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“The room was clean, the staff was friendly, the breakfast was very good, and the beach view was great. It's a nice location, but be prepared for several miles of narrow lanes to get there.”

“We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

“A lovely stay. Good choice on the breakfast menu. Staff need to be more aware of customer requirements, eg table to be cleared, breakfast orders to be taken.”

“The staffs are absolutely brilliant!”

“Darren at reception was really lovely, the lady who served us breakfast in the morning was very lovely and accommodating. The hotel dog ran up to us barking as we were leaving, which was a bit alarming. The bedroom was simple and clean. Unfortunately the hotel has an awful smell, even in the bedrooms, like damp or mouldy carpets. A bee was in our room, luckily my husband was able to get it out. I appreciate it is an old historic building, but a deep clean and refresh of the carpets might help.”

“Good & clean”

“Room was clean Food was excellent and staff were very friendly”

“The room was spacious and well provided. The staff was friendly and helpful. The breakfast was very good offering a large choice of options. Dinner menu was also excellent and the food was fresh and well prepared.”

“The cabin i stayed in was as good as new.wonderfully smiley cleaner. Very helpful staff. Made an effort for me. I only stayed for 1 night so it worked perfectly for me. Convenient bus stop. Big carpark, large family orientated garden. Practical. As u would expect from urban setting not the most beautiful.”

“Excellent value for the location! Easy access to everything in Newquay.”

“This is a pub with rooms, so not a hotel. But, wow it is absolutely at the top of the scale for pubs. Room was perfectly clean and had as good a view as you could find anywhere in the world. Location, perfect, parked at the nearby harbour carpark, not overly expensive. Bar staff were great, evening food was great, four real ales on tap, all delicious. Great choice at breakfast and again lovely staff. I would seriously give this accommodation 11 out of 10. 100% recommended.”