This was undeniably the dirtiest hotel I've stayed at and completely treated rude. After waiting about 35 minutes to check in, not knowing what rooms were even "cleaned" and phones ringing. Got to the room it stunk, hair all in the sink and toilet, doorknobs and light switches dirty, stuff spilled on the wall by bed, blood on bedspread! microwave was covered in dust, coffee maker to dirty to use! It was my daughters first time in a hotel to stay and go to the zoo and it was ruined. I took pictures of some and had housekeeping come and she was rude and acted like it was no big deal. When she was done now there was like 4 big hairs on the toilet from her hair. It's just careless of not even looking at anything or caring. And she was completely rude and dismissive. Trash all around the building you can't even walk anywhere, the grass isn't even usable to walk in. I've never been so grossed out in my life. To make this all worse, the next morning went to use blow dryer and it smoked as soon as it turned on and wouldn't even work! NEVER BEEN SO REPULSED BY A PLACE! and this is saying something. I had to go buy Clorox wipes just to make myself be in there but it's not saying much. Had to purchase blanket to sleep on and pillows. I'm not a picky person and my daughter is only 8 which we went for her birthday making this all the more ridiculous.