I stay at the Benson often, I love it. It has a lot of history and character. As a union hotel, I get to know the staff and they me. They completed a major renovation of all guest rooms a couple of years ago, including the bathrooms rooms, and they are very comfortable. I do miss the old bathrooms with the soaking tubs, but times change and so do bathroom fixtures. The bedding is really nice, and they're generous with pillows. Housekeeping does an excellent job. Overall, the service at the Benson is friendly, professional and dependable. Great downtown location with most points of interest within walking distance or a quick Uber/taxi ride aesy. Valet parking makes it super easy. Thank you, Benson for an excellent stay.