리셉션

알라딘 인 & 스위트 여행 후기

2 out of 5
알라딘 인 & 스위트
8905 SW 30th Ave, Portland, OR

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 271개" "
평점 8 - 좋아요. 1001개 이용 후기 중 381개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 197개" "
평점 4 - 별로예요. 1001개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 68개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

jongoh

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
단기숙박만 추천
2~3일 숙박을 괜찮습니다. 장기간 숙박은 추천하지 않고싶습니다.
2021년 7월에 1박 숙박함

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: PCG 님, 2019년 7월 30일
Thank you for your review! We really appreciate your feedback!

10/10 - 훌륭해요

EUN SUN 님, seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
거리 빼고 다 좋아요
도심에서는 30분정도 버스를 타야해서 꽤나 멀지만 한번에 오는 버스가 있어서 괜찮았습니다. 조식도 도넛,시리얼,과일,쥬스,차와 커피 등으로 간단했지만 깔끔하고 괜찮았고 조리도구, 침구 모두 깔끔하고 좋았습니다. 거리 상의 불편함만 감수한다면 가격대비 최고입니다!

4/10 - 별로예요

Kirsten

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom door was falling apart, surfaces in room didn't appear cleaned between customers.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Christy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I know it was cheap but it was not clean. Shower had hair in it. Bugs were coming out of the overflow drain of the sink.
2024년 3월에 1박 숙박함
답변 제공: Emma 님, 2024년 4월 17일
Hi Christy, I'm so very sorry to hear that you had such a poor visit. We take pride in the cleanliness of our hotel. I will be making sure housekeeping is checking the sink and shower drains thoroughly to ensure guest satisfaction in the future. We hope you had a good trip to the area and a safe trip back home.

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly wonderful! Exceeded expectations. The check-in process was pleasant. The room was clean and spacious. The staff were friendly and engaging!
2024년 3월에 2박 숙박함
답변 제공: Emma 님, 2024년 4월 17일
Hi Cheryl, thank you for the kind review! I'm glad to hear you enjoyed your stay with us. We hope to see you again in the future!

6/10 - 괜찮아요

Mykhaylo

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was a quiet place to rest and really clean
2023년 12월에 1박 숙박함
답변 제공: Emma 님, 2023년 12월 6일
Hi Ren, I'm so glad to hear you enjoyed your stay with us! We hope to see you again in the future.

10/10 - 훌륭해요

Nina 님, Toluca Lake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

4/10 - 별로예요

Miranda

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom fan was broken and no good ventilation foe the rest of the room.
2023년 10월에 2박 숙박함
답변 제공: Emma 님, 2023년 11월 6일
Hi Miranda, I'm sorry your stay with us was unsatisfactory. We would have been more than happy to move you to a different room had we known the fan wasn't working. Our maintenance has fixed the fan issue and I sincerely apologize for the inconvenience. We hope you return to see how we grow.

10/10 - 훌륭해요

Nelly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I’ve got for my family was very clean. The staff was very friendly and helpful as well!
2023년 10월에 1박 숙박함
답변 제공: Emma 님, 2023년 11월 6일
Hi Nelly, I'm happy to hear that your stay with us was enjoyable! I am especially excited to hear that you found our staff to be AMAZING! We strive to always provide the best service possible. We look forward to seeing you again in the future!

6/10 - 괜찮아요

James

별로예요: 숙박 시설 상태 및 시설
Ok but not very good!!
Hotel is pretty run down Breakfast was not good
2023년 10월에 1박 숙박함
답변 제공: Emma 님, 2023년 10월 22일
Hi James, I'm so very sorry to hear that you had such a poor visit. Reviews like yours are helpful in our ambition to continuously improve and I hope you’ll return to see how we grow.

8/10 - 좋아요

Mindy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cristian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you to the staff , Pleasant stay at this property.
2023년 9월에 1박 숙박함
답변 제공: Emma 님, 2023년 10월 10일
Hi Cristian, thank you for taking the time to leave us a review. I'm glad to hear you enjoyed your stay with us! We look forward to seeing you again in the future.

10/10 - 훌륭해요

Chadd

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly, accommodating staff.
2023년 10월에 2박 숙박함
답변 제공: Emma 님, 2023년 10월 10일
Hi Chadd, I'm happy to hear that your stay with us was enjoyable! I am especially excited to hear that you found our staff to be AMAZING! We strive to always provide the best service possible. We look forward to seeing you again in the future!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Bea

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

afly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and quiet. And clean 👌 😌
2023년 9월에 1박 숙박함
답변 제공: Emma 님, 2023년 9월 27일
Hi Afly, I'm so glad to hear you had a great stay with us! Thank you for taking the time to leave us a review. We hope to see you again in the future!

10/10 - 훌륭해요

Patricia

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Denja Jeanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ældre hotel men helt okay
Blev opgraderet til stort værelse, uden problemer, flinke folk, morgenmaden skal hentes i receptionen, beskedent udvalg, men vi syntes det var okay, Vil helt sikkert bruge igen 😊
2023년 9월에 3박 숙박함
답변 제공: Emma 님, 2023년 9월 10일
Hi Denja, I'm happy to hear that your stay with us was enjoyable! I am especially excited to hear that you found our staff to be AMAZING! We strive to always provide the best service possible. We look forward to seeing you again in the future!

2/10 - 너무 별로예요

Judy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The floors were disgusting, I requested a king and got a double. The place was just gross. The coffee maker didn’t work. Construction woke me up at 4. Would NOT recommend. Not worth the $120. Charge should’ve been no more than $45. Spend the extra money and don’t stay here. YUCK!!!!
2023년 9월에 1박 숙박함
답변 제공: Cameron 님, 2023년 9월 3일
I am sorry your experience wasn't positive. Any issues related to the rooms appearance if brought to our attention would have allowed us to provide you an alternate room. We do not have a King size room type so there is no possible way that you could have booked one. There was no construction going on but unfortunately a lady who was not a guest crashed her RV into our entrance awning and we did have to work to extract that.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never will return
The room smelled badly. Only sheets no blanket. Turned the water on and there was a strong smell of sewage. The characters hanging out on the porches were out of a Quinten Tarintino movie-sketchy. Would never return there. Thank goodness I had bottled water for myself and my dog.
2023년 8월에 3박 숙박함
답변 제공: Cameron 님, 2023년 9월 3일
We are sorry your stay wasn't ideal. Any issues pertaining to room presentation if brought to our attention would allow us to provide you alternative accommodations. I have personally checked our vacant rooms in every section of the property and I am unable to recreate the issue with the smell of the water but if brought to our attention we would have been more than happy to provide you a different room. Being as Portland is a large diverse city it seems a little judgmental to be critical of our guests' appearances especially when we have had no issues or complaints about any of them.

8/10 - 좋아요

Joseph

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Check in process was easy and staff were friendly and helpful. I asked the lady at the front if she could extend the breakfast hours by 20 minutes so my family could eat she she did no questions asked. Our room was not the cleanest. It had stains in the carpet and there was a few ants in the bathroom. The wifi was very spotty as well. The location is ok. It is close to the highway and there are lots of coffee shops and restaurants nearby. However a car is needed to get to downtown.
2023년 8월에 1박 숙박함
답변 제공: Cameron 님, 2023년 9월 3일
Thank you for the kind words. We are sorry about the issues pertaining to the room, we would have been more than happy to provide you a different room to rectify the problem.

2/10 - 너무 별로예요

Caolan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room was smelly and reeked of cigarettes despite being a non-smoking room. Was shown a second room on and it was no better. I asked for a refund and went elsewhere. Do not recommend especially for the cost. They shouldn't charge more than 70.00/night.
2023년 8월에 1박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi Caolan, thank you for taking the time to write this review and share your experience. It’s disheartening to learn you did not enjoy your stay and the hotel was not properly cleaned or maintained according to the high standards of our housekeeping and maintenance staff. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you’ll return to see how we grow.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good stay for the night
We just stayed overnight. It was clean and there was ample parking, with excellent service from the front desk. The name Suites was pretty misleading, however - we were expecting bigger rooms, but was explained that there was ONE room that could be classified as a suite. But the location was quiet, with easy parking, and the rooms were pretty clean if a little worn.
2023년 8월에 1박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi, I'm happy to hear that your stay with us was enjoyable! I am especially excited to hear that you found our staff to be AMAZING! We strive to always provide the best service possible. We look forward to seeing you again in the future!

8/10 - 좋아요

Lori

가족 여행
좋아요: 청결 상태
Location is good and central in Lake Oswego. Check in was easy and friendly, even if the motel office was a cluttered mess and the clerk looked exactly like Ace Ventura. Beds were clean (that's what mattered most) and the a/c worked. Carpet was stained and bathtub had been painted and was now chipped all over, as were light plug ins and light switches. We brought our own breakfast and so did not use the continental breakfast but I saw that it was some bananas and packets of microwave oatmeal. It was definitely nothing fancy, but it worked.
2023년 8월에 1박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi Lori, I'm glad to hear your stay with us was enjoyable! It’s disheartening to learn that the hotel was not properly maintained according to the high standards of our maintenance staff. We will take a look at that room right away and address your concerns. Our continental breakfast does include oatmeal, bananas, apples, granola bars, muffins, as well as coffee and tea. We hope to see you again in the future!

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great
The room was clean and this was a great frills-free stay for our family. We essentially only came back to sleep. This was in a great location for everything we were doing and had convenient food options nearby.
2023년 7월에 5박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi Jennifer, I'm happy to hear that your stay with us was enjoyable! We strive to always provide the best service possible. We look forward to seeing you again in the future!

4/10 - 별로예요

Jenny-Anne

아이를 동반한 가족 여행
Cleaning and room checks need to be done! Found old liquor bottle under mattress. I always check hotels for bed bugs. The sheets had hair on them. And my kids woke up to some screaming and it scared them. Front desk staff was nice!
2023년 7월에 1박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi Jenny-Anne, I'm so very sorry to hear that you had such a poor visit. We take pride in the cleanliness of our hotel. I will be making sure housekeeping is checking under the beds and checking the sheets for hair to ensure guest satisfaction in the future. We hope you had a good trip to the area and a safe trip back home.

6/10 - 괜찮아요

ALAN

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
room small bathroom need more privacy
2023년 7월에 1박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi Alan, I'm sorry to hear that you were unsatisfied with your stay, I'm curious what you mean by the bathroom needs more privacy? We would be more than happy to address your concerns if you could contact us with some clarification. Thank you for your feedback!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Leif

2023년 7월에 1박 숙박함

8/10 - 좋아요

Disha

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Jose Carlos de

가족 여행
별로예요: 청결 상태
Well located, but it needs an update on its rooms. Stained carpet, old tv.
2023년 7월에 1박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi Jose, I'm sorry to hear you were unsatisfied with your stay. We are constantly updating and renovating our hotel, one project at a time! We hope you return to see how we grow.

6/10 - 괜찮아요

Van

좋아요: 직원 및 서비스
별로예요: 청결 상태
Dated hotel and expected based on the low rate offered. I would rate as 2 star for overall hotel. Staff who checked us in was nice and friendly.
2023년 7월에 1박 숙박함
답변 제공: Emma 님, 2023년 8월 23일
Hi Van, I'm sorry to hear you weren't completely satisfied with your stay. We appreciate the feedback as we are constantly working on improving the experience for our guests. We hope you return to see how we grow!

6/10 - 괜찮아요

Rajendra 님, Redmond

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
My room had a funky smell. Very outdated and carpets are dirty but overall was ok. Shower curtain was stained and blankets are very old and rundown. Very basic! The breakfast was not so much, banana, muffins, yoghurt and oat meal only. Nothing to drink unless coffee Staff was friendly but would not stay again...
2023년 7월에 2박 숙박함
답변 제공: Cameron 님, 2023년 7월 12일
Hello, we are sorry your experience wasn't as good as it could have been. Any issues with rooms including a stain on a carpet if brought to our attention would allow us to provide you with a different room while we rectify the problem.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Kinda Ghetto
The room had a funky smell. A lot of stains on carpet & walls. Beds & pillows not comfortable. The AC unit was loud & barely kept riom cool but it was extremely hot day. Staff was friendly but would not stay again
2023년 7월에 1박 숙박함
답변 제공: Cameron 님, 2023년 7월 12일
Hello, we are sorry your experience wasn't as good as it could have been. Any issues with rooms including a stain on a carpet if brought to our attention would allow us to provide you with a different room while we rectify the problem.

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very outdated and carpets are dirty but overall was ok. Shower curtain was stained and blankets are very old and rundown. Very basic!
2023년 7월에 3박 숙박함
답변 제공: Cameron 님, 2023년 7월 12일
Hello, we are sorry your experience wasn't as good as it could have been. Any issues with rooms including a stain on a carpet if brought to our attention would allow us to provide you with a different room while we rectify the problem.

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Sari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous stay
The staff did everything to make our stay comfortable. A big breakfast in the morning was splendid.
2023년 6월에 2박 숙박함
답변 제공: Emma 님, 2023년 7월 12일
Hi Sari, I'm happy to hear that your stay with us was enjoyable! I am especially excited to hear that you found our staff to be AMAZING! We strive to always provide the best service possible. We look forward to seeing you again in the future!

8/10 - 좋아요

Karinda 님, Sisters

가족 여행
좋아요: 직원 및 서비스
Excellent location. Great remodel. Comfy beds. Free ample parking. Not surrounding Portland homeless crisis so much safer than downtown. Everything was clean but the carpet was disgusting and stained.
2023년 6월에 1박 숙박함
답변 제공: Emma 님, 2023년 7월 12일
Hi Karinda, I'm glad your stay with us was enjoyable. I'm sorry to hear that you found the carpet to be dirty. I will speak with our cleaning and maintenance team to ensue this does not happen again in the future. Thank you for taking the time to let us know and we hope you return to see how we have improved!

10/10 - 훌륭해요

Matilda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient. Affordable. Clean. Friendly staff.
2023년 6월에 1박 숙박함
답변 제공: Emma 님, 2023년 7월 12일
Hi Matilda, thank you so much for taking the time to leave us a good review. I'm glad you found your stay to be enjoyable and we look forward to seeing you again in the future!

10/10 - 훌륭해요

Heidrun

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Stevens

출장 여행, 가족 여행
This place exceeded our expectations. Very good competitive price, very nice customer service at the desk, clean sheets and room, but most importantly the room did not smell of toxic fragrances and cleaners. They use some kind of ultraviolet for part of their cleaning. I have a chemical sensitivity and am shocked more and more how many hotels use toxic cleaners and fragrances to cover up bad smells instead of actually cleaning the source of smells. The fragrances aren't healthy for us to breathe. Of note, the bathroom did have one spot of water damage near the bathtub that needs to be fixed so it doesn't become a mold problem. Overall would return here for the price, cleanliness and lack of toxic cleaners and fragrances used.
2023년 6월에 2박 숙박함
답변 제공: Emma 님, 2023년 6월 20일
Hi Stevens, I'm happy to hear that your stay with us was enjoyable! I am especially excited to hear that you found our staff to be AMAZING! We strive to always provide the best service possible. Thank you so much for taking the time to write this review and our maintenance team will look into the spot you mentioned right away. We look forward to seeing you again in the future!

10/10 - 훌륭해요

Linda

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff friendly and helpful...beds and pillows comfortable....shopping nearby
2023년 6월에 2박 숙박함
답변 제공: Emma 님, 2023년 7월 12일
Hi Linda, I'm so glad you found your stay to be enjoyable. I'm especially happy to hear you found our staff to be friendly and helpful! We look forward to seeing you again in the future.

6/10 - 괜찮아요

Behrooz

Good service regarding the affordabe price.
2023년 6월에 1박 숙박함
답변 제공: Emma 님, 2023년 7월 12일
Hi Behrooz, thank you for taking the time to leave us a review. I'm glad you found our service to be enjoyable. I hope you had a safe trip back home and we hope to see you again in the future!

6/10 - 괜찮아요

Silvia Tuen

가족 여행
좋아요: 청결 상태
The breakfast was not so much, banana, muffins, yoghurt and oat meal. Nothing to drink unless coffee
2023년 6월에 1박 숙박함
답변 제공: Emma 님, 2023년 7월 12일
Hi, Silvia, thank you for taking the time to leave a review. I'm sorry to hear you were unhappy with our continental breakfast. hope the rest of your stay was enjoyable and you had a safe trip back home!

10/10 - 훌륭해요

Dane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jamie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here because if it's proximity to OHSU and we're quite pleased. It's an older building, but very clean, quiet, and the neighborhood felt safe. I would absolutely stay here again.
2023년 5월에 2박 숙박함
답변 제공: Emma 님, 2023년 6월 4일
Hi Jamie, I'm glad to hear that you enjoyed your stay with us and found our location to be convenient! We look forward to seeing you again!

8/10 - 좋아요

Raquel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
$104 we had a clean, quiet room ten minutes from Aladdin Theater and downtown Portland stuff. Bed was comfy, pillows much much better than the gigantic rocks you get at nice hotels. It was super quiet and easy to park. Wish it was a little nicer looking in the room, lots of outdated stuff and colors and could use better carpet etc but overall clean. I wished there were more breakfast items.
2023년 5월에 1박 숙박함
답변 제공: Emma 님, 2023년 6월 4일
Hi Raquel, I'm happy you found your stay with us to be enjoyable and convenient! Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you’ll return to see how we grow