Find hotels near Pleasantdale Chateau, Newark from ₩126,151

"I had a very disappointing experience at The MC Hotel, Autograph Collection. I booked a two-night stay but was forced to leave after just one night due to the conditions of my room. I was placed on what appeared to be a fully operational amenity floor, and it was extremely loud—so much so that I was unable to sleep at all. To make matters worse, I was assigned a handicap-accessible room without prior notice, which felt like an oversight given availability should have allowed for a better fit. When I checked out early, the front desk associate assured me that I would only be charged for one night and advised me to follow up with Hotels.com. Unfortunately, that turned into a frustrating cycle of back-and-forth, with each party redirecting me to the other. Eventually, Hotels.com went above and beyond to advocate on my behalf—but the hotel ultimately denied any adjustment. What’s most disappointing is the lack of accountability and customer care. After a 7-hour airport delay, we arrived exhausted, even shared our late-night food with the concierge, and still received a subpar experience in return. Being charged nearly $600 for a stay where I couldn’t even sleep—and had to leave early—is incredibly frustrating. Between the noise, the room placement, and the poor handling of a simple billing issue, this experience fell far below expectations. I would not return, nor would I recommend this property based on how this situation was handled."

"Nice "

"Great stay! My go to"

"The room waa very clean and spacious. Staff were very friendly and helpful. The breakfast was good but they could do better with portion size. The eggs looked a little small to me. They need to have more than one server in the morning. There was a guest that waited about 15 min for the person to come out of the kitchen. Also putting barriers out make it look like the area is closed. "

"Friendly staff. Cozy accommodations. Great breakfast."

"Had to request a change of rooms after check-in because the original room smelled horrible and was visibly dirty, the soap dispenser was empty and the TV didn’t work. New room was better but carpets were still dirty and the overall condition of the room was poor. For the price this hotel is charging, the owners should consider renovating rooms and addressing the filthiness. Otherwise they need to significantly lower the price to realistically align with expectations. "

"Did not frrl safe. Door to outside was not locked. Key card entry was ripped out, only wires. Next room occupants yelling pounding until late, had to request room change. Continental breakfast was ok."

"we love staying here and do every time we are in town. we can't find anything negative to say about them!"

"Yes if was all fresh "