2/10
Waterpark is only open Friday, Saturday and Sunday. Very limited hours. We booked for this exact reason and werenโt even able to use the pool at all. Terrible customer service from the front desk. No communication on this matter. Major attitude when I called to complain. Front desk worker actually hung up on me when I asked to speak to a manager. Iโll be booking at another hotel next time I come to Plattsburgh. DO NOT WASTE YOUR MONEY. property is also very dirty and the hotel layout feels completely unsafe and maze-like. In case of emergency I would not feel confident at all navigating through those halls.
Andrea
2025๋
7์์ 1๋ฐ ์๋ฐํจ