실내 수영장, 06:00 ~ 21:00 오픈, 일광욕 의자

컴포트 인 컨퍼런스 센터 여행 후기

2.5 out of 5
컴포트 인 컨퍼런스 센터
699 Rodi Road, Pittsburgh, PA

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 251개" "
평점 8 - 좋아요. 1000개 이용 후기 중 299개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 170개" "
평점 4 - 별로예요. 1000개 이용 후기 중 145개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 135개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스
Staff were all so wonderful at the front desk. Hotel is old and rundown looking but our room was clean and thats all that mattered.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

geralyn

가족 여행
별로예요: 편의 시설/서비스
Hallways had a terrible odor. Carpets were old, torn in places and dirty Room was filthy. Not vacuumed, dusted, stains on lampshades, pillowcases and curtains. TV didn’t work. Plaster crumbling. Just disgusting. Will never stay here again. The photos on expedite are deceiving
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay, would definitely stay again!
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I kept having trouble with the card to get in the door , so that’s not good when you have to use the rest room & have to keep going to the front desk ! The pool room needs updated! The pool itself was clean and warm ! No life guard though .. lots of channels to watch on tv , parking was cool , The bar should stay open past 10 ! The breakfast was ok ! Food to order was good Especially the salad!!
2024년 3월에 3박 숙박함

4/10 - 별로예요

Robert

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Neftali

2024년 3월에 2박 숙박함

4/10 - 별로예요

Samantha

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not many vegan options and not very accessible if you have difficulty walking.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Susan

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom had rusted out bars to hold the towels and walls that were bulging. The door not only wouldn’t lock, but would pop open. When we got there the toilet paper roll was about 1/4 full. It wasn’t until the middle of the night that we realized that there was no backup. The refrigerator was not very cold. We brought a small dog we paid for, but the grass was 3 inches high and she could not even walk in it to go to the bathroom. The key reader was hard to work. Etc., etc., etc. For what we paid, we could have stayed at a much nicer place.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Allison

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Mikeena

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inaccessible. Was not told there was not an elevator, had no way to ask or reserve a room with accommodations for my mobility aid scooter. Ended up having to crawl up steps. Awful and was told "you'll figure it out" by the receptionist when I pointed this out. Will NOT be staying again.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Amanda

좋아요: 직원 및 서비스
Staff was friendly rooms were just ok dirty in some spots of the room…
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

David

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The shower didn’t get warm in room 206. Was told there was no parking where there was that was closer to our room. Shower ceiling was moldy and caving in. Window was not secure in any fashion and could not be locked. Basically falling apart and dirty.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Theresa

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The water was shutoff for hrs due to water main break the fact that they didn’t communicate with the guest til u called they should know if they going be working and notify the guest prior to check in
2024년 3월에 2박 숙박함

8/10 - 좋아요

Rajendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it's good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Shaohui

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay, much better than expected
2024년 3월에 1박 숙박함

4/10 - 별로예요

david

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
cracked broken walls. blood on the shower walls. pool needed new paint, hot tub was out of order, gym was gross with leaking ceiling and a bucket in the middle of floor.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jerry

좋아요: 직원 및 서비스
room was okay hallways in need of cleaning.new carpet,painting
2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 2월 29일
Hey Jerry! Thank you for the feedback! We are hoping for a remodel really soon, so I hope you come back and see us!

10/10 - 훌륭해요

Terry

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Olive

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The police showed up while we were there in regards to a worker being physically assaulted, the fire alarm went off twice at 3 am for no reason. Not very cleanly rooms either
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Mamadou

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Srikanth

좋아요: 직원 및 서비스
Property is old and facilities are almost worn out. It is too costly for the accommodation
2024년 2월에 1박 숙박함

4/10 - 별로예요

Alicia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very clean.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

David

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were dirty… they did give a different room because of the dirty room initially given to us. We went to use the pool and there was something black growing on the pool walls, the restrooms in the pool area were dirty.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Shernette

2024년 2월에 2박 숙박함

8/10 - 좋아요

Abria

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

4/10 - 별로예요

Alicia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has a huge pool but it is freezing. I barely had hot water in the shower. The whole place needs updated
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Sham

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Senthilkumar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All looks fine
2023년 12월에 1박 숙박함

8/10 - 좋아요

Shavonne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Deborah

Property was very nice and clean The only issue I had was with the shower - you had to play around with the pull up to get the shower to turn on & very little pressure
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Michael

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The water for the showers is too cold for December.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Vincent

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Lori

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bed was comfortable and the linens clean. The property is in need of updating...broken doors, worn and dirty carpets, tired bathroom with broken tiles. Rooms are connected by a thin door and you can hear your neighbor.
2023년 11월에 2박 숙박함

4/10 - 별로예요

ERIC

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the room was just dirty. Tv remote did not work. The hair dryer only worked for maybe 2 min and then turned off. Arrived after dark and the outside lighting was very poor. Def wouldn’t stay there again
2023년 11월에 1박 숙박함

4/10 - 별로예요

Lester

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
There need to be more emphasis on how often house keeping service comes to clean your room. I book three nights and house keep is schedule only after three days. We spent more time picking up towels and taking trash to the ice machine area. I have made a note to always double check before booking. There’s a hidden house keeping game these hotel play, there concern is always prepping for the next check customer once you check in that’s it know more services!
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

jason

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disgusting in the lobby and in the room he didn’t work and the front desk just thought every thing was funny
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room not cleaned well
We had one room for our family during our stay. The room didn’t look to be vacuumed in awhile. The curtains were torn horribly, with dirt and smear stains all over them. Bathroom mirror on door hadn’t been cleaned in ages, over grimy room. And stains on towels. Double beds seemed small. Sliding door was old and pieces were falling off.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Kevin

When I read the reviews I was sceptical, but once we got there and checked in it really wasn't that bad. Of course it could use some updates but what hotel doesn't. The only issues we had was the outlets wouldn't hold our chargers anything we plugged in fell back out. But we had fun and enjoyed the pool sad the hot tub was down but would stay again. Thanks to the front desk crew the lady's we so nice and helpful,also the breakfast crew those lady's were super nice and helpful.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Drane

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Paris 님, Pittsburgh

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They put me and my 4 kids out of the pool and we all had wrist bands because there were some other kids unattended that did not come with us at all but we were playing with the children in the pool and they tried to tell us we needed another room because there were too many kids that belong to me smh the male at the front desk was very rude towards me even told me he will have someone fight me and I left after 15 minutes of being there with no refund I do not recommend this hotel at all do not go it’s very unprofessional
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Ms.Malloy, you had way more than 4 children in the room with you and you did not have enough bands. We have this policy is place for the safety of our guests. We do not allow pool parties, and that is what you were trying to do. We offered for you to get a second room which you thought about doing but declined then said you were leaving. You were here a lot longer than 15 minutes, and kept trying to accuse my staff of lying then approached him in the hallway while he was assisting with another guest. That situation has been handled. I was the Manager on Duty last night and I am the one you talked too and I in fact, did offer to refund you, all you had to do was call Expedia and I would authorize the refund. Please do not act like you did nothing wrong. You broke hotel policy and that is why you then decided to leave. We didn't even put you out, you left on your own before we got the chance.

6/10 - 괜찮아요

Ashley

Some people at the desk were nice, others not so much. Never had my room cleaned when I stayed 4 nights. Breakfast area kind of tiny and it was crowded. Other than that I enjoyee my stay.
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
I am so sorry that you never had your room attended too! Choice Hotels have recently gone green, and we do not service everyday. You do have to talk to the front desk to request service. I apologize for that miscommunication!

10/10 - 훌륭해요

kenneth

단체 여행
Wonderful staff. Will recommend.
2023년 11월에 2박 숙박함
답변 제공: Heather 님, 2023년 11월 5일
Thank you so much for the kind words! Can't wait to see you back!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 5일
Thank you do much!

2/10 - 너무 별로예요

Patricia

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms out dated dirt on a/c vents furniture chipped mold in bathroom.
2023년 10월에 3박 숙박함
답변 제공: Heather 님, 2023년 11월 5일
I am so sorry for the housekeeping issues! We are do for upgrades in the next year so I hope we will see you back again!

6/10 - 괜찮아요

Pat

좋아요: 직원 및 서비스, 편의 시설/서비스
Good location, Room smelled a bit musty, but bed was clean and comfortable. Couch in the room was gross. Needs to be cleaned.
2023년 10월에 2박 숙박함
답변 제공: Heather 님, 2023년 11월 5일
I am glad you were happy with the bed! Sorry about the smell and the couch! I will make sure that gets handled ASAP!

4/10 - 별로예요

surya

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Always stayed at other hotels in Monroeville. This time tried this hotel to find the bathroom dismal. Plaster peeling off and clean. Will not Come back.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 5일
I am so sorry that you were unhappy with the condition of the property. We are working on making some big changes and hope to see you again!

8/10 - 좋아요

Jodi

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
I had a very good time during my stay. The employees were very nice and helpful. The beds were comfortable. The room was clean and we got free breakfast. I would definitely recommend this hotel , especially for the price
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 5일
Thank you so much for the kind words! We truly have a wonderful team here! Hope to see you soon!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
Outdated, no hot water for our showers.
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 11월 5일
I am so sorry that you had these issues! We are working to make improvements and it is a process! we hope to see you again in the future!