외관

레지던스 인 바이 메리어트 프레스콧 여행 후기

3 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 498개 이용 후기 중 376개" "
평점 8 - 좋아요. 498개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 498개 이용 후기 중 17개" "
평점 4 - 별로예요. 498개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 498개 이용 후기 중 6개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just a quick visit in and out. Perfect and accommodating.
2024년 2월에 1박 숙박함

8/10 - 좋아요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t know renovations where and would be going on when I booked room, can here traffic below all night ,& didn't know there was a charge of 7 dollars per night for parking. Other then that rooms were nice & clean, breakfast they offered was good. Other then the loud noise due to constant road traffic & parking fee was a good stay.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

mya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is 5 star
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Mateo

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ruby

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay. It was perfect for our family, just sad we didn’t book a longer stay. Definitely recommend this hotel again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Margot

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for a couple day to celebrate New Years and had a wonderful time! The hotel was perfect. First off, the property location was excellent. We were right in front of a Trader Joe’s so our first stop was to grab a couple groceries for our stay. Second, since the property was dog friendly we brought our pup so we could enjoy some hiking together with him, and I loved that the property had an area in the back for us to walk him around to go potty. We also loved that were able to Uber downtown for new years and we’re only about 10 mins away, and the following day only had to drive about 20 mins for some beautiful nature hikes. The property was very clean, we used the hot tub one night and it was great, and the complimentary breakfast in the morning was a huge plus! We absolutely recommend this place as a great stay and look forward to coming back here.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very nice. The property was well maintained.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, very comfortable room and the free breakfast had a lot to choose from.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Simon

별로예요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Three

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very disappointed that Residence Inn charges $5.00 each day you stay at their property additional after paying to stay there. Carpets in the room we stayed in were very dirty. Light bulb broken in fridge. We stayed here before 2-3yrs ago. Did not experience Any negative then. Won’t be going back to Residence Inn.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 22일
Thank you so much for staying with us and we are very sorry for any inconvenience we may have caused, We have a great hotel and work very hard to keep it spotless for our guests, we appreciate your feedback and wish you a very happy holiday season!

10/10 - 훌륭해요

Rudy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 21일
We are beyond grateful for the wonderful score! We are delighted you had a great stay and wish you and your family a very happy holiday season!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Thank you!! We are delighted that you had a great stay and we look forward to seeing you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 11박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Thank you so much for the great scores and we hope to see you again soon!

10/10 - 훌륭해요

Derek 님, Hereford

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very impressed with everything. The room was very clean. No stains on the carpet and no mold in the bathroom. The free breakfast was good and the staff friendly and helpful. I would definitely recommend staying here.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
We are delighted that you had a great stay and hope we see you again soon!

10/10 - 훌륭해요

Ron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Must stay
Very clean and loved the Christmas atmosphere, lots of little cozy places the sit and and just relax wether it be by the fire place or by the fire pit outside. The room was very nice and cozy with all the appliances you need. Highly recommend
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 10일
We loved that you loved our Christmas cozy hotel, we have a wonderful seating area and Santa visits on Saturdays! We look forward to seeing you again soon!

10/10 - 훌륭해요

Tomas C

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 8일
Thank you so much for the wonderful review and we are delighted you had a great stay and look forward to seeing you again soon!

10/10 - 훌륭해요

alexander

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We where my there for a short time but it was great and the staff where perfect.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Thank you so much and we look forward to seeing you again!

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Awesome and thank you so much for staying with us, we hope to see you again soon!

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Great and thank you for staying with us! We hope to see you again soon!

8/10 - 좋아요

Jene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice remodeled facility. Only issue I had was I asked for an accessible room for my mom and their definition of accessible was a bar in the tub. If a person was in a wheelchair the bathroom would have been challenging. The tile floor is extremely slippery in bare feet. My mom was too uncomfortable trying to use the accessible bathroom. No bars at toilet area at all and you could not close the door without going all the way into the room and straddling the toilet. She wasn’t able to get a walker in there.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Thank you for your feedback and we do have several handicap room types in the property. I know you were asked if the room you were in was sufficient so we did not think we had to move you. We do have first floor rooms that have roll in showers and all rooms are big enough for a walker. We hope you enjoyed your stay in Prescott and hope to see you again soon!

8/10 - 좋아요

Michael

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 4일
Great and thank you for staying with us!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really great
It was very comfortable and conveniently located. I didn’t try the breakfast. Employees were so nice.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
It was our honor to serve you! We hope to see you again soon!

10/10 - 훌륭해요

yolanda s

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Awesome thank you!

8/10 - 좋아요

Susanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our room which was a studio. We liked everything except the noise. Our room, which was an odd number, faced the main road, and it was LOUD. We could also hear people talking in neighboring rooms, so our 2 nights there weren't very restful. We'd stay there again, but we'd ask for a room not facing the road.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
We appreciate the feedback and look forward to seeing you again!

8/10 - 좋아요

Jane 님, Anaheim

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Thank you!

10/10 - 훌륭해요

Natalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious
2023년 9월에 2박 숙박함
답변 제공: Lorraine Cruz 님, 2023년 10월 2일
Great! We are so happy you enjoyed the large rooms and full kitchens! Please come see us again soon!

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, very nice hotel.
Very nice accommodations, the rooms have obviously been upgraded nicely and are roomy. The only slight negative is the bathrooms, they obviously haven’t been updated. They are pretty small, so not sure if anything can be done in the future. Also, if you are on the highway side, you will hear traffic. So, one other upgrade would be new sound deadening windows.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Thank you so much for the wonderful feedback and it was our pleasure to assist you! Our renovation will start Feb 2024! We appreciate you staying with us and hope to see you again soon!

10/10 - 훌륭해요

Ryan

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you so much for the great scores and we hope to see you again soon!

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 26박 숙박함
답변 제공: General Manager 님, 2023년 9월 1일
Thank you so much for the wonderful scores, we truly do appreciate you taking the time to score your great stay! We hope when staying in Prescott you will once again stay with us at the beautiful Residence Inn by Marriott Prescott!

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 30일
Thank you so much for the awesome scores! We appreciate that very much and it was our pleasure to serve you!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 29일
Thank you so much for staying with us and it was our pleasure to assist you! We hope when traveling to beautiful Prescott, AZ you will once again choose to stay with us!

8/10 - 좋아요

Salvador

2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
We are delighted that you had a great stay and we hope your next stay we can do better and get a perfect score!

10/10 - 훌륭해요

Laurie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has been remodeled and the furniture in the common areas is super nice and modern. The room was really spacious and comfortable! Friendly staff! Would recommend staying here!
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 27일
Thank you so much for taking the time to review our beautiful property in Prescott AZ! It was our pleasure to assist you!Please stay with us again when staying in our area!

10/10 - 훌륭해요

Robin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 27일
Thank you for the awesome score! Please visit again soon!

10/10 - 훌륭해요

SCOTT

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 7일
Great! We are delighted that you had a great stay and welcome you back when your travels bring you to beautiful Prescott, AZ

4/10 - 별로예요

Krystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great atmosphere. Room was not ready
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 16일
Our check in is 3:00 pm depending on the occupancy of the hotel this is sometimes delayed. We are delighted you enjoyed the atmosphere and hope to see you again soon!

8/10 - 좋아요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room wasn't ready when we arrived. Shower didn't drain properly but overall, very nice rooms.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 7일
We are very sorry that your room was not ready, our check in time is at 3pm. If your room is being occupied by someone with a late check out and we are sold out, we must wait for the guest to leave before we clean and sanitize and sell/occupy it again. We hope that your visit to Prescott was a great experience and hope to see you again soon!

8/10 - 좋아요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 5일
Thank you very much for staying with us we hope to see you again soon!

10/10 - 훌륭해요

Jen

2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 16일
We hope to see you again soon!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: General Manager 님, 2023년 5월 2일
We are delighted that you enjoyed your stay at the Residence Inn Prescott! We look forward to seeing you again soon!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 23일
Thank you so much for the wonderful comment on the Residence Inn Prescott! We hope to see you again soon and wish you many safe and wonderful travels!

10/10 - 훌륭해요

MARIO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice place, staff was wonderful.
2023년 4월에 3박 숙박함
답변 제공: General Manager 님, 2023년 4월 18일
Thank you so much! We appreciate your feedback and we are so honored to have served you! We wish you many safe and wonderful travels and hope to see you again soon!

10/10 - 훌륭해요

Stephen 님, Apple Valley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly front desk.
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 14일
Thank you so very much for taking the time to compliment our team! We hope to see you again very soon!

10/10 - 훌륭해요

Hiedi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean rooms
Nice place to stay. Clean rooms. Breakfast is definitely lacking but worked in a pinch. At least they had gluten free bagels which helped.
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 6일
Thank you very much for the kind words on the Residence Inn Prescott! We thank you for staying with us. Our gluten free options include gluten free bagels, scrambled eggs, sausage, oat Cheerios, mixed fresh fruit, and a variety of juices and drinks! We hope to see you again soon!

10/10 - 훌륭해요

Kathleen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 2월에 3박 숙박함
답변 제공: General Manager 님, 2023년 3월 23일
Great! We are delighted that you enjoyed your stay, we look forward to seeing you again!

8/10 - 좋아요

Evelyn 님, Chandler

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the pillows Had a hard time getting comfortable.
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 23일
Please let us know when you would like different pillows, we are here to help! Thank you for staying with us and we hope to see you again soon!

10/10 - 훌륭해요

Star

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Prescott
It was fabulous this hotel is a 10/10 on location and comfort etc it’s perfect and very roomy rooms
2023년 2월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 23일
You are so kind and we appreciate the kind words and hope to see you again soon!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice place. Good breakfast, but the fact that they charge $5/night for parking in a suburban neighborhood seemed pretty obnoxious.
2023년 2월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 23일
Thank you so much for staying with us and we are so glad that you enjoyed the breakfast! Our parking charge is to assist with maintaining our lot and our security. We hope to see you again soon, travel safe!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Cold Showers in the Winter
The staff was very nice and the outside pool was pleasantly warm in the winter air. The room was roomy despite requesting two beds and receiving a room with only a king size bed. This made it a bit uncomfortable for our family. The full kitchen was wonderful specially with a family. It was a beautiful trip to Prescott and our only discouragement which was a big one was that the shower water was cold. Although, we did make it known to the staff the first night, it continued the second. We were told it was due to everyone showering in the hotel at the same time. While a possible rationale, it did not improved our disappointment to have a cold shower after hiking in the cold winter trails. We made the best of the situation however it was not ideal.
2023년 1월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 23일
Thank you so much for staying with us and we are sorry to hear about the hot water issue, we hope when staying in Prescott that you will once again give us another opportunity to offer you a great stay!

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay!
2023년 1월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 23일
Hope to see you again soon!