“Rooms don’t have a fridge, even family rooms don’t, which is annoying when you want to chill water or drinks etc. you would think a fridge is standard these days.
Also, asked for a carrier bag at reception and was told they don’t have any, which I find hard to believe.
Also, cleanliness (or lack of) was a problem. Overall, the rooms are not very clean, I don’t know whether that is just me having high standards. Our bathroom sink had tons of tiny men’s shaved hairs all over it, my son was very...
“Reception staff great. Breakfast Ok. Our hot meal was brought to the table 5 minutes after we sat down for cereal. Order not as requested which meant wasted food.Staff?”
“Bed room clean. Mattress and pillows on the hard side.
Shower room sensors stayed on all night so did not sleep very well.
Noise and banging throughout the night, from the dining room below I think, dragging of chairs.
Bathroom had recycled soap dispensers with clogged shampoo. Would have been nice to have had small unopened mini bottles for hygiene purposes.
Fantastic evening meal and breakfast.
Very friendly and helpful staff.
Lovely hotel.”