The service in this hotel is absolutely wonderful and first class. The staff is friendly, knowledgeable, and responsive. As a solo female traveler, I felt safe and taken cared of. The hotel is modern and has great amenities. The buffet breakfast is excellent, in my opinion. The hotel is not in the Old Town square but it’s close enough. Transportation is convenient as there are trams 5minutes away—and not just one tram but multiple trams available. It’s close to the river so one could take a walk by the river on the way to Old Town square. You’d reach Old Town square in about 20 minutes. This is one of the best hotels I’ve stayed in. And what makes it great are the service and amenities the hotel provides.