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호텔 루비 폰더레이/샌드포인트 여행 후기

2.5 out of 5
호텔 루비 폰더레이/샌드포인트
477255 Highway 95 N, Ponderay, ID

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 510개" "
평점 8 - 좋아요. 1001개 이용 후기 중 330개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 102개" "
평점 4 - 별로예요. 1001개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 20개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for dogs and kids. Nice pool, breakfast and dog run. Well lit parking. Farmhouse restaurant was delicious.
2024년 5월에 3박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 5월 28일
Dear Andrea, thank you for this positive review we are so glad to hear you enjoyed your stay with us and our wonderful amenities for our guests. We look forward to seeing you again.

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 5월 26일
Dear Glenda, thank you so much for your positive review we do hope to see you again in the future.

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 5월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 5월 16일
Dear Jim, thank you for your positive feedback we hope you enjoyed your stay and we will see you again in the future.

8/10 - 좋아요

Hilary

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pets are allowed, unfortunately that meant that during our first night there were dogs barking very late. Hotel staff did respond to that appropriately. The rooms aren't super quiet, you can hear everything in the halls. Otherwise, it was a clean, nice room and the staff were helpful and pleasant.
2024년 5월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 5월 13일
Dear Hilary, thank you for your feedback we do apologize for the barking dogs and the disturbance it caused you during your stay. We did have a very full hotel during your stay with a lot of kids due to games in town we hope you enjoyed your stay despite the noise level and we hope to see you again in the future.

10/10 - 훌륭해요

Donna 님, Yakima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 5월 12일
Thank you so much for your feedback and we look forward to your next stay with us.

10/10 - 훌륭해요

Robbie

2024년 5월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 5월 28일
Dear Robbie, thank you for this positive feedback we do hope to see you again in the future.

10/10 - 훌륭해요

Robert 님, SACRAMENTO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were great. Breakfast filling and fresh cookies at the front desk...wonderful.
2024년 5월에 2박 숙박함
답변 제공: Nicole 님, 2024년 5월 7일
Hello Robert, Thanks so much for letting us know you enjoyed your stay. We appreciate you eating some of those cookies. They are very tempting for the front desk staff. Please come back to see us soon. Hotel Ruby Ponderay

10/10 - 훌륭해요

Graham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, clean, clean. An affordable motel, everything you need, nothing you don’t. I will try this hotel brand again. I like the business model.
2024년 4월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 4월 25일
Dear Graham, thank you so much for this amazing review we are so happy to hear you enjoyed our clean rooms and guest amenities. We will be awaiting your return to The Hotel Ruby in Ponderay.

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Modern style and comfort. A good value.
2024년 4월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 4월 21일
Dear Linda, thank you so much for this positive feedback we are so happy to hear you enjoyed your stay with us here at The Ruby. We hope to see you again in the future.

10/10 - 훌륭해요

Shawn 님, Lacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was the perfect location for our visit.
2024년 4월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 4월 15일
Dear Shawn, thank you so much for this great review we are so happy to hear you enjoyed your stay with us here at The Ruby, we hope to see you again in the future.

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean facility. Friendly staff. Easy check in.
2024년 4월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 4월 14일
Dear Erin, thank you so much for your positive feedback of our clean hotel and friendly staff we pride our selves on both. We hope to see you again in the future and thank you for choosing The Ruby.

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and staff were excellent. Only reason that I did not give 5 stars is because the breakfast is really lacking. The hotel was undergoing a remodel during our visit, but the construction noise was done by late afternoon.
2024년 4월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 4월 8일
Dear Amanda, we do appreciate your feedback and we are so happy to hear you enjoyed our hotel and friendly staff. We do apologize you did not find our breakfast satisfactory we are a budget hotel and try keep the cost low so we can offer our guests the same great rates they are accustomed to. We will take your feedback into account and hope to see you again in the future.

8/10 - 좋아요

Marc

2024년 4월에 2박 숙박함
답변 제공: Nicole 님, 2024년 5월 2일
Thank you for letting us know you enjoyed your stay. We hope you will visit again soon. Hotel Ruby Ponderay

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the outdoor seating area!
답변 제공: FOM Jennifer Carter 님, 2024년 4월 8일
Dear Peggy, thank you for your positive feedback we are so happy to hear you enjoyed our outdoor patio. We hope to see you again in the future.

10/10 - 훌륭해요

Hernan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The agent Tyler at front desk was awesome during check-in. Keep up the good work Tyler, the hotel is lucky to have you. Cheers
2024년 4월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 4월 7일
Dear Hernan, thank you so much for this amazing review of one of our agents. We are so happy to hear you experienced such wonderful costumer service from our staff and we hope to see you again in the future.

10/10 - 훌륭해요

Kristina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The front desk ladies are the best .very thiughtful and polite,and friendltcwith my grankids awsome job guys, we love coming here
2024년 4월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 4월 4일
Dear Kristina, we are so happy you experienced our amazing costumer service. Thank you so much for stay with us and we hope to see you and your grandkids in the future.

10/10 - 훌륭해요

Jolene

가족 여행
좋아요: 편의 시설/서비스
Love they allow our furry friend
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 23일
Thank you for letting us know you had a good time. We love our guests' furry friends too! Please come back and see us againHotel Ruby Ponderay.

10/10 - 훌륭해요

Sydney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the perfect place for me and my husband to take a quick getaway. Check out was easy and online, staff was very nice, and the room was very clean and nice. The walls are a bit thin so you could hear…noises at times, haha. But we very much enjoyed our stay. Definitely coming back!
2024년 3월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 3월 19일
Dear Sydney, thank you so much for your amazing review, we pride ourselves in having friendly staff and a positive environment guests can come and relax in. We hope to see you again in the future.

10/10 - 훌륭해요

Christina

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot tubs and firepits were amazing
2024년 3월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 3월 17일
Dear Christina, thank you so much for your positive feedback we are so happy to hear you enjoyed our relaxing pool and spa area with our patio and firepits. We look forward to seeing you in the future.

4/10 - 별로예요

Theadore

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I booked the room, it indicated that there was a bar and restaurant at the hotel. We had to drive to it, it’s not at the hotel at all. Very disappointed!!! Very misleading
2024년 3월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 3월 13일
Dear Theadore, thank you for your feedback and i do apologize you were not happy with your stay. The restaurant and bar are a short 5 minute walk from the hotel in the parking lot next to us, however I understand what you mean about it not being connected. We do hope you will come stay with us again in the future.

8/10 - 좋아요

kristy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property!!
2024년 2월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 3월 4일
Dear Kristy, thank you so much for your positive review and we look forward to seeing you in the future.

2/10 - 너무 별로예요

Benjamin Rudy 님, Addy

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Hotel is fine. Unfortunately, at 10:45PM staff opened my door (which was chained) and yelled to get out saying the computer shows the room empty. I checked in at 6pm... paid for the room, was given the card keys... I told them I paid for my room. They came back and beat on the door again 10 minutes later demanding I open the door and vacate the room... they did this several times after I gave them my name... the last time they threatened to call the police, I told them to go right ahead. 10 minutes passed and a lady came to my door again and started to apologize for their error... They need to retrain their staff and learn how to make contact with people that are asleep and not threaten them. The hotel did comp my room and the day staff were very sincere in their repeated apologies. It could have been handled is a much better way....
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 3일
Dear Mr. Rudy,I sincerely apologize for what happened last night. This is not how I want our guests to be treated. Please know that this was a very isolated incident and I used the situation to educate staff on how to address things differently in the future. I appreciate you sharing your feedback, as I care about your experience. I’m so sorry things went this badly and I hope the full refund for your stay shows you how much your experience matters.Nicole Bailey - General Manager - Hotel Ruby Sandpoint Ponderay

10/10 - 훌륭해요

Cipriano

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
2024년 2월에 8박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 27일
Dear Cipriano, thank you for your positive review and we look forward to seeing you again in the future.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 27일
Dear Tom, thank you so much for your positive feedback and we hope to see you again during your next stay.

10/10 - 훌륭해요

Bethany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 25일
Dear Bethany, thank you for positive review of our hotel and we hope to see you again in the future.

10/10 - 훌륭해요

Kortni

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great little hotel. Close to amenities. Nice pool area. Quiet. Staff was great.
2024년 2월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 23일
Dear Kortni, thank you so much for this amazing review we take pride in our wonderful staff and peaceful environment here at The Ruby. We look forward to your next stay with us.

10/10 - 훌륭해요

Ulrike

2024년 2월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 23일
Dear guest, thank you for your positive review and we hope to see you again in the future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ruby
Beautiful clean modern property jat the base of the road to Schweitzer Mountain Resort. The only issue was WiFi was for some reason weak on our side of the hotel. Only mark they need to improve.
2024년 2월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 21일
Robert, thank you so much for positive review we aware of the Wi-Fi being a little weak and we are working on that immediately we do apologize if this affected your room in any way. We do hope to see you again in the future.

10/10 - 훌륭해요

Michael 님, marysville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very clean, staff was awesome.
2024년 2월에 3박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 20일
Michael, thank you for your positive feedback we are so happy to hear you you had a great experience with our staff, convenient location and high standards of cleanliness. We hope to see you again in the future.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good, but didn’t like the shower.
2024년 2월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 15일
Steven, thank you for your review I am sorry you did not find the shower satisfying. Can I ask what you did not like about it? We hope to see you again in the future.

6/10 - 괜찮아요

Natalie

좋아요: 청결 상태
Our stay was nice few little things were a little disappointing. Hot tub cloused at 11pm so by the time we got back to the room we had no time to enjoy it. Ther was no batter for the waffles. The shower foset was broken.
2024년 2월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 15일
Natalie, I am so sorry to hear there were a few things wrong with your stay. We do apologize about the hot tub closing at 11 it is hotel policy due to safety. I hope we will see you again in the future to make a better impression.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for a skiing weekend. Relatively inexpensive and well kept
2024년 1월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 9일
Michael, thank you so much for your review we are so happy to hear you enjoyed your stay with us at The Ruby. We hope to see you again in the future.

8/10 - 좋아요

Tom

Very clean hotel.
2024년 1월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 9일
Dear Tom, thank you for review and we look forward to seeing you again in the future.

10/10 - 훌륭해요

Altman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 7일
Dear Altman,thank you for this wonderful review of Hotel Ruby and we look forward to seeing you again in the future.

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 7일
Dear Miranda,thank you for this amazing review and we look forward to seeing you again in the future.

8/10 - 좋아요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: FOM, Jennifer Carter 님, 2024년 2월 3일
Ashley,thank you for your wonderful review and we look forward to you staying with us in the future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 1일
James, thank you so much for this great review we look forward to you staying with us again in the future.

8/10 - 좋아요

Jessie 님, Woodinville

2024년 1월에 2박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 3월 20일
Dear Jessie, thank you for your positive feedback. We do hope you enjoyed your stay with us here at The Ruby and we hope to see you again in the future.

10/10 - 훌륭해요

Austin

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 1월 23일
Austin, thank you for staying with us here at The Ruby we look forward to seeing you again in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: FOM Jen 님, 2024년 1월 23일
Michael, thank you for staying with us here at The Ruby and we look forward to seeing you in the future.

8/10 - 좋아요

WILLIAM 님, SPOKANE

2024년 1월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 14일
William, thank you for your review and staying with us here at the Ruby, we look forward to seeing you again in the future.

10/10 - 훌륭해요

Shawn

2024년 1월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 1월 23일
Shawn, thank you for staying with us and your positive review. We hope to see you again in the future.

6/10 - 괜찮아요

Alan

2024년 1월에 3박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 10일
Alan, thank for your review and we look forward to seeing you again in the future.

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, clean and a great value. Great continental breakfast, coffee available 24 hours. Very friendly staff. Robes available from the front desk to go to/from the pool and hot tub. We stayed four nights. Convenient access to Schweitzer mountain. We’d go back.
2024년 1월에 4박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 1월 20일
Stacey, thank you for staying with us here at The Hotel Ruby. We are so pleased to hear you enjoyed our amenities, clean rooms and friendly staff. We look forward to seeing you again in the future.

6/10 - 괜찮아요

francesca m

별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 1월 19일
Dear guest, thank you for you kind review and we hope to see you in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Nicole 님, 2024년 1월 8일
It looks like you enjoyed your stay with us at Hotel Ruby Ponderay. Thanks for taking the time to post a review. We hope to host you again. Hotel Ruby Ponderay

10/10 - 훌륭해요

Christy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the king suite with the jacuzzi tub and fireplace, it was incredible! Fully renovated and the bed was new and so comfy. The only downside was no elevator, lugging my suitcase up the stairs was a pain! Would stay again.
2024년 1월에 1박 숙박함
답변 제공: FOM, Jennifer Carter 님, 2024년 1월 19일
Christy, thank you so much for staying with us here at the Ruby. We are so sorry we could not provide you with an elevator the staff is always willing to help you upstairs with your luggage for next time. We are so happy to hear you found our King Suite comfortable and to your liking. We hope to see you again in the future.

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Great stay. I use to stay here once a week years ago. Still a very nice place. Will be back. Great comfortable beds. Very clean rooms. Great location.
2023년 12월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 8일
Hello Dan,Thanks so much for sharing your feedback about Hotel Ruby Ponderay. We appreciate your repeat business and thank you for letting us know you enjoy our hotel. We look forward to your next visit.

8/10 - 좋아요

Ethan

2024년 1월에 3박 숙박함
답변 제공: FOM Jennifer Carter 님, 2024년 2월 1일
Ethan, thank you so much for your wonderful review and we hope you will come stay with us again.

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & Comfortable & Quiet
Jen was very helpful in checking me into a room that would be nice and quiet. Very clean and comfortable room.
2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 8일
Hello Bonnie, Thank you for letting us know you had a good time. We're glad that Jen shared our best guest service with you. We want all of our guests to feel at home here. Hotel Ruby Ponderay