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“This really wasn’t a pleasant stay. I arrived and we showed to my room which was freezing cold as the radiator wasn’t turned on. I tried to book a table for 8:30 pm but was told the kitchen closed at 8 pm. Even when I arrive home from dinner the room was still freezing and the duvet cover was very thin. The window banged all night heating didn’t come on early in the morning. I was cold all night.The breakfast the following day was awful.”

“Shower was hot and great pressure. Bed was comfortable but pillows basic. £6 for parking. All staff kerbed were great. ”

“Central location. Room was lovely. Modern fixtures and fittings. Comfortable bed. TV reception wasn't great but probably not the hosts fault. ”

“The Haven is in a wonderful position at the entrance to to Poole Harbour. Staff are welcoming and friendly, the rooms are comfortable and the whole hotel is clean. Did not eat there this trip but only because the are some many restaurants to try locally in and around Poole.”