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라 퀸타 인 & 스위트 바이 윈덤 노위치-플레인필드-카지노 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 노위치-플레인필드-카지노
18 Pratt Road, Plainfield, CT

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 457개" "
평점 8 - 좋아요. 1001개 이용 후기 중 287개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 121개" "
평점 4 - 별로예요. 1001개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 66개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

ruiheng

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's good.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ricky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room, could use more movie options through the tv yet still not disappointed
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 26일
Thank you for choosing Laquinta Inn. We are happy to hear you had a great stay!

6/10 - 괜찮아요

Joseph

가족 여행
좋아요: 직원 및 서비스
Air conditioners wouldn't go under 75,bedding had holes in it
2024년 5월에 2박 숙박함
답변 제공: gm 님, 2024년 5월 25일
Thank you for your feedback! Please know our AC units do go below 75 degrees you just have to set it correctly. If ever visiting again we would be happy to show you so you do not have same issue. We hope you will give us another try in the future!

10/10 - 훌륭해요

Pedro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 23일
Thank you for your feedback! We are happy to hear you had a great stay! We hope to see you again!

10/10 - 훌륭해요

Victoria Hope

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Comfortable bed. Great price. Gym equipment could have been maintained better, but overall really nice!
2024년 5월에 3박 숙박함
답변 제공: gm 님, 2024년 5월 20일
Thank you for your feedback! We are glad to hear you had a great stay and hope to see you again!

8/10 - 좋아요

Ajay

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2024년 5월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 20일
Thank you for your feedback! We are glad to hear you had a great stay and hope to see you again!

8/10 - 좋아요

Joyce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good for the price.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 13일
Thank you for choosing Laquinta Inn! It was a pleasure having you with us!

2/10 - 너무 별로예요

Veronica

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They cancelled my reservation and refused to give me a refund.
2024년 5월에 2박 숙박함
답변 제공: gm 님, 2024년 5월 13일
Thank you for your feedback. However, You had a reservation for May 10th and did not show. We cancelled reservation and still no show. You called at 9:00 of May 11th once cancellation was issued. We did not charge you at all as you were fully refunded.

6/10 - 괜찮아요

Rita

출장 여행
좋아요: 숙박 시설 상태 및 시설
Need to clean the vents. And improve breakfast
2024년 5월에 5박 숙박함
답변 제공: gm 님, 2024년 5월 12일
Thank you for your feedback. We are sorry to hear your stay was less than satisfactory. We hope you will give us another try in the future!

8/10 - 좋아요

Daniel

아이를 동반한 가족 여행, 가족 여행
No bar
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 5월 10일
Thank you for choosing Laquinta Inn! We are sorry we did not have a bar to make your stay better but if ever in this area again we have some great recommendations!

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a nice stay! And the pool was clean and comfortable temperature. Breakfast was good! Staff was nice and pleasant. Recommend the stay.
2024년 5월에 2박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Thank you for choosing Laquinta Inn! It was a pleasure having you with us! We hope to see you again!

10/10 - 훌륭해요

Denise

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I Love this La Quinta Inn. I stay at this Hotel frequently and the rooms are well equipped with fridge and microwave and Coffee amenites. Roooms are extremely private and comfortable. Staff is always attentive when needed but not intrusive.
2024년 4월에 7박 숙박함
답변 제공: gm 님, 2024년 5월 8일
Thank you for choosing Laquinta Inn! It was a pleasure having you with us! We hope to see you again!

8/10 - 좋아요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good for the value. Would stay again
2024년 4월에 5박 숙박함
답변 제공: gm 님, 2024년 4월 28일
Thank you for your feedback! We are glad you had a pleasant stay and hope to see you again in the future!

10/10 - 훌륭해요

Joel

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet even being close to the highway will stay again if we need to
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 23일
Thank you for choosing Laquinta Inn! We hope to see you again!

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place
2024년 4월에 2박 숙박함
답변 제공: gm 님, 2024년 4월 20일
Thank you for choosing Laquinta Inn! It was a pleasure having you with us!

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a nice stay. The pool was warm and comfortable. The rooms were nice and clean. Comfortable beds and the bathroom was clean and had a nice hot strong shower. All the staff were very pleasent and quick to assist when need. We would recommend this hotel for a quick stayover.
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 19일
Thank you for your feedback. We hope to see you again if ever in our area! It was a pleasure having you!

4/10 - 별로예요

Stacy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time here and it will absolutely be the last. The first time was fantastic. Great staff, great accommodations and clean. This time? Not even close. The front desk girl at night seemed very put out when we checked in our first night and claimed she was new. Fine. I’ve been new at a job in customer service I get it but it was her whole demeanor and being constantly on her phone whenever we saw her. We went to the desk to ask for another set of towels the second night for our two night stay and she wasn’t even anywhere near the desk when we got there. We rang the bell and nothing. We went back about an hour later and again seemed very put out that we were asking for something. The room had some damage to it and we ended up in a handicapped room which I felt horrible about because neither my husband or I are even remotely disabled and I felt that someone who has a disability should have that room. Was told no that we couldn’t swap rooms. I wasn’t asking for an upgrade just a comparable priced room and I would pay the difference if it was more. Nope. They have “quiet hours” from 10pm-7am. Apparently that didn’t apply to the people above us stomping around their room and banging whatever was in their room at 5am BOTH MORNINGS that it woke us up. I fully understand there’s going to be noise in a hotel but this was beyond unnecessary noise at 5am on a weekend.
2024년 4월에 2박 숙박함
답변 제공: gm 님, 2024년 4월 19일
We are sorry to hear your stay was less than satisfactory. In response to not being able to upgrade from room booked we do apologize but unfortunately, that was the room you booked and being a 3rd party reservation, we are unable to change room. We also had no availability for that night due to a large wedding party being in house even if we could change. Again, we do apologize. We did have a new staff member on during your stay, we did view our front desk cameras to see if any extra training was needed but we did not see any derogatory actions during her interactions with you. We are sorry that was the impression you got as she was just nervous.

10/10 - 훌륭해요

CARLOS 님, WETHERSFIELD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: gm 님, 2024년 4월 10일
Thank you for choosing Laquinta Inn! We are happy to hear you had a great stay and hope to see you again!

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: gm 님, 2024년 4월 5일
Thank you for taking the time to let us know how your stay was! It was a pleasure having you and we hope to see you again!

2/10 - 너무 별로예요

Olver

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mattress with blood stains in them and because of that we had to change rooms but in the second room it was dirty too
2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 3월 25일
We thank you for your feedback. We are sorry to hear your stay was less than satisfactory. We did look into your concerns of blood stains on side of mattress, and found there was some spilled magenta colored nail polish that our housekeeping overlooked due to location, and we have taken care of it. We do apologize as this should not have happened as we take pride on our hotel and cleanliness. We hope you will give us another try in the future!

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel was very dated. Not enough towels in the rooms for all guests. Room had a water leak in the ceiling that was dripping on a bed. Hotel needs to spend more money on its up keep for the price they charge. Way overpriced for what you get in this hotel.
2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 3월 10일
Thank you for your feedback. Our hotel was remodeled recently, and we were unaware of any leaks and will be looking into. We thank you for letting us know and hope you will give us another try in the future!

6/10 - 괜찮아요

Christian

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Had to change our room 2 times always something broken or missing
2024년 3월에 2박 숙박함
답변 제공: gm 님, 2024년 3월 7일
Thank you for your feedback. We are sorry to hear your stay was less than satisfactory and hope you give us another try in the future.

4/10 - 별로예요

Nelmarys

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 3월 2일
Thank you for your feedback. We are sorry to hear your stay was less than satisfactory and hope you will give us another try in the future

10/10 - 훌륭해요

WILLIAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent choice!
Clean and comfortable! The staff was great, the breakfasts were good and very pet friendly!
2024년 2월에 3박 숙박함
답변 제공: gm 님, 2024년 3월 2일
Thank you for your feedback. It was a pleasure having you with us and we hope to see you again!

4/10 - 별로예요

Jessica

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was definitely below expectations and that was one of the main reasons we went. The pool was dirty. Our room was fine except the lamp shades had never been cleaned ever and the heater sounded like a dirt bike every time it started up we had to unplug it in the middle of the night. I wouldn’t go back. Staff was nice.
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 25일
We are sorry to hear your stay was less than satisfactory. We recently just updated our pool and it is normally a big hit. We thank you for your feedback and will definitely look into your concerns as that is not the experience we want you to have.

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff very nice…. Nice rooms and propert
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 18일
Thank you for your feedback! It was a pleasure having you with us!

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other television in our room wouldn’t work. There was an issue with the Direct TV connection. We were without television for our stay.
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 12일
Thank you for your feedback. We do apologize that your tv was having issues, had we been made aware we would/could have resolved issue. We sincerely apologize that this happened as it is our goal to be the best we can. We hope this will not deter you from visiting us again in the future!

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Many things didnt work. When asked about it from the staff we either got a response of it happens or not our problem.
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 11일
Thank you for your feedback. We apologize that your stay was less than satisfactory. We take our reviews very seriously and during checkout we asked how your stay was and you had no complaints. Our staff here always go over and beyond for our guests and no matter how little the issue is would never brush it off with a not our problem. If there was any issue during your stay it was never brought to our attention and we are not aware of any of our amenities not working. We do apologize if there was anything during your stay that was not up to standard.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing near the hotel
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 12일
Thank you for choosing Laquinta Inn. We are happy to hear you had a great stay. While there is not much in the immediate vicinity, if ever in the area again we are 18 minutes from Foxwoods Casino! We also are about 40 minutes from beaches and museums! We hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 11일
Thank you for choosing Laquinta Inn. We are happy to hear you had a great stay and hope to see you again!

10/10 - 훌륭해요

Darly

2024년 2월에 1박 숙박함
답변 제공: gm 님, 2024년 3월 25일
Thank you for your feedback on your stay! It was a pleasure having you with us! We hope to see you again if ever in the area!

6/10 - 괜찮아요

Shari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property but not enough towels, pillows and toiletries. They were replenished but needed to ask.
2024년 2월에 2박 숙박함
답변 제공: gm 님, 2024년 2월 4일
Thank you for your feedback. We are sorry to hear your stay was less than satisfactory. We do apologize as our rooms are set up to brand standard limits. Sometimes that may fall short of individual needs, and we do apologize but we do have extra amenities at front desk at all times.

8/10 - 좋아요

Donna

2024년 1월에 4박 숙박함
답변 제공: gm 님, 2024년 2월 4일
Thank you for choosing Laquinta Inn! It was a pleasure having you with us and we hope to see you again!

10/10 - 훌륭해요

Megan 님, Enfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best Laquinta we have stayed out in a long time, we would absolutely come back again
2024년 1월에 2박 숙박함
답변 제공: gm 님, 2024년 1월 29일
Thank you for choosing Laquinta Inn! It was a pleasure having you with us!

6/10 - 괜찮아요

Arthur

가족 여행
좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: gm 님, 2024년 1월 28일
Thank you for choosing Laquinta Inn. We are sorry to hear your stay was less than satisfactory and hope you will give us another try in the future.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 22일
Thank you for choosing Laquinta Inn! We hope to see you again!

8/10 - 좋아요

Deneen

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this location twice and the last month. The executive King room is definitely much nicer than the standard King. If your room is on the back side of the building, it is very quiet. If you are on the front side, there is a lot of road noise. This location is right off I-395 and is very convenient to the casinos. The front desk clerk that is working during check-in time is very friendly and happy to help. I had an issue with my TV and she came to my room and resolved it very quickly. This location is pet friendly, which is nice and the rooms are modern. I will definitely be staying here again.
2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 22일
Thank you for your feedback. It was a pleasure having you with us and we certainly hope to see you again in the future!

10/10 - 훌륭해요

Brandon

2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 2월 11일
Thank you for choosing Laquinta Inn. We are happy to hear you had a great stay and hope to see you again!

10/10 - 훌륭해요

Keith

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was clean and well circulated and had longer hours than most other places and that was appreciated.
2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 22일
Thank you for choosing Laquinta Inn. We hope to see you again if ever in our area!

8/10 - 좋아요

Arlette

좋아요: 직원 및 서비스, 편의 시설/서비스
I liked that it was quiet .I wish the rooms smelled a little better.Maybe that the decor in the room could be a little more Merry, a more cheerful color .
2023년 12월에 5박 숙박함
답변 제공: gm 님, 2024년 1월 19일
Thank you for choosing Laquinta Inn! We hope to see you again!

10/10 - 훌륭해요

Timothy 님, Alexandria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay at this hotel was very nice and the staff was very nice. Free Breakfast was very very good.
2023년 12월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 19일
Thank you for choosing Laquinta Inn! We hope to see you again!

10/10 - 훌륭해요

Vilma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: gm 님, 2024년 1월 19일
Thank you for choosing Laquinta Inn! We hope to see you again!

4/10 - 별로예요

Gloria

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 6일
Thank you for your feedback. We hope you give us another try in the future

8/10 - 좋아요

Patricia 님, Janesville

가족 여행
좋아요: 직원 및 서비스
Room was clean, however the walls seemed paper thin. I could hear everything, conversations in the next rooms and the person singing in the shower above me. Other than the constant noise our stay was good.
2023년 12월에 3박 숙박함
답변 제공: gm 님, 2024년 1월 6일
Thank you for choosing Laquinta Inn. It was a pleasure having you!

10/10 - 훌륭해요

Aneudy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
I love the hotel 🏨
2023년 12월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 6일
Thank you for choosing Laquinta Inn. It was a pleasure having you!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and room was comfortable.
2023년 12월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 6일
Thank you for choosing Laquinta Inn. It was a pleasure having you!

8/10 - 좋아요

Rosemarie 님, Delray Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff is good. Breakfast fair. Property needs some repair. We have stayed here yearly since 2016
2023년 12월에 5박 숙박함
답변 제공: GM 님, 2023년 12월 25일
Thank you for the feedback. It was a pleasure having you with us.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 25일
Thank you for choosing Laquinta Inn. We hope to see you again!

10/10 - 훌륭해요

Mychaela

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
for the amount of power outages there were the staff handled the over load of check ins amazing.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback! That was a crazy night but our customers were awesome! We were happy to be able to provide a safe, clean, and warm spot for everyone. Thank you for choosing Laquinta Inn.

10/10 - 훌륭해요

Josephine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First time experience
Staff are friendly and very helpful, its clean and will stay again. This was our first time at LaQuinta and the experience was very good.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 20일
Thank you for your feedback! It was a pleasure having you with us!