Thank you for choosing to stay with us. We're glad to know overall you had a pleasant time while you were here, but we're sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect visit you deserve. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We are delighted to know you had a nice time with us and that you loved our ideal location. Thanks for taking the time to share a review. We hope to welcome you again soon! Sincerely, Hotel Management

Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date.  Sincerely, Hotel Management

Dear Masaya, We understand your disappointment and genuinely apologize for the less-than-ideal experience you had with us. We strive to make every guest's stay comfortable and enjoyable, and it's disheartening to hear that we fell short of your expectations. We're actively working to address your issues and ensure improvements are made. While we regret that we couldn't meet your needs this time, we hope you'll keep us in mind as an option in the future, should your circumstances require it. We value your feedback and sincerely appreciate the opportunity to serve you better in the future.Sincerely,Hotel management

Dear Christian, We are delighted you enjoy booking with Extended Stay America! Thank you for your kind words about our quiet and clean facilities. We are thrilled to have you as a loyal customer and look forward to welcoming you back for many more enjoyable stays.Sincerely,Hotel Management

Dear Monisha, Thank you for being our guest and sharing feedback about your visit. It is nice that you had a pleasant stay. We value hearing from our guests, as this lets us better improve our guest experience. Considering the positive highlights, we hope to welcome you again when your travels bring you this way.Sincerely,Hotel Management

Dear Robert, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management

Dear Magdy, Thank you for sharing your feedback following your recent stay at our hotel. We apologize for the disappointment you encountered with our housekeeping service. Your feedback is greatly appreciated as it allows us to improve our guest experience. We will address these concerns appropriately and sincerely regret any inconvenience you experienced. On your next visit, we would be delighted to welcome you back and provide you with the exceptional experience you deserve.Sincerely,Hotel Management

Dear Christopher, Thank you for the feedback about your time with us. We appreciate you letting us know about your issues with the WiFi. We sincerely apologize for the inconvenience. Moreover, we are sorry for any disappointment with our breakfast services. Thank you again for being our guest. We hope to have the pleasure of welcoming you back soon.Sincerely,Hotel Management

Dear Ivelys, Thank you for taking the time to share about your visit. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely,Hotel Management

Dear Kevin, We sincerely apologize for the disturbance you experienced during your stay. Your safety and comfort are paramount to us, and hearing about this incident is concerning. Our team takes matters like this seriously, and we are actively investigating to ensure the safety and security of all our guests. Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope to regain your trust and provide you with a much better experience in the future.Sincerely,Hotel Management

Dear Tai-Asia, We're thrilled to hear that you enjoyed a peaceful stay at Extended Stay America! Providing a tranquil environment for our guests is a top priority for us. Thank you for sharing your positive experience, and we look forward to welcoming you back for another quiet stay in the future!Sincerely,Hotel Management

Dear Racheal, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear hong, All of us here at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a kitchenette in your suite, as this is an essential feature for many of our travelers. We make every effort to meet your in-room needs and are happy to know we exceeded your expectations. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management

Dear Betty, Thank you for choosing Extended Stay America for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. Thank you for being our guest; we look forward to welcoming you back on your next visit to the area.Sincerely,Hotel Management

Dear Sandy, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work, and they'll be delighted to hear your feedback. It was our pleasure to host you at Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management

Dear Guest, Thank you for evaluating your recent stay with us and sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve. Sincerely,Hotel Management

Dear Guest, Thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations, and we have immediately brought your experience to the attention of our housekeeping team for review and action. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the seamless experience we are known for.Sincerely,Hotel Management

Dear Sudhansh Raj, Thank you for the review and staying with us. Thoughtful and attentive service is a top priority; therefore, we apologize for the concerns you experienced during check-in. You have our assurance that this is not typical of our hotel, as we strive to provide an exceptional experience to all our guests. Your comments have been shared with the front desk team to ensure a better experience in the future. Thank you again for your review. We hope you will be back to see us soon.Sincerely,Hotel Management

Dear Steven, Thank you for choosing us. We are sorry about the inconvenience caused to you and certainly understand the frustrations of not meeting all your expectations. Our dedicated housekeeping and maintenance team works hard to keep the room updated and checked thoroughly before delivering it to the guest, but we will discuss this with them to review any missing spots and make improvements. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

Dear Piyush, Thank you for selecting us. We regret we did not meet all your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Please allow us another chance to host your visit and provide a memorable trip. Sincerely,Hotel Management

Dear Mina, Thank you for taking the time to leave a review and for staying with us. Please accept our apologies for the lack of attentiveness you encountered at our front desk. Warm, thoughtful, and attentive service is a top priority, and what you experience is not typical. Please know that this will be addressed. Thank you for being so patient, and we would welcome the opportunity to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality.Sincerely,Hotel Management