Kelly booked post cyclone Jasper when we had no electricity and running water, meaning we were unable to safely accommodate her in accordance with government regulations. No power also meant the inability to go online and block out dates to prevent bookings. Kelly received free cancellation with full refund.While we sustained no real property damage and are able to continue business, the area has sustained flood damage to roads and infrastructure, with access now opened via the Julatten/Mt Molloy road and water expected to be back on within 24 hours from now.This has been my first opportunity to respond with electricity having been restored overnight.The Capt. Cook Hwy, between Cairns and Port Douglas, sustained major land slide damage and looks like being closed to traffic until around the end of January, according to preliminary reports.Please do consider supporting us during this event as we're ready to host a great stay in what is still and always will be, Paradise.

Thank you Debra. It was a pleasure hosting your stay. Congratulations on a magnificent 3rd place win.

Thank you for your kind comment. It was a pleasure hosting your stay.

Thank you Todd, it was a pleasure hosting your stay.

Thank you George, glad you enjoyed your stay. Safe travels.

Thank you Eric, it was a pleasure hosting your stay.

Thank you Coy, it was a pleasure hosting your stay. We look forward to your next visit.Best Regards,

Thank you kindly Joseph, it was a pleasure hosting your stay with us.You're in our gang now.Safe travels to you and may the sun enlighten your path.

Thank you kindly, so glad you enjoyed your stay.

Thank you so much for your kind words. look forward to your next visit.

Thank you Jane, glad you enjoyed your stay.

Thank you Peter. Everyone turned up with cars in the last two weeks, some with large utes that took up two spaces as parking skills appeared lacking. Of course we can't control driver skills.

Thank you Helen. x

Thanks Peter. BTW, I have your glasses, and a sim card you left behind. Let me know what you want me to do with them.

We don't control the weather, when gardening work is done leaf litter etc do drop into pool (must have been the one day you looked into the pool area), otherwise water quality is tested daily, water is crystal clear, all cleaning is done to high standard using professional antibacterial products, all lights in your apartment were checked after you, all working. The vast majority of other guests disagree with your evaluation. There's one of you experts every year.

Thank you.

Thank you Joel. It was great to host your stay.

Thank you Christopher. For your next visit book early so you don't miss out on an upper floor apartment fitted with sky lights.

Thank you, we look forward to your next stay.

Thank you, happy you enjoyed your stay.

Thank you, we look forward to your next visit.

Dear Anonymous (George), the TV works better when the power is switched on. The coffee pod machine? Was clean when you left, not sure how it got dirty prior to your arrival? Your rating differs completely to all our other guests. Could it be because you chose to alter location on your check in day and weren't able to get a refund according to reservation contract? Being a small town I also heard of your complaints in restaurants and refusal to pay. You're famous in Port Douglas George.

Thank you, we look forward to your next visit.

Thank you, we look forward to your next visit.

Thanks for your comment. We're glad you enjoyed you stay. We look forward to your next visit.

Thank you, we look forward to your next visit.

Thank you, we look forward to your next visit.

Thank you for your comments.

Someone had lots of oily sunscreen. Bad for swimming pools. Glad you enjoyed your apartment. Insects are part of the tropics unfortunately. We do spray for them, but how much poison is too much while still being environmentally conscious?

Thank you.

Thank you for your comments.

Thank you for your comments.

Thank you for your comments.

Always welcome. Thank you.

Thank you for your kind comments. Great to hear you enjoyed your stay.

Thank you Joanne. We look forward to seeing you again.

Thank you.

Thank you, looking forward to our next visit.

Thank you, looking forward to our next visit.

Upgraded from Standard Studio, cheapest apartment to Twin Key 2 bedroom x 2 bathroom apartment, our most expensive apartment @ $25, the price of extra bedding which wasn't selected in your original booking for 3. All aircon and fans are functioning? Three adults in apartment for only 2 you would think is uncomfortable?