon rafraîchissement!
Hôtel bien situé à patong par contre il faut de bons bras pour monter vos valises.. le personnel ne se pressera pas pour vous aider.. le personnel de ménage très souriant.. à l'accueil c'est une autre histoire.. belle piscine.. au calme.. mais y'a mieux.. petit déjeuner fruits pas frais.. peu de choix.. café bouillie rebouillie degeulasse.. quand à la pression dans la douche c'est inexistant! Literie très ferme.. salle de bain à rafraîchir

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
De i receptionen försökte först blåsa oss då de sa att vi inte bokat för att få dubbel betalning men det löste sig sen...

8/10 - 좋아요

Enzo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

OLIVER 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Dated but big and clean rooms
Quiet Location, rooms dated, decent wifi, intermittent power failures during stay. Will consider this property again for next visit.

8/10 - 좋아요

Frederic 님, France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel confortable et correct pour le prix

8/10 - 좋아요

miyabi 님, 東京

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
パトンビーチやマーケット近し
ホテルはきちんと清掃されており非常に快適です。プールもあり!浴槽も付いておりお湯も勢い良く出てくれた。割引時には是非また利用したい。
답변 제공: Maged 님, 2016년 7월 13일
Dear Values Guest Thank you so much for your review, hoping to be able to serve you better in your next visit. Leelawadee Boutique Management

10/10 - 훌륭해요

Nora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would recommend this hotel it is centrally located to markets and bangla road if your into the night life. Staff have exceptional customer service. Only downfall is their beds are really hard and uncomfortable I would suggest they look at upgrading the quality of their mattresses especially for those that travel from afar.

10/10 - 훌륭해요

Yuki 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Hotel Staff were kind and room was clean. Internet connection was much better than other hotel where friends of mine stayed.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel but very unfriendly staff
A nicely located hotel with decent facilities but hotel staff lacks basic hospitality etiquettes
Dear Sir/Madam Thank you for your feedback. Now We have improved our service as comment. Best Regards Management Team

6/10 - 괜찮아요

Arvind 님, Hyderabad, Andhra Pradesh, India

좋아요: 청결 상태
Average hotel, not recommended
Dreadful breakfast, especially since are vegetarians and the hotel staff does not understand English. Also the location isn't good as well. You will have to rent a bike \ hire cab. Overall would not recommend to anyone especially someone travelling with a family.
Thank you for your comment Now we have improved our staff skill language problem. Management Team.