숙박 시설 정면

세븐 스타스 호텔 여행 후기

3 out of 5
세븐 스타스 호텔
Delmas 33 no 19 a Cote Henfrasa, Port-au-Prince

이용 후기

5.8
평점 10 - 훌륭해요. 25개 이용 후기 중 5개" "
평점 8 - 좋아요. 25개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 25개 이용 후기 중 3개" "
평점 4 - 별로예요. 25개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 25개 이용 후기 중 7개" "

6.2/10

청결 상태

6.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Camoens

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property doesn't look like a hotel, nothing work, the pool was out of service, the TV doesn't work, there is no wifi on property. A restaurant with no food and no beverage not even water. The room only has 2 outlet. If the tv is on that left you with one other choice. No iron or iron board. The worst i ever seen for that price
2023년 10월에 1박 숙박함
답변 제공: Admin 님, 2023년 11월 14일
Thank you for your feedback. We will do everything that we can to make the changes. Please keep in mind that certain factors are out of our control due to the political crisis of the country. Once again, we appreciate your feedback.

10/10 - 훌륭해요

Hans

2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Management 님, 2020년 12월 14일
Thank you for your review.

4/10 - 별로예요

JIMY

별로예요: 숙박 시설 상태 및 시설
there was no wifi at all, i was there for four long days with no wifi. the staff was very nice, front desk was extremely professional and friendly. and it seemed like that management didn't care about the fact that there was no wifi in the whole place. i do not live there therefore i had to pay for the internet every single day out of pocket.
2020년 10월에 4박 숙박함
답변 제공: Management 님, 2020년 10월 22일
Hello! We apologized for the inconvenience. We will be working diligently to get the issue resolved. Hope you enjoyed your stay, and will visit us again.

8/10 - 좋아요

실제 이용하신 고객

2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything it is very clean the service en General was execellent
2019년 12월에 4박 숙박함
답변 제공: Management 님, 2019년 12월 30일
We would like to thank you for taking the time to give us a review. We are delighted that you was fully satisfied with our service. We look forward to serving you again real soon!

8/10 - 좋아요

Jules 님, Nouveau Brunswick

단체 여행
좋아요: 청결 상태, 직원 및 서비스
J’ai été flatté par l’hospitalité et l’accueil a l’hôtel, jai deploré le manque de suivi des clients avant l’arrivée
2019년 11월에 3박 숙박함
답변 제공: Management 님, 2019년 12월 30일
Merci d'avoir pris le temps de nous donner un avis. Nous sommes heureux d'apprendre que vous avez été satisfait du service. Nous espérons que vous pourrez nous rendre visite très bientôt!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In general it was okay and clean. The staff was friendly. What I like the most was the food in the hotel restaurant was good and not too much expansive. The hotel is also close to the airport.
2019년 2월에 2박 숙박함
답변 제공: Management 님, 2019년 2월 19일
We appreciate your feedback! Our goal is to always make your stay exceptional. See you real soon.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 11월에 1박 숙박함
답변 제공: Management 님, 2018년 12월 5일
Thank you for your review. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lie on Description
There were no Wi-Fi, even though both the staff and their description online said there was Wi-Fi. Not right to mislead customers like this, especially if one's work require Wi-Fi. And the customer service was also lacking. I would definitely not recommend this hotel.
2018년 2월에 1박 숙박함
답변 제공: Management 님, 2018년 3월 7일
We are sorry you did not enjoy your stay. There is Wi-Fi. Please contact the front desk the next time you run into any issues with the internet during your stay.

8/10 - 좋아요

jimy

Needs a lot of work but okay.
The location was very convenient, but the free breakfast ends at 9 am, that’s mean after 9 am One has to pay to eat. The shower head was extremely dirty. The courtesy water In the fridge was very helpful. Overall the stay was okay.
답변 제공: Management 님, 2018년 2월 23일
Thank you for your review. We appreciate your feedback. We will make the necessary improvements to make your next stay a better one.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
THAT WAS A REALLY REALLY BAD EXPERIENCE.
I DID NOT REALLY EXPEND ALL MY TIME IN THIS HOTEL BUT THE DAYS THAT PASSED THERE WERE REALLY REALLY BAD. ALMOST CALLED FOR A REFUND. THE BREAKFAST IN THIS HOTEL WAS THE SAME THING EVERYDAY. ONE DAY WAS TAKING A SHOWER THE WATER CUT OFF RIGHT IN THE MIDDLE OF MY RISING MY BODY. IMAGINE THE FEELING OF IT. COUPLE TIMES HAD TO RUN TO THE RECEPTIONIST TO ASK FOR TOWEL, ONE NIGHT CAME HOME AFTER THREE DAYS THE ROOM NEVER BEEN DONE WHEN I LEFT THE SIGN FOR SERVICE, THE WORST OF IT TOLD THE GUY OK GIVE ME TWO TOWELS AND I CAN DO THE BED MYSELF, HE OPENED 12 ROOMS CAN NOT FIND TOWELS., PLEASE I DESERVE A REFUND. THANK YOU.
2017년 11월에 19박 숙박함
답변 제공: Management 님, 2017년 12월 14일
Thank you for your feedback. Unfortunately we were never not made aware of the issues that you were having during your stay. We will address all of the issues that you have mentioned. We also would like to invite you back the next time you are in our city for a free complimentary lunch or dinner. We do encourage all of our guests to complete a real time feedback so we may address any issues that you may have during your stay. Thank you once again for making your reservation with Seven Stars Hotel.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
A regular hotel, did not meet expectations
The maid service is not very good.
2017년 10월에 2박 숙박함
답변 제공: Management 님, 2017년 12월 12일
Hello! Thank you for your review. If their is anything we could do to make your stay an exceptional one, Please do not hesitate to contact front desk. You may also quickly reach us by doing a real time feedback by logging into your account. We appreciate your business Management

4/10 - 별로예요

Steven 님, california

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Won't go back!
From the beginning of our stay to the end this was pretty disappointing. First they had no record of our reservation. I had gotten a room with two queen beds and took us, 4 men, to a room with one double bed! They did give us what I reserved but the girl who helped us had a bad attitude. The ac in our room worked, it sounded like it was on at least, but did not cool the room. One nice touch was a washed car when we woke up and we did get help for a flat tire. Overall this was a pretty disappointing experience.
2017년 10월에 1박 숙박함
답변 제공: Management 님, 2017년 11월 24일
Hello! We apologize for any problems that you experienced during your stay. We will definitely address all the issues that you stated. if you change your mind, and would like to stay with us in the future please ask for management if you are experimenting any issues the front desk is unable to address. We thank you again for your business!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to downtown or uptown
Lots of hot water, everything is tiled, service is very accommodating. Restaurant is in the basement and tends to be warm. Food needs lots of work. A/C and privacy was great and electricity was consistent.
2017년 6월에 3박 숙박함
답변 제공: Management 님, 2017년 8월 2일
Hello! We woul like to thank you for leaving your review. Your feedback is greatly appreciated. We are making much improvement, and we hope to see you real soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff good restaurant good food peace of mine near everything transportation airport is about 10 minutes.afordable price
답변 제공: Ultha 님, 2017년 4월 4일
Hello! Thank you very much for the positive feedback. We appreciate your business. Please visit us real soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설

4/10 - 별로예요

Carl 님, Ft Lauderdale

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's just about time
It was just ok

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too much noise in the area
I didn't enjoy my stay at all.its terrible .not what I was expected at all.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
They had no record of my booking.
I had to full price again in cash. This took most of the money we came with to help others.
Hello! All issues have been resolved. We should receive all reservation made online. We will offer you an additional discount for your next visit. Thank you for your bussiness.

4/10 - 별로예요

Hilson 님, Miami, Fl

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Unpressive
Hotel needs an overall make over. Food is somewhat ok.
답변 제공: Management 님, 2016년 1월 31일
Hello! Thank you for your feedback. We are working very hard to make the necessary changes. Referrals are welcome. We appreciate your business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and very friendly
Overall good experiance and good experiace I would recommend to any one
답변 제공: Management 님, 2016년 1월 31일
Hello! Thank you for this review. We appreciate all feedback. Please visit us soon!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not good
답변 제공: Management 님, 2015년 11월 7일
We are sorry you did not Enjoy your stay. Please ask for management next time you are here, So we may address any issues you may be experimenting. We are always here for our guests.

6/10 - 괜찮아요

Carl 님, ft lauderdale

take off time.
Water get cut off any time,but stay was ok.
Hello! We apologize for the inconvenience. Please contact front desk, or ask to speak to management with any problems you may have during your future stay.. Unfortunately we were unaware of the issue, but we will take the proper course of action to get the issue resolve. Thank you.