라운지

AC 호텔 바이 메리어트 포틀랜드 다운타운, 오리건 여행 후기

3.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 693개" "
평점 8 - 좋아요. 1006개 이용 후기 중 214개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 46개" "
평점 4 - 별로예요. 1006개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 21개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

JAYOO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's good
2023년 11월에 2박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2023년 11월 30일
Dear Jayoo,Thank you for your feedback and we hope to see you again soon.

10/10 - 훌륭해요

Jungmin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and cozy.
Very clean and cozy.
2022년 1월에 4박 숙박함
답변 제공: Ryan (GM) 님, 2022년 1월 12일
Beautiful! Thank you Jungmin. Ryan (GM)

8/10 - 좋아요

mun su

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
포틀랜드자유여행중
시설은 깨끗하며 다양한스팟의 접근성이 좋았습니다.조식도 깔끔하게준비되어졌습니다.다만 층간 소음은 ㅠ..ㅠ
2019년 12월에 1박 숙박함
답변 제공: General Manager 님, 2020년 2월 11일
Thank you for your review. We hope to welcome you back soon. Safe travels.

10/10 - 훌륭해요

Jungsook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: General Manager 님, 2019년 11월 5일
Thank you for your 10-star rating. We look forward to welcoming you back soon. Safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천해요
화장실이 너무 깨끗하고 쓰기 편했어요! 침구가 편하긴했는데 베개가 조금 높아서 안배고 잤어요 ㅠㅠ 그래도 전체적으로 서비스도 훌륭하고 호텔 분위기가 좋았어요
2018년 12월에 3박 숙박함

8/10 - 좋아요

Hwang

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay in downtown
If you were looking for weirdness, better get a room around pearl district. for business traveller, it will be good budget hotel.
2018년 5월에 3박 숙박함

8/10 - 좋아요

??

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Treven 님, Modesto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and price in downtown
2024년 5월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 21일
Dear Treven, we're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it means the world to us that we could meet your expectations. We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.

4/10 - 별로예요

EthAn

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
The facility is nice and clean overall. But a couple of things disappointed us. The sheets were dirty and stinky and unfortunately the service specially at night was terrible. Imagine you come back to your room late night, the TV is on and loud and you are tired enough to go to sleep. Then you realize there is no remote control in the room to turn the tv off. So you call the reception desk and they tell you what, if there is no remote controller in your room you can’t turn the tv off, because we don’t have the spare one, and the room service is not available! So sadly we have received a terrible customer service on that night.
2024년 5월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 5월 17일
Dear Ethan Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. It is disappointing to hear about the dirty sheets and the poor service, especially at night. This is certainly not the standard we strive for.We understand how frustrating it must have been to deal with a loud TV without a remote, and not having room service available to assist you. We are taking your concerns seriously and will address these issues immediately. Our housekeeping team will be retrained to ensure that all rooms are thoroughly cleaned and inspected before guest arrival. Additionally, we will review our night service protocols to prevent such lapses in the future.Your experience highlights areas where we need improvement, and we appreciate you bringing them to our attention. Please reach out to us directly if you would like to discuss this further or if there is anything we can do to make it right. We hope you will consider giving us another chance to provide you with the quality service you deserve.We hope you will consider giving us another chance to provide you with the quality service you deserve.

4/10 - 별로예요

Jennifer 님, Poulsbo

출장 여행
별로예요: 직원 및 서비스
I’m here for a meeting and won’t stay again. No where to pull in for the valet, when I pulled over to call the hotel to ask for help, no one answered the phone, so I parked in a garage down the block. When I ask the front desk person for help with parking, I got vague answers about free street parking after 7:30. It was 5:00. Room is fine, restaurant is closed. Thai restaurant across the street has been the only saving grace.
2024년 5월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 5월 14일
Dear Jennifer,Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We apologize for the inconvenience you faced with our valet service and the difficulty in reaching us by phone. Your comments have been shared with our team to ensure better service in the future.We're glad to hear you found the room satisfactory and enjoyed the Thai restaurant across the street. We understand your frustration with our restaurant being closed and will make sure to provide clearer communication about dining options in the future.We hope you'll consider giving us another chance to provide you with a better experience.Best regards,

10/10 - 훌륭해요

KIRANDEEP

2024년 2월에 1박 숙박함
답변 제공: AC HOTEL PORTLAND DOWNTOWN 님, 2024년 5월 13일
Dear Kirandeep,We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it means the world to us that we could meet your expectations.We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.

8/10 - 좋아요

Gaelle

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 5박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 5월 8일
Dear Gaelle ,Absolutely thrilled to hear such positive feedback! Thank you so much for taking the time to share your experience. It's incredibly rewarding to know that we've met your expectations. We look forward to serving you again in the future!

10/10 - 훌륭해요

Esmeralda

2024년 4월에 3박 숙박함
답변 제공: Bella B. 님, 2024년 5월 27일
Dear Esmeralda,Thank you for sharing your review with us! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jasmyne

2024년 5월에 1박 숙박함
답변 제공: Bella B. 님, 2024년 5월 27일
Dear Jasmyne,We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it means the world to us that we can meet your expectations. We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.

10/10 - 훌륭해요

Eunice

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 7박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 5월 8일
Dear Unice,Absolutely thrilled to hear such positive feedback! We look forward to serving you again in the future!

6/10 - 괜찮아요

Aileen

2024년 5월에 1박 숙박함
답변 제공: Bella B. 님, 2024년 5월 27일
Thank you for taking the time to let us know about your stay. We're disappointed to learn that your experience fell short of expectations. We'd love the opportunity to learn more about your stay so we can improve our operations. I hope you'll give us another chance to make your stay a memorable one!

8/10 - 좋아요

Kristin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lights were confusing and didnt all work. Rain shower was broken. Housekeeping ignored do not disturb sign.
2024년 4월에 3박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 4월 30일
Dear Kristin,I'm sorry to hear about your experience. It sounds like there were several issues during your stay that definitely impacted your comfort and convenience. It's disappointing when basic amenities like lights and showers aren't functioning properly, and when your preferences regarding housekeeping are overlooked. Thank you for choosing AC Hotel and I hope you can give us a second chance and make things right for you.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 4월 23일
Dear Maria,We're delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon!"

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable and safe area. Hotel was very clean!! Enjoyed the valet parking.
2024년 4월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 4월 23일
Stephanie ,I'm thrilled to hear you had such a positive experience! It's fantastic that you found the area walkable and safe exploring without worry is always a plus. And a clean hotel makes for a comfortable stay, doesn't it? Valet parking can definitely add a touch of convenience to your trip. Thanks for sharing your thoughts!

10/10 - 훌륭해요

Mauricio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice location in Portland ! :)
2024년 4월에 1박 숙박함
답변 제공: AC HOTEL PORTLAND DOWNTOWN 님, 2024년 4월 18일
Mauricio,Thank you for your feedback and we are looking forward to have you back soon.We appreciate your loyalty.

8/10 - 좋아요

zheji

2024년 4월에 3박 숙박함
답변 제공: AC Hotel Portland downtown 님, 2024년 5월 8일
Dear ZhejiThank you so much for taking the time to share your experience. We look forward to serving you again in the future!

10/10 - 훌륭해요

Shelatiel

2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 5월 8일
Dear Shelatiel,Absolutely thrilled to hear such positive feedback! Thank you so much for taking the time to share your experience. It's incredibly rewarding to know that we've met your expectations. We look forward to serving you again in the future!

8/10 - 좋아요

Mesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a wonderful stay
2024년 4월에 3박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 4월 10일
Mesha,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a memorable experience, and it's always rewarding to know that our efforts have paid off. If you ever find yourself back in the area, we would love to welcome you again for another fantastic stay. Safe travels until we meet again!

10/10 - 훌륭해요

Quennie May

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The interior design.
2024년 4월에 2박 숙박함
답변 제공: AC Portland Downtown 님, 2024년 4월 9일
Dear Quennie May,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our property's convenient downtown location. Being within walking distance to everything certainly adds to the overall experience. We hope to have the pleasure of hosting you again in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

Bryana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property located in downtown. Everything is walking distance.
2024년 4월에 3박 숙박함
답변 제공: AC Portland Downtown 님, 2024년 4월 9일
Dear Bryana,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our property's convenient downtown location. Being within walking distance to everything certainly adds to the overall experience. We hope to have the pleasure of hosting you again in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

Harlene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend hotel in Portland! Easy access to everything. Walkable and they even have a shopping mall. Place is clean, elevators are quick, bar/restaurant on the lobby and most of all very quiet at night. Thats a big deal for my family since we a light sleeper. Ohhhh not to mentioned very affordable. This hotel cost half the price from hotel that I booked in Seattle that’s not even close to what AC hotel offers. Like what I said… HIGHLY RECOMMENDED!!!!
2024년 3월에 2박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 4월 4일
Dear Harlene,Thank you so much for taking the time to share your experience! We're thrilled to hear that you had such a positive stay at our AC Hotel in Portland. We're delighted that you found the place clean, the elevators efficient, and the bar/restaurant in the lobby convenient.We understand the importance of a quiet night's sleep, especially for light sleepers, so we're glad to hear that our hotel met your expectations in that regard. And we're honored that you found our rates to be very affordable compared to other options in the area.Thank you again for your glowing recommendation! We look forward to welcoming you and your family back to our hotel in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.

10/10 - 훌륭해요

SWAMINATHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice property.
2024년 3월에 2박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 4월 2일
Dear Swaminathan,Thank you so much for your positive review! We're delighted to hear that you found our property clean and nice. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. If you have any suggestions for how we can make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 - 별로예요

Priti 님, Burnaby

연인과의 여행
별로예요: 청결 상태
Hotel has room cleaning only alternate days. So you don’t even get complimentary coffee or paper cups on the days that they don’t come to the room. Big inconvenience if you want coffee first thing in morning. Even though he body wash or shampoo is not replenished. This is supposed to be Marriott.
2024년 3월에 3박 숙박함
답변 제공: AC Portland Downtown 님, 2024년 4월 2일
Dear Priti,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by our room cleaning schedule and the lack of complimentary amenities on alternate days. Your comments are valuable to us, and we'll certainly take them into consideration as we strive to improve our services. We aim to provide a comfortable and convenient experience for all our guests, and we regret that we fell short of your expectations during your stay. Please know that your concerns will be addressed with our team to ensure a more enjoyable experience for future guests. We appreciate your loyalty and hope to have the opportunity to welcome you back for a more seamless stay in the future.

8/10 - 좋아요

Lydia

연인과의 여행
좋아요: 직원 및 서비스
Walkable area, pleasant staff. Room was acceptable for cleanliness and comfort but due for some tlc on floors, it had a loose floor board. Low supplies available for coffee/tea.
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 29일
Dear Lydia,Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for walking and that you appreciated the pleasant demeanor of our staff. However, we sincerely apologize for any inconvenience caused by the cleanliness and comfort of your room. Your comments regarding the floors and the limited coffee/tea supplies have been duly noted, and we will address these issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay. Please don't hesitate to reach out if there's anything else we can assist you with.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 29일
Dear Stephanie,Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for walking and that you appreciated the pleasant demeanor of our staff. However, we sincerely apologize for any inconvenience caused by the cleanliness and comfort of your room. Your comments regarding the floors and the limited coffee/tea supplies have been duly noted, and we will address these issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay. Please don't hesitate to reach out if there's anything else we can assist you with.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Garage parking across the street.
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 27일
Dear James,Thank you for your glowing review! We're thrilled to hear you had such a positive experience with us. Your satisfaction is our top priority, and we're delighted to know we hit the mark. We appreciate your recommendation and look forward to serving you again soon!

10/10 - 훌륭해요

Kitiya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s close to the shopping center
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 25일
Dear Kitiya,We're delighted to hear that you had a great stay with us! Thank you for taking the time to share your positive feedback. It's wonderful to know that you enjoyed your experience at our hotel. We strive to provide exceptional service and a comfortable environment for all our guests, and we're thrilled that we met your expectations. We hope to have the pleasure of hosting you again in the future!

8/10 - 좋아요

Christian

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall pretty good spot to stay in , though the last couple times we’ve stayed here, something always happens. On our most recent stay, they gave us a dirty room. Shouldn’t need to go back down to ask for a different room, but they fixed switched us pretty quick.
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 23일
Dear Christian,Thank you for sharing your feedback with us. We're glad to hear that you generally find our establishment to be a good place to stay. However, we sincerely apologize for the inconvenience you experienced with the cleanliness of your room during your recent visit. This is certainly not reflective of our usual standards, and we regret any discomfort it caused you. We appreciate your understanding and patience as we promptly addressed the issue and provided you with a clean room. Please know that we take your feedback seriously and will use it to improve our services to ensure a more seamless experience for all our guests. We hope to have the opportunity to welcome you back in the future for a much-improved stay. If there's anything further we can do to assist you, please don't hesitate to reach out. Thank you again for choosing to stay with us.

10/10 - 훌륭해요

Kari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We book here every year for the shamrock run. It’s so convenient how close it is to race and the hotel is clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 17일
Dear Kari,Thank you for choosing AC HOTEL PORTLAND DOWNTOWN, we appreciate your positive feedback and we hope you visit again soon and if not see you next year.Happy St Patrick’s Day.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 18일
Dear Kenneth,Thank you for your review.We hope you had an incredible experience while staying with us.We would like to see you again soon.Happy St. Patrick’s Day

6/10 - 괜찮아요

Erika

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The rooms desperately need better cleaning procedures
2024년 3월에 1박 숙박함
답변 제공: AC HOTEL PORTLAND DOWNTOWN 님, 2024년 3월 16일
Dear Erika,We appreciate your feedback. We’re constantly working to improve our cleaning procedures to ensure a comfortable and hygienic stay for all our guests. Thank you for bringing this to our attention.We hope to see you again soon and we can provide you with a better experience.

10/10 - 훌륭해요

Lissette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Katie O 님, 2024년 3월 15일
Thank you for the 5 out of 5 score! We look forward to welcoming you back in the future!

4/10 - 별로예요

Alicia

2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 4월 2일
Dear Alicia,We are sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service and amenities to all our guests, and it is disappointing to learn that we fell short during your stay. Your feedback is important to us, and we will use it to identify areas for improvement. Please know that we take your comments seriously and will work diligently to address any issues raised. If you would like to discuss your concerns further or provide additional feedback, please don't hesitate to reach out to us directly. We value your loyalty and hope to have the opportunity to welcome you back for a more positive experience in the future.

8/10 - 좋아요

Amy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It had dual shower heads. Clean mostly quiet
2024년 2월에 3박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 5일
Dear Amy,Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic stay with us. Providing a comfortable and memorable experience for our guests is our top priority. Your kind words truly mean a lot to our team. We look forward to welcoming you back for another delightful stay in the future!

10/10 - 훌륭해요

Mony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and nice. Easy check in and out
2024년 3월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 3일
Dear Mony,Thank you for staying with us and you positive feedback.We appreciate you and we hope to see you again soon.

10/10 - 훌륭해요

Rachelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic staff, clean facilities and convenient location!
2024년 2월에 2박 숙박함
답변 제공: AC Hotel Portland Downtown. 님, 2024년 3월 3일
Rachelle,Thank you for being part of the AC family, and we appreciate the feedback!I hope you have a fantastic day and we hope to see you again soon.

10/10 - 훌륭해요

Amanda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very nice property overall the room could’ve been cleaned better as there was sticky stuff on floor along bedside closest to wan & behind bed there was a lot of dust bunnies other then that room was very nice especially shower Thanks
2024년 2월에 1박 숙박함
답변 제공: AC Portland Downtown 님, 2024년 2월 28일
Dear Amanda,Thank you for your feedback, we really appreciate hearing from you. I will share your experience with the leadership team and HK Director. A clean and comfortable room is one of our expectations. We will work hard to improve the delivery of our rooms, we really hope to see you again in the near future.

10/10 - 훌륭해요

Regina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff. Nice and comfy hotel.
2024년 2월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 2월 25일
Dear Regina,Thank you for your review.We appreciate your business and we want to say thank you for the positive feedback.we hope to see you again soon.

10/10 - 훌륭해요

Pritika

2024년 2월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 2월 28일
Dear Pritika,Thank you for your review, I am glad you had a great experience staying with us. I hope we can see you again soon.

10/10 - 훌륭해요

Karim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 2월 25일
Dear Karim, Thank you for your review.We appreciate your business and we want to say thank you for the positive feedback.we hope to see you again soon.

10/10 - 훌륭해요

Emily

2024년 2월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 23일
Dear Emily,Your kind review mean the world to us. We take great pride in our staff members who go above and beyond to ensure that every guest feels welcomed, valued, and well taken care of throughout their stay. It's incredibly rewarding to hear that their efforts made a positive impact on your experience.See you soon!

2/10 - 너무 별로예요

LEI

2024년 2월에 2박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 23일
Dear Lei,Your feedback is incredibly valuable to us as it helps us identify areas where we can improve and enhance our services. We hope that you will consider giving us another opportunity to regain your trust and provide you with the exceptional experience that we are known for. If you do choose to stay with us again, please don't hesitate to reach out to our team directly so that we can ensure your next visit exceeds your expectations in every way possible.

10/10 - 훌륭해요

Roberto B

2024년 2월에 1박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 3월 23일
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your overall stay with us to be enjoyable. Your satisfaction is our top priority, and we're delighted that you had a positive experience overall.

4/10 - 별로예요

victor

2024년 2월에 2박 숙박함
답변 제공: Ac Hotel Portland Downtown 님, 2024년 2월 25일
Dear Victor,Thank you for your feedback, I hope the next time youre in town you can give us an opportunity to provide a better service. We are continuing to improve and we want to make sure we deliver a great experience for all our guests.Thank you for visiting us and hope to see you again soon.

10/10 - 훌륭해요

MATTHEW

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: AC Hotel Portland Downtown 님, 2024년 2월 25일
Dear Matthew,Thank you for your 5 star review.We appreciate your loyalty and we hope to see you again soon.