Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
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Reviews of Microtel Inn & Suites by Wyndham Dover

2 out of 5
Microtel Inn & Suites by Wyndham Dover
31 Webb Pl, Dover, NH

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1002 reviews" "
Rating 8 - Good. 355 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Marilyn, South Ozone Park

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Max on May 9, 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards.

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok accommodations friendly staff. They did not clean the room every day. The breakfast was very poor.
Stayed 8 nights in Apr 2024
Response from Max on May 1, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price.
Stayed 1 night in Apr 2024
Response from Max on May 1, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

2/10 Terrible

Earl

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Liked: Staff & service
Disliked: Cleanliness
Receptionist friendly and helpful. Can’t get the air conditioner or heat to work. I can smell food cooking somewhere…
Stayed 1 night in Apr 2024
Response from Max on Apr 19, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

2/10 Terrible

Caroline

Stayed 4 nights in Mar 2024

10/10 Excellent

Cindy

Stayed 1 night in Apr 2024
Response from Max on May 1, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

2/10 Terrible

Beck, Chattanooga

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Max on Apr 11, 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check
Stayed 10 nights in Mar 2024
Response from Max on Mar 31, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms. Hotel smelled of cigarette smoke in lobby. 😫
Stayed 1 night in Mar 2024
Response from Max on Mar 31, 2024
Thank you for choosing to stay with us. We will work on our hotel smoking policies. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay Staff very nice and professional.
Stayed 1 night in Mar 2024
Response from Max on Mar 25, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

2/10 Terrible

Karen

Stayed 1 night in Mar 2024
Response from Max on Apr 11, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

2/10 Terrible

Kelley

Traveled with pets
Disliked: Staff & service, amenities
Rigid, hostile attitude about fees , made the stay uncomfortable
Stayed 1 night in Mar 2024
Response from Max on Mar 19, 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

2/10 Terrible

Jeanne

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I will never go back there again
Stayed 2 nights in Mar 2024
Response from max on Mar 13, 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

4/10 Poor

Leslie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was a disappointment as I stayed at other properties locally. The price is right for a quick overnight no frills stay. The property is branded but doesn't have the professionalism you would see from a Hilton or Marriott property. Wyndham standards for franchisees have truly fallen. Upon check in. The front desk agent, possibly hotelier treated the process as if he was a doorman to an exclusive club. His demeanor was very friendly but more party like. He explained that because I booked via Expedia. He needed a $150 deposit. But if I didn't book third party then s deposit wasn't needed. I agreed to this umforeseen circumstance. He then went into a special on how once we check out. The hotel releases the deposit but banks take up to 10 days to release. He continued on how people left bad reviews and personally came to the property to get thier money back. Upon arriving to the room. Everything looked exceptional for the price. The room was outdated and reminded me of pre 2010 Marriott. Everything looked clean until we went into the bathroom. The har dryer area was covered in cut facial hair while the shower was filled with the previous guest hair. Yuck The following morning we woke to the sound of a man talking !loudly in the hallway 7:15 am Sunday. He was looking out the window at the end of the hallway waving to someone below yelling. Well at least there was free breakfast which in these instances I call " breadfast". Essentially muffin, bagel. Toast.
Stayed 1 night in Mar 2024
Response from Max on Mar 10, 2024
I'm sorry to hear that your stay fell short of expectations. Your feedback is truly appreciated, and I can assure you that the management will consider it seriously to enhance their standards for the benefit of future guests.

10/10 Excellent

Chris

Business traveler
Liked: Staff & service, property conditions & facilities
Reasonable price for room and Starbucks next door if do not like the continental breakfast blend coffee.
Stayed 5 nights in Mar 2024
Response from Max on Mar 10, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

8/10 Good

Dietrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best price in the area and still safe, clean with good coffee.
Stayed 2 nights in Mar 2024
Response from Max on Mar 10, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

8/10 Good

david

Stayed 1 night in Feb 2024
Response from Max on Mar 2, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to stores and restaurants.
Stayed 1 night in Feb 2024
Response from Max on Mar 1, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Excellent

Sean

Stayed 1 night in Feb 2024
Response from Max on Mar 25, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Property very well maintained, friendly staff.
Stayed 2 nights in Feb 2024
Response from Max on Feb 26, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Excellent

Guilford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive
Stayed 1 night in Feb 2024
Response from Max on Feb 25, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Good

Jonathan, Southport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Max on Feb 25, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service
Good value. The suite we stayed in provided ample space, was clean, and had a comfortable bed. Limited hotel facilities but I knew that going in. It was the perfect landing spot for an out-of-state family looking for a short visit while we visited our son, who is attending UNH.
Stayed 1 night in Feb 2024
Response from Max on Feb 19, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Max on Feb 12, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Max on Feb 12, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

8/10 Good

Paul

Stayed 1 night in Feb 2024
Response from Max on Feb 12, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, the staff was friendly, and it was convenient to everything we needed
Stayed 2 nights in Feb 2024
Response from Max on Feb 12, 2024
Thank you for choosing to stay with us. We appreciate your Review and looking forward to welcoming you back in the future!

10/10 Excellent

Jason

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia is whatever to me, I've never been impressed with this customer service baseless company and long turn around times but I will tell you the hotel I stayed at was amazing for 2-star, poorly underrated, staff was great, just great great great!!
Stayed 2 nights in Jan 2024
Response from Max on Feb 12, 2024
Thank you for choosing to stay with us. We appreciate your Review and looking forward to welcoming you back in the future!

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Max on Feb 17, 2024
Thank you for choosing to stay with us. We appreciate your rating and looking forward to welcoming you back in the future!

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean room and property, I could live there!
Stayed 5 nights in Dec 2023
Response from Max on Feb 17, 2024
Thank you for choosing to stay with us. We appreciate your review and looking forward to welcoming you back in the future!

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Amenities
Very basic. I guess I expected a little something "more"... there was not even a small fridge in the room I cannot remember the last time I stayed anywhere that did not have a small fridge. No coffee maker or microwave, either, but those were easily available anytime in the lobby. It just did not feel very "inviting".... not anywhere I'd want to hang out for any length of time. Strictly utilitarian.Evening desk clerk was not very friendly...

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Could have a better variety of breakfast items
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

4/10 Poor

Connor

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 20, 2023
We apologize if your stay was less then satisfactory

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Ok
It was ok. Probably would stay elsewhere next time.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 14, 2023
We appreciate your response

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable, but everything else is in need of an update. Worn carpets, cracks in the sink, no table lamps, not much of a continental breakfast.
Response from Manager on Nov 2, 2023
We appreciate your feedback. Thank you

2/10 Terrible

Melissa

Stayed 1 night in Oct 2023
Response from Manager on Nov 20, 2023
We apologize if your stay was less then satisfactory

4/10 Poor

Sharon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was given a key to had 3 roaches. They looked dead, but when I tried picking one up to throw in the trash it moved. I immediately told the reception to switch me to a different room. Whether or not they ended up taking action after my complaint is a mystery. It's hard to sleep in a hotel with the thought that there could be other roaches scurrying around your room.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
We apologize for the inconvenience, We did move you and upgraded you, as soon as you brought it to our attention. We can confirm that what you found were not roaches, but they were stink bugs, NH has been having issues with them do to the weather.We appreciate your feedback Thank you

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Manager on Oct 24, 2023
Thank you

8/10 Good

Mark

Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Thank you

4/10 Poor

Richard

Disliked: Property conditions & facilities
Laughed at the note that said something like "enjoy your stay in your well-designed hotel room" or some such! I have never seen a commercial building designed so poorly. No lighting or lamps by the beds for reading, only bright overheads across the room shining in your eyes, with light switches far away from the bed requiring getting out of bed to turn off the lights. No power outlets near surfaces to set anything down for charging, only one each at foot of each bed requiring phones and tablets to be charged while resting on the foot of the bed. Only outlets on the desk require unplugging the fridge and coffee pot for charging, Stooopid! Bathroom sink had so many dark ugly knife scratches in it looked like a pig had been butchered in it! The Direct TV requires fifteen minutes of searching throufh all of the channels to find what you are looking for. Sunday morning has broadcast 'Meet The Press' for 50 years but the hotel's TV could only pick up a local NBC channel out of Boston with local weather and news, no National broadcast. I know that Wyndham doesn't select programming for DTV but YOU DO select Direct TV as your cable provider! Dry, nothing breakfasts are "meh"! Your bathtubs are an accident waiting to happen as there is no surface adhesion to prevent slips and falls. More but out of time and space, suffice it to say my 1st stay is also my last. Good luck!
Stayed 4 nights in Sep 2023
Response from Manager on Sep 27, 2023
We apologize for any inconveniences you had staying at our hotel. The switches for the overhead lights are right next to each head of the bed, also there is an outlet to plug phones in as well under the table. We apologize, if Comcast cable was giving any issues, as we do not have Direct TV, if we would have known you were having issues, we would have accommodated you , or moved you to a room more suited. We do appreciate your feed back and again apologize that your stay was less then satisfactory.

2/10 Terrible

Theodore

I did not enjoy my stay.
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
We apologize that you did not enjoy your stay!

4/10 Poor

George

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
In a two night stay, They never came to clean the room or make the bed. The breakfast is very poor (just carbo and sugar) The computer and the printer in the lobby “business center” were not working. The wi fi kept dropping the connection. The Tv kept loosing signal.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 27, 2023
Notices at the deck that we do not go into our stay overs daily unless requested. We apologize for any miss communication! Our Breakfast unfortunley is brand standard, Its a Free complimentary breakfast.We are working on getting the lobby computer fixed. We appreciate your feedback and will look into the other issues you mentioned.

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean - comfortable; Spartan breakfast but sufficient for our needs
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
We appreciate your feedback, Thank you!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port in the storm
Quick trip, always excellent stay!
Stayed 1 night in Sep 2023
Response from Manager on Sep 20, 2023
Thank you Patricia, we are glad you enjoyed your stay with us. We look forward in seeing you again.

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location. Solid
Stayed 1 night in Sep 2023
Response from Manager on Sep 20, 2023
We appreciate your feedback, Thank you

8/10 Good

Robert

Stayed 2 nights in Sep 2023
Response from Manager on Sep 14, 2023
Thank you for your response!

10/10 Excellent

Yong

Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Thank you