미니바, 객실 내 금고, 책상, 방음 설비

이코노 로지 인 & 스위트 포트 아서 니어 사빈 패스 여행 후기

2 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 90개 이용 후기 중 30개" "
평점 8 - 좋아요. 90개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 90개 이용 후기 중 15개" "
평점 4 - 별로예요. 90개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 90개 이용 후기 중 7개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Termaine

2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Termaine,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

2/10 - 너무 별로예요

Summer

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Summer, We apologize for any inconvenience you experienced during your stay. If you have any specific feedback or concerns, please reach out to us directly so we can address them accordingly. We appreciate your time and hope to have the opportunity to serve you better in the future.

4/10 - 별로예요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Owner demanded cash deposit even though I registered through expedia upon arrival.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 16일
Hello Richard, We apologize for any inconvenience caused. To ensure a seamless check-in process in the future, we will review our procedures with our staff. Thank you for bringing this to our attention.

8/10 - 좋아요

Osny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Osny,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Lucy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property was conveniently located but was a bit run down. There was rust in the tub, the sink stopper was missing, the coffee maker wouldn’t work, the faucet had minimal water pressure and the door keys worked intermittently.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Lucy,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our property as well as our tub. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 - 좋아요

Terrance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2023년 9월 1일
Hello Terrance,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 - 좋아요

Hilda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hello Hilda,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Kenny

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hello Kenny,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

2/10 - 너무 별로예요

Alfredo

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I let the front office know about bed bugs and the manager try to convince me that it wasn’t. I wouldn’t recommend this place.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 17일
Hello Alfredo, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 28일
Hello Amy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

Hung

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very dirty and no maintenance at all
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 15일
Hello Hung,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 - 훌륭해요

Amber

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 13일
Hello Amber,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

Krystal

2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 15일
Hello Krystal,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 - 훌륭해요

laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms have kitchenettes. It is much like staying at a condo.
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hello laura,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Lee

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 30일
Hello Lee,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Kylie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will be staying again!!
Room was very big! Smelled great only complaint was having cigarette burns on sheet and covers. Overall good stay! Very friendly staff!!!!
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 2일
Hello Kylie,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and also our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 - 훌륭해요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price i couldnt complain everything was fine
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 27일
Hello Joshua,We appreciate that you've taken the time to share with us regarding our price. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 - 별로예요

Christopher

가족 여행
별로예요: 청결 상태
They have you put down a $100 cash deposit per room. The room was dirty and had insects.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 1일
Hello Christopher,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were able to check in early & staff were v helpful. Clean & tidy property. Pool small but clean
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 28일
Hello Christopher, Know that your voice is of tremendous importance to us and we value your comments about our staff and your comments about our property. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 - 훌륭해요

Onil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff. Always around available for assistance.
2022년 5월에 3박 숙박함
답변 제공: Manager 님, 2022년 6월 11일
Hello Onil, Thank you for taking the time to share your comments regarding our staff. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 - 훌륭해요

Lindsay

2022년 5월에 4박 숙박함
답변 제공: Manager 님, 2022년 8월 28일
Hello Lindsay,On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

10/10 - 훌륭해요

Nhi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the kitchenettes.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello Nhi, Thank you for taking the time to share your comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and hotel was clean including the pool.
2022년 4월에 2박 숙박함
답변 제공: Manager 님, 2022년 5월 3일
Hello Steven, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and comments about our pool. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 - 좋아요

Lucila

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Que me despertarán a las 8am
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 30일
Hello Lucila, Thank you for being a valued guest and for providing us the feedback regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 - 훌륭해요

juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 27일
On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 - 좋아요

Virginia Rose

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was very spacious with a separate kitchen area. The property is kind of run down but the room itself was clean and the property is very well-lit with lots of cameras, so it felt safe. Overall I recommend as a good budget option :).
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 9일
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our area and also our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No
Dirty inside room
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 21일
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 20일
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and very pleasant.
Stay was amazing. Everyone was very helpful and friendly.
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 6월 10일
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2021년 3월에 2박 숙박함
답변 제공: Manager 님, 2021년 3월 24일
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 - 괜찮아요

실제 이용하신 고객

2020년 11월에 3박 숙박함
답변 제공: Manager 님, 2020년 12월 7일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - 좋아요

Victor

출장 여행
좋아요: 직원 및 서비스
2020년 11월에 1박 숙박함
답변 제공: Manager 님, 2020년 11월 17일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

6/10 - 괜찮아요

실제 이용하신 고객

2020년 11월에 1박 숙박함
답변 제공: Manager 님, 2020년 11월 16일
On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 5박 숙박함
답변 제공: Manager 님, 2020년 11월 20일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
Very clean. Great customer service.
2020년 11월에 3박 숙박함
답변 제공: Manager 님, 2020년 11월 15일
Thank you for sharing your experience with us. We appreciate the input referring to our service. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wesome
It's great
2020년 8월에 1박 숙박함
답변 제공: Manager 님, 2020년 8월 30일
Thank you for sharing this honest review and feedback about our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Manager 님, 2020년 8월 10일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

8/10 - 좋아요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Manager 님, 2019년 12월 11일
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 - 너무 별로예요

navdeep

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kitchen without utensils
Kitchen without utensils??? Its a joke.
2019년 10월에 7박 숙박함
답변 제공: Manager 님, 2019년 10월 31일
We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 - 괜찮아요

S.

2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking was horrible nothing was close to my room but a lot of handicapped spaces. I have knee issues but not a handicap sticker or anything I just think its an overkill on amount of handicap spaces
2019년 10월에 1박 숙박함
답변 제공: Manager 님, 2019년 10월 30일
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 - 좋아요

Linda

좋아요: 직원 및 서비스, 객실의 편안함
Clean, cold A/C
Clean room, except the floor felt dirty. Might have been my imagination. It is an older property that has been redone fairly successfully. There were dents in few of the doors (ooen to outside) but area is well lighted and didn’t seem unsafe. Water pressure was good in the sink but very poor in our shower; I think the shower head was to blame. We mentioned it to front desk lady upon checkout, and she wrote it down. All in all, not a bad place. We were passing through and only there for one night.
2019년 7월에 1박 숙박함
답변 제공: Manager 님, 2019년 8월 1일
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2/10 - 너무 별로예요

Terrell

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was not good, unhappy about my room, service, etc
2019년 7월에 2박 숙박함
답변 제공: Manager 님, 2019년 7월 23일
It means so much to have earned your business. We appreciate the feedback regarding our service and room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태, 객실의 편안함
Adequate
Looked fairly clean, however there was a dead roach in our room. Also there was some soffits damaged on the building.
2019년 6월에 1박 숙박함
답변 제공: Manager 님, 2019년 7월 2일
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was great, very convenient close to everything. We will definitely be back again.
2019년 5월에 3박 숙박함
답변 제공: Manager 님, 2019년 5월 29일
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: Manager 님, 2019년 4월 17일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - 좋아요

Draylone

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
There was always "only eggs" at breakfast and staff was not well trained because they didn't know how to check me out.
2019년 3월에 6박 숙박함
답변 제공: Manager 님, 2019년 3월 24일
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and breakfast. We hope to someday have another opportunity to host your stay.

8/10 - 좋아요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location
Always a great stay. Convenient comfortable clean. Nice staff. Very accommodating with always a ground floor.