Dear Guest, Thank you for your feedback and awarding us top scores. Kind regards, Martina Černá - General Manager

Dear Julie, Thank you for choosing Mamaison Residence Downtown Prague for your business trip. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Cecília Pačutová-Front office manager

Dear Bipin,thank you for choosing Mamaison Residence Downtown Prague for your stay and for taking the time to provide us with your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,Cecília Pačutová - Front office manager

Dear Georg,thank you for choosing Mamaison Residence Downtown Prague for your stay and for taking the time to provide us with your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Carsten,thank you for choosing Mamaison Residence Downtown Prague for your stay and for taking the time to provide us with your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,Cecília Pačutová - Front office manager

Dear Isabelle,thank you for choosing Mamaison Residence Downtown Prague for your stay and for taking the time to provide us with your feedback. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear John-Michael, thank you for taking the time to share your feedback. We apologize for any inconvenience caused. We always try to assign our guests a room according to their wishes and requirements. However, this time we could not give you a different room as we were fully booked. We hope you will reconsider your next stay with us and give us another chance to provide you with a more satisfactory experience. Best regards,

Dear Elizabeth,Thank you for choosing Mamaison Residence Downtown Prague and for taking the time to provide us with feedback. We are glad that you enjoyed your stay with us. However, we are sorry to read that you found parking in our underground garage too expensive. The price is adequate for the location in the city center. We hope to have the opportunity to welcome you back in the future.Best regards,

Dear Sara, thank you for choosing Mamaison Residence Downtown Prague and for taking the time to provide us with your feedback. We are glad you enjoyed your stay by us even if we are not a 5* hotel but a 4* residence. We do not have a room service but there is a lobby bar and minimarket available 24/7. We hope to have the opportunity to welcome you back in the future. Best regards,

Dear Francesc Xavier, it is a big honour for us to read that you were so satisfied with everything. Thank you very much for your feedback and we hope to see you again in the future. Best regards,

Thank you for your review Igor. We hope to have the opportunity to welcome you by us again in near future.

Thank you for your rating Kyle.

Dear Adele, thank you for taking the time to share your opinion. We are really disappointed that we did not meet your expectations. Our residence is in the Join Pure Stay ecological program and follows ecological guidelines to ensure our guests stay in a safe, non-toxic and energy-efficient environment. As an eco-friendly hotel we clean rooms every third day but refresh towels and empty the room bin on daily basic. We also inform guests upon check in in case they wish any cleaning service to just let us know. Also, housekeeping is not allowed to enter the room if there is Do not disturb sign on the door. As you mentioned, we do not have minibars, coffee&tea in the rooms but there is 24/7 minimarket and lobby bar available. Deluxe rooms are not equipped with refrigerators but you can find fully equipped kitchen with a refrigerator in every apartment or studio. We apologize for any inconvenience we may have caused you and hope you will reconsider your next stay with us and give us another chance to provide you with a more satisfactory experience.

Thank you for your rating Laura.

Thank you for your rating Kaiyang.

Thank you for your rating Eddy. We are sorry for any inconveniences caused.

Dear Paul, thank you for taking the time to share your feedback. We are pleased to read that you found our hotel's location convenient and close to popular attractions and appreciate your kind words regarding the renovated and modern design of our hotel, spacious rooms and good breakfast. We hope to have the opportunity to welcome you back in the future. Best regards,

Thank you for your rating Huda.

Dear Jonathan, it is a big honour for us to read that you were so satisfied with everything. Thank you very much for your feedback and we hope to see you again in the future.

Dear Ash, Thank you for your fantastic review of Mamaison Residence Downtown Prague. We are delighted that you enjoyed our spacious rooms with kitchen facilities, especially as it is beneficial for families. We are also pleased to hear that you found the hotel to be clean and conveniently located near the main areas of attractions. Thank you for choosing to stay with us, and we hope to welcome you back in the future. Best regards, Cecília Pačutová-Front office managerMamaison Residence Downtown Prague

Dear Almir, thank you for taking the time to share your feedback. We are truly dissapointed for not meeting all your expectations. The price for parking is adequate to the city center location. We hope to have the opportunity to welcome you by us again in near future.

Thank you for your rating Anna. We hope to see you again.

Dear Peter, it is a big honour for us to read that you were so satisfied with everything. Thank you very much for your feedback and we hope to see you again in the future.

Thank you for your kind review Erik. We hope to see you again.

Thank you for your rating Mattias. We hope to see you again.

Thank you for your rating.

Dear Tanja, thank you for your review. We are glad you enjoyed your stay by us and hope to welcome you at Mamaison Residence Downtown Prague soon.

Thank you for a lovely feedback Francesco. We will be happy to welcome you at Mamaison Residence Downtown Prague soon.

Dear Frederikke, thank you for taking the time to share your feedback. We are truly dissapointed for not meeting your expectations. As an eco-hotel we do not have minibars and Deluxe rooms are not equipped with refrigerators and kettles but there is 24/7 minimarket and lobby bar available. All the amenities you mentioned you missed are available upon request. We hope you will reconsider your next stay with us and give us another chance to provide you with a more satisfactory experience.

Thank you for your kind feedback Richard.

Thank you for your feedback Wolfgang.

Thank you for your feedback Anna Katarina.

Thank you for your feedback Klaus.

Dear shamsddin, thank you for taking the time to share your feedback. As an eco-friendly hotel we clean rooms every third day but refresh towels and empty the room bin on daily basic. We also inform guests upon check in in case they wish any cleaning service to just let us know. We are very surprised by your comment on our hotel personnel as we are rather used to get a very nice comments on our team. We apologize for any inconvenience we may have caused you.

Dear Mycket prisvärt, thank you very much for visiting our hotel and for rating your experience with us. We are glad you enjoyed your stay. It will be our pleasure to welcome you back.

Dear Sherifa, it is a big honour for us to read that you were so satisfied with everything. Thank you very much for your feedback and we hope to see you again in the future.

Dear Matthew, it is a big honour for us to read that you were so satisfied with everything. Thank you very much for your feedback and we hope to see you again in the future.

Dear Mikael, it is a big honour for us to read that you were so satisfied with everything. Thank you very much for your feedback and we hope to see you again in the future.

Dear Helen R, it is a big honour for us to read that you were so satisfied with everything. Thank you very much for your feedback and we hope to see you again in the future.

Thank you for your feedback Marianne.

Dear Andreas, thank you very much for your kind feedback. We are glad you enjoyed your stay by us and hope to see you again.

Thank you for your rating Antonio.

Thank you for your rating Paul-Thomas.

Dear Lauren, thank you very much for your kind feedback. We are glad you enjoyed your stay by us and hope to see you again!

Dear Awab Abdulhaq Abdulmajeed, thank you for your rating! We are glad you enjoyed your stay by us and we hope to see you again!

Thank you for your high rating Line Bayer.

Dear guest, it is a big honour for us to read that you were so satisfied with everything and we hope you will visit us again in the future.