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디 애머시스트 비치 모텔 여행 후기

2.5 out of 5
디 애머시스트 비치 모텔
202 Arnold Avenue, Point Pleasant Beach, NJ

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 455개 이용 후기 중 112개" "
평점 8 - 좋아요. 455개 이용 후기 중 136개" "
평점 6 - 괜찮아요. 455개 이용 후기 중 104개" "
평점 4 - 별로예요. 455개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 455개 이용 후기 중 43개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Tony

2024년 2월에 2박 숙박함
답변 제공: Senior Management 님, 2024년 2월 13일
Thanks Tony for taking the time to post review and for staying with us.

4/10 - 별로예요

Eriberto

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom was not clean. Pictures on websites does not reflect actual conditions of property. Would not stay there again
2023년 10월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 10월 30일
Thanks for taking the time, we are in the off season having packed up most of the patio and decorative plants, the pool is closed and the rates are set accordingly for off season. If you found the bathroom needed refreshing did you ask us as we would have been happy to take care of it. We do not deserve a 2 as we receive many good reviews and this is just no ok. Please if your looking of for and off season full service hotel, you will need to check outside the Jersey Shore. Have a great Holiday

10/10 - 훌륭해요

Norman

2023년 10월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 10월 24일
Thanks so much for the great reveiw.

2/10 - 너무 별로예요

Mohsin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Horrible. Don't even go there
2023년 10월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 10월 22일
Not very helpful to us or our prospective customers. Reviews such as these should be considered irrelevant. If there was a legitimate issue why is it not set forth so we as well as our potential customers can understand it and address it.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb customer service
The manager, Dennis was a customer service professional who jump started my battery! We needed extra pillows, blankets and a hair dryer which he brought to our room in less than 5 minutes! We were so grateful. Room was ultra clean and beds were very comfortable. The room had a kitchen which we didn’t expect! We would stay there again.
2023년 10월에 4박 숙박함
답변 제공: Senior Management 님, 2023년 10월 14일
Thank you on behalf of all of us, we have conveyed this information to Dennis who really appreciated your kind comments.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a great place ! Quiet and clean and everyone was real friendly. Within walking distance to beach, boardwalk and town and NJ transit of you are inclined to take the train. Overall a wonderful experience !
2023년 10월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 10월 11일
Thank you for taking the time to post. Guests are our most important mission and making them happy makes us happy.

4/10 - 별로예요

Kevin

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We left at around 10 or 11 each day and the room was never touched by cleaning staff. No covering on the bathroom window - we had to prop a towel for privacy. Not worth the steep price.
2023년 9월에 3박 숙박함
답변 제공: Senior Management 님, 2023년 9월 21일
Kevin, the maid service is daily, I would be interested in the dates and info on you stay to determine why you did not receive service. The bathroom windows are frosted glass and should and have provide privacy. Please provide further info.

6/10 - 괜찮아요

Luis 님, New York

좋아요: 청결 상태, 직원 및 서비스
Great property to visit point pleasant. Very close to beach and boardwalk. Hotel was clean and perfect for a motel vacation stay in the area.
2023년 9월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 9월 15일
Thank you very much.

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and clean and convenient for what we needed it for. Rooms area little small, but comfortable beds and nice shower. Overall a great place to stay.
2023년 9월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 9월 12일
Thanks it was great having stay with us, thanks again.

10/10 - 훌륭해요

Cathy

2023년 9월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 9월 12일
Cathy, Thank you so very much all of us here at Amethyst look forward to happy customers.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Senior Management 님, 2023년 9월 13일
Thanks Peter we really appreciate a great review.

8/10 - 좋아요

Miguel

2023년 9월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 9월 26일
Thanks for taking the time Miguel.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 9월 4일
Thank you.

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 9월 5일
Stephanie, Thanks and have a great year.

10/10 - 훌륭해요

Rolando 님, Nutley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very closed to the boardwalk and beach.
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 9월 3일
Rolando, Thank you so very much.

4/10 - 별로예요

katrina 님, Telford

단체 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When checking in lady at counter didn’t check us in under our reservation so we had someone calling and emailing and texting to see when we were coming. We were already in a room. Than all these hidden fees. It just wasn’t a great experience
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 9월 3일
Thanks Katrina, The fees on Expedia are not always clear and we hope in the future you will look to book directly with us which provide total clarity on what to expect.

8/10 - 좋아요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old time jersey shore feel been here several times in past 20 years. Close and convient to everything. Friendly helpful staff including cleaning crew. WILL VISIT AGAIN
2023년 8월에 3박 숙박함
답변 제공: Senior Management 님, 2023년 8월 26일
John, Thanks happy to have you as a repeat customer, be safe and have a great fall

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Stairs to second floor not very conducive to bringing luggage up & down. Hallway in rough shape. Room was very nice & Clean
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 8월 23일
Thank your for you input, we agree and working on complete renovation of walkways and stairs.

10/10 - 훌륭해요

GARY 님, Trenton

2023년 8월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 9월 12일
Thanks Gary.

10/10 - 훌륭해요

Joe

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Nice and close to the boardwalk
2023년 8월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 8월 22일
Thank you for a great review, so happy you were happy.

4/10 - 별로예요

Marina

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No wifi, keys to the room did not work, ridiculously.
답변 제공: Senior Management 님, 2023년 8월 19일
Marina, Sorry about difficulty with WIFI we have a highly secure system and front desk would have been happy to a assist. We also have on staff service personnel who deal with all issues if you had let them know we would have resolve them. We have the best location and did not deserve a 2.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 8월 19일
Sandra, Thanks for taking the time to leave us a great review

4/10 - 별로예요

Crystal 님, Richlandtown

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 8월 18일
Crystal, Sorry you felt you needed to leave such a poor score. Please let us know what the issues were so we can improve upon them.

2/10 - 너무 별로예요

Kristina

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff were nice. The room was absolutely disgusting. Dirty and bugs on all the counters and climbing up the walls in the washroom. The bedding was old and stained and just gross. I would never stay there again nor would I recommend this property.
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 8월 12일
Kristina, we tried to deal with your issues and found little merit to them, however we did all we could and simply do not agree with your representations other than the staff is absolutely the best. We have issues at times however this is simply a misrepresentation.

6/10 - 괜찮아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Beach is just a short walk. Not the most up to date place to stay, but is clean, friendly, and very reasonably priced.
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 8월 12일
Thanks, Heather we are on a program to update and have in many areas. baths, furnishings, charging stations implemented improvements and will continue to do so. Thanks for the feedback.

10/10 - 훌륭해요

Ileana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best
Best place ever will be going back again
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 8월 10일
Thanks so very much.

10/10 - 훌륭해요

John Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy access to the boardwalk and a great location to be in. Beach access was convenient too.
2023년 8월에 3박 숙박함
답변 제공: Senior Management 님, 2023년 8월 8일
Thanks it means so much to us

6/10 - 괜찮아요

Danny

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good for weekend but could use some upgrades.
The staff was super friendly and attentive. The rooms I think could use some upgrading. The bathroom door was hard to close and the tv would loose connection. Beds could have been a little more comfy and needed more pillows, only 2 were on each bed.
2023년 8월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 8월 8일
Thanks Danny,We appreciate the feed back and have been coninuosly upgrading, we are still in the process. You can always request more pillows and we always respond if something need attention.

8/10 - 좋아요

Tim

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pros- Very close to the beach and boardwalk. Pleasant and friendly staff. Pool was very nice. Sign says “ no alcohol at pool “ but cmon folks. Just limit it to no glass bottles. If anyone gets rowdy or obnoxious just call the police. Ez fix. Cons- Price- over $1000 for 3 night stay (Fri/Sat/ Sun) when I prob could have booked a nice furnished condo for same. My fault. I did find it ridiculous that they charged paying guests for parking. I mean ..for $300 / night can’t I park for free??? REALLY? Wi-Fi - three listed servers but could never get on any of them as always listed as “not available “ any time I tried to log on. And I was charged a “resort fee “.
2023년 8월에 3박 숙박함
답변 제공: Senior Management 님, 2023년 8월 8일
Do in part to our great location adjacent to the Central Parking for Jenkinsons/Martells Beach and Boardwalk, we have a managed parking facility in order to assure parking for our guests as such the expense is passed on to only those guests who choose to take a space in one of our lots and does not burden those who arrive by train or without a car. There is parking on adjacent streets which is free however sometimes difficult to find. The WIFI works jus fine and super secure ulike airports, the WIFI revivers do sometime get overwhelmed with all of the cell phone in the cars passing and parking to got to the boardwalk. Simply report it and we reboot the system.

6/10 - 괜찮아요

susannah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Keys did not work we had to ask front desk woman for help Room was good Shower water pressure terrible
2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 8월 2일
Thanks for the feed back, we will check shower as that is the first we have heard that? As for the locks, the salt air does require us to service them periodically, sorry for the inconvenience.

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 직원 및 서비스
met our needs
2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 27일
Thank you for taking the time to provide a review

6/10 - 괜찮아요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was nice, definitely a family place. The continental breakfast was just muffin quarters. There was no shampoo/conditioner provided. Also no one came and freshened our room the entire stay and we had to ask for more towels because of it. But, it was walking distance of boardwalk, the pool was clean and there was plenty of seating on the patio.
2023년 7월에 3박 숙박함
답변 제공: Senior Management 님, 2023년 7월 24일
Thanks, for your feedback, we are up against supply chain and Labor issues however we are doing our best to meet everyone's expectations

8/10 - 좋아요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed at the Amethyst Beach hotel for one night. The stay was within walking distance to the beach. Easy check-in and out procedures. Pool was great. The only issue was the brown blanket which was itchy but we removed the blanket from the bed and then we were fine. The kids enjoyed their stay so we will definitely be back next year.
2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 24일
Thanks, for the feed back, we have blankets on order just delayed for reasons unknown. Let us know in the future we can always find what you need.

8/10 - 좋아요

scott

2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 8월 10일
Thanks Scott, we are trying our best

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 7월 22일
Thanks so very much as we will share this with our staff

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
all good
2023년 7월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 7월 19일
Thanks so very much for the great review

6/10 - 괜찮아요

Donna 님, Old Bridge

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 13일
Donna, thanks for taking the time to review we are working hard at making this the best it can be.

6/10 - 괜찮아요

Christina

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great pool and location. The key to the room was very hard to open. They also charged me a higher price than was listed on Expedia.
2023년 7월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 9월 3일
Thanks for the feedback Christina, Expedia did not provide you with complete information, next time book direct and we will make sure all is clear and works. Point Beach Com

4/10 - 별로예요

Ali

좋아요: 직원 및 서비스
별로예요: 청결 상태
pool
2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 13일
I wish we could have gotten a better review from you, however we continue to improve and hope you will consider returning.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 7월 9일
Really wish we could stop the anonymous review as they do not seem to be accurate and could be posted by competitors or disgruntled people.

4/10 - 별로예요

Cyrilla

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 9일
Really wish we could stop the anonymous review as they do not seem to be accurate and could be posted by competitors or disgruntled people.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The manager & staff were awesome! Surprisingly clean rooms:) Very nice pool. It’s proximity to the Boardwalk is perfect, highly recommend.
2023년 7월에 4박 숙박함
답변 제공: Senior Management 님, 2023년 7월 7일
Thanks so very much we so appreciate you had a good stay.

10/10 - 훌륭해요

minqi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs are very nice
2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 7일
Your Awesome, and we appreciate the great customer you are.

8/10 - 좋아요

Anthony

2023년 7월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 25일
Thanks Anthony, look forward to your return stay.

8/10 - 좋아요

David

가족 여행
It's good
2023년 6월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 7월 2일
thank you David

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
This is a good place to stay as it is close to the boardwalk and has a pool. The only issue i had was our room key didn't work properly. I would recommend this place for families and would rate it higher if not for the room key issue.
2023년 6월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 6월 24일
Thanks, we are fighting with the locks at times, salt air. We are on it and will get it right, thanks for staying with us.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 6월 16일
Thanks Susan, We are so very happy you had a great stay.Have a great summer.

2/10 - 너무 별로예요

Tammy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No blankets on bed Tv couldn’t plug into outlet as it had a very large hole in outlet didn’t want to zap myself. Floor very wet near door as it rained inside Carpet old and nasty and dirty when I walked in it with bare feet Door didn’t open had to really push pull in it could see daylight thru the large gap in door and door frame Smelled must and old could be the carpet?
2023년 6월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 6월 6일
Thank you Tammy, but we disagree with you however also understand that we are just now completing renovations and will investigate you complaints and correct them. Sorry you felt so badly to provide such a bad review, wishing you the best in all that you do.

8/10 - 좋아요

DINA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Senior Management 님, 2023년 6월 1일
Thank you Dina, we are happy you had a good stay with us.

8/10 - 좋아요

Ed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for our getaway
2023년 5월에 1박 숙박함
답변 제공: Senior Management 님, 2023년 5월 11일
Thanks so very much, we are hot on renovations and happy you found your stay a good experience.