โAlthough the hotel itself is quite nice, the service lacks a lot. The front desk managers except one person were rude and careless.
This hotel really needs to educate its managers.
Also Wifi in the rooms did not work althogh I moved to another room for this reason.โ
โThe hospitality at the Casa Regina Tenerife is superb.
Since I had to leave before 8:00 AM, they made me breakfast to go that was very healthy.
I appreciate the attention gratefully!
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โBeautiful room with beautiful views of ocean and Los Gigantes cliffs. Beautiful pool with poolside bar. Smaller and more personal than a huge resort hotel. Best of all, the staff were really lovely.โ
โThis resort has wonderful view with Los Gigantes and also has nice employees. The reception took care of our booking for several leisures(eg. Paragliding) and Aqua restaurant.
I also enjoyed songs from the resortโs own restaurant(cant remember name) and they were wonderful singer couple.
Comenting about Aqua, it is a indepent restaurant from the resort but located 2nd floor of the resort. They serves nice foods and moods. They cant speak english well but there was no problem just for enjoy...
โAbsolutely lovely place, with great staff. The villa, pool and surrounding areas were impressive will views to die for. Very relaxing atmosphere and great food I am going again, it's a little gem and glad I found it.โ
โSuperbe.. Accueil gรฉnial trรจs gentille aimable. Super appart vu sur mer et grand avec grande terrasse. Pas un bruitd ailleurs c est indiquรฉ de pas en faire aprรจs une certaine heureโ
โFor a 1* pension hotel the room I had as a solo traveller was superb !
Good sized room, sink, fridge, and balcony was just perfect.
Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower.
Raphael and Carlos keep the property spotlessly clean and do a great job.
I highly recommend Pension Alcala, but its best to try and book a room with a balcony
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