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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free breakfast, near Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Microwave, coffee/tea maker
Reception
Free daily full breakfast
Exterior
Surestay Plus By Best Western Pigeon Forge offers a refreshed retreat amid scenic surroundings. Guests enjoy amenities like laundry facilities, public WiFi, a 24-hour business center, and a vending machine. Attentive staff assist with access to the nearby LeConte Center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is ₩87,665
₩98,404 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Downtown Pigeon Forge, a neighborhood in Pigeon Forge, is home to Surestay Plus By Best Western Pigeon Forge. Wilderness at the Smokies and Ober Gatlinburg Ski Resort and Amusement Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and Douglas Lake. Titanic Museum and Dollywood are not to be missed.
Visit our Pigeon Forge travel guideOpens in a new window
Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km
  • Titanic Museum - 5 min drive - 4.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Reagan's House of Pancakes - ‬16 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel remodeled in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities like free full breakfast and a 24-hour business center. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on Nov 2, 2025 start from ₩87,665, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Pigeon Forge Factory Outlet Mall and LeConte Center at Pigeon Forge. Titanic Museum and Dollywood are also within 3 mi (5 km).

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Reviews

Surestay Plus By Best Western Pigeon Forge Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1052 reviews
Rating 8 - Good. 264 out of 1052 reviews
Rating 6 - Okay. 131 out of 1052 reviews
Rating 4 - Poor. 51 out of 1052 reviews
Rating 2 - Terrible. 61 out of 1052 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was friendly
Stayed 3 nights in Oct 2025

6/10 Okay

Debbie

The breakfast was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, staff was friendly and curtious, beds were comfortable and breakfast was abundant and hot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place that allows pets and area to walk. The staff is nice and the breakfast in the morning is an additional plus, considering what all the hotels in the area are charging. I'd stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Darlene Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean & the staff were very helpful when we had to change rooms due to the previous room we had someone smoked in it.. overall nice stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay for the short time we wer there. Conveniently located to everything. Comfortsble beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean. The bed was excellant and the breakfast was good. I was traveling with my dog and the area to potty the dog felt a little bit unsafe.
Stayed 1 night in Oct 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly! Breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and updated. Great breakfast!!!!
Stayed 2 nights in Oct 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent the room was magnificent the staff was wonderful.
Stayed 2 nights in Sep 2025

8/10 Good

Benjamin

Close to the strip and easy access to atractions
Stayed 2 nights in Sep 2025

8/10 Good

Matthew S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but very noisy. You could hear everything through the walls.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious.The door into room was hard to open and shut. Nice breakfast area,; variety of things to eat and drink.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed was comfortable, and it had everything we needed. The shower was large, and we had plenty of hot water. The room had a coffee maker, fridge and microwave. I would stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place
Stayed 1 night in Sep 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities
nothing fancy but we will be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable beds, happy to see bedbug encasing on mattress for extra protection.
Stayed 1 night in Sep 2025

6/10 Okay

Akshay

Liked: Cleanliness, property conditions & facilities
The hotel has positive and negative points Positive: The location is great. Views from the room is awesome. Super clean Negative: Kitchen is there but no utensils When asked they provided
Stayed 2 nights in Oct 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked just about everything!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenia

Liked: Cleanliness, property conditions & facilities
Was very affordable and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was under construction
Stayed 2 nights in Sep 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
They have a great breakfast, waffles, eggs and biscuits and sausage, gravy plus many other things. Coffee all the time.
Stayed 5 nights in Sep 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Place was pretty clean and bed were so comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay for the price
Stayed 1 night in Jul 2025