플럼 아일랜드 게스트하우스

"Very quick processing to check in and nice service."

"I made a reservation through Expedia for USD 1,690 with payment to be made at the hotel. However, two days before my stay, the hotel unilaterally charged USD 464.90 to my credit card. Then, at check-in on October 12, the front desk staff charged USD 1,790, claiming it was only a “deposit hold” and assuring me that the final payment would be USD 1,690. Nevertheless, the previously charged USD 464.90 and the additional USD 100 (the difference between USD 1,790 and USD 1,690) have still not been refunded even after about ten days. I urge all guests to carefully verify the amount charged when staying at this hotel, and I sincerely request the hotel to resolve this matter promptly and in good faith. It is precisely because of hotels like yours that tourism in New York is declining and the city’s tourism economy is being damaged."

"캡슐호텔로서는 너무 좋았습니다. 하지만 혼자 하는 여행이 아닌 누군가와 같이 여행을 온다면 목적에 부합하지는 않는거 같습니다. 하지만 보안과 청결 등 만족했으며, 그래도 잘 적응해서 잘 쉬다 갑니다."

"좁지만 시설은 좋아요"

"위치 최고 객실 최고 서비스 최고 말이 필요없을 정도"

"Good "

"I cannot understand why I have to pay for minibar which we DID NOT use. They charged me for $11.98(two payments of using minibar/in room water) and I asked them to cancel the fee because we didn't touch the minibar or water bottle at all. However, they just cancelled only $5.99 and did not explain this situation. I kept asking why you didn't cancel another payment of $5.99 to an assistant general manager but he hasn't got back to me yet. He just said 'payment of $5.99 was refunded' which is not a problem. Do they want just 6 bucks for service? Or what? I wish I was in the US so I can make a call but I am outside of the US. I guess they know this situation and keep ignoring my email. This is not about money. This is about your reputation and trust. If you decided to stay at this hotel, check your receipt thoroughly. "

"깨끗하고 뷰좋고 조식 좋고 트레이더조 근쳐라 다 좋았던거 같음. 방음이 잘 안된게 약간 아쉬움."

"시설이 노후화된 곳들이 군데군데 있으며, 특히 욕실이 실망스러웠음. 조식은 딱 별 3개 혹은 4개의 다른 숙소처럼 선택이 거의 없는 딱 기본만 있음. 위치는 최고임."