외관

마이크로텔 인 앤드 스위트 바이 윈덤 푸에블로 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 377개" "
평점 8 - 좋아요. 1000개 이용 후기 중 332개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 136개" "
평점 4 - 별로예요. 1000개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 79개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Ernie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 4월 10일
Thank you for submitting a review regarding your stay. We are happy to hear that you had a great stay. We hope you choose Microtel Inn & Suites By Wyndham Pueblo-Southgate for your future lodging needs.

10/10 - 훌륭해요

Nick

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, quiet, plenty of parking
2024년 4월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 4월 10일
Thank you for taking the time to share your experience regarding your stay. We are happy to hear that you our hotel was convenient, quiet and plenty of parking for your use. We hope you choose Microtel Inn & Suites By Wyndham for your future lodging needs.

10/10 - 훌륭해요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to. Clean, well taken care of. Friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 4월 11일
Thank you for taking the time to share your experience with us. We are happy to hear that you found our location easy to get to, clean and well taken care of. We are most proud that the staff was friendly. We hope you use Microtel Inn & Suites By Wyndham Pueblo-Southgate for future lodging needs when in Pueblo!

8/10 - 좋아요

Jerry

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was convenient for the night and mostly met our needs. The area did have some noise of people racing possibly doing doughnuts in the area. The bathroom needs major renovation since the faucet head was too low and it looked like mold was growing in certain areas of the shower.
2024년 4월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 4월 10일
Thank you for taking the time to share your experience with us. We appreciate your business and your feedback.

8/10 - 좋아요

Jared

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For what we needed it was a good chance
2024년 3월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2024년 3월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Bernardo R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed one more night and they took care of us, Very nice place.
2024년 3월에 4박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2024년 3월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2024년 3월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Austyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms where very spacious
2024년 3월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2024년 3월 29일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Ophelia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that the receptionist wanted to charge me almost 4 dollars to chnage my booking from a smoking to non smoking room because apparently i booked a smoking room. I disnt even know they still had a smoking room. The bathroom door is broken and the floor has stains. I will definitely not stay there anymore, the reception is terrible...no prople skils she looks mean and is mean!
2024년 3월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 4월 10일
Thank you for taking the time to share your experience with us. We are saddened to hear your stay was negatively impacted by these issues. Please rest assured we are taking the proper measures to prevent this from happening in the future.

10/10 - 훌륭해요

Molly

2024년 3월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 4월 10일
Thank you for submitting a great review regarding your stay with us.

10/10 - 훌륭해요

Sherry Lyn

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They allow cats, which is huge for me. I attempted to stay at a motel 6 but between the cops there and that clerk telling me to come back in 10, I left & found Microtel. Service was outstanding at check-in & check-out, room was clean and comfy, and they easily accommodated an easy access room for this limited mobility body. Will stay there again.
2024년 3월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 3월 11일
Thank you for submitting a review regarding your recent stay. We also want to say thank you to the other hotel which gave us the opportunity to showcase how great Microtel Inn & Suites By Wyndham is! We are happy that your travels with your cat were met with kindness, comfortability and cleanliness. We hope to see you during future travels to Pueblo!

2/10 - 너무 별로예요

Christopher

2024년 3월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 3월 11일
I am sorry that your stay wasn't worth more than a one star rating. We wish we could understand why so we would have the opportunity to correct any issues.

4/10 - 별로예요

Ismael 님, pueblo

2024년 2월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2024년 3월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and quiet with a nice breakfast
2024년 1월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 2월 8일
Thank you for taking the time to share your experience with us. We are happy to hear that your stay was clean and quiet and that you liked our breakfast. We hope you choose our hotel during future travels to Pueblo!

10/10 - 훌륭해요

Cassidy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, nice and quiet
2024년 1월에 3박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 2월 8일
Thank you for taking the time to share your experience with us. We appreciate your business and feedback. We are happy that your stay was clean, nice and quiet. We hope you choose our hotel during future travels to Pueblo!

10/10 - 훌륭해요

Tiffanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds, clean and quiet room. Friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Caroyl Pacheco- Assistant General Manager 님, 2024년 2월 7일
Thank you for your review, We appreciate your business and your feedback and look forward to serving you again in the future.

2/10 - 너무 별로예요

Juan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Caroyl Pacheco- Assistant General Manager 님, 2024년 2월 7일
Thank you for you review. We appreciate your business and your feedback, however if there is something we can improve, please feel free to reach out to us directly.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved Microtel. It was clean and very quiet. The desk staff were nice and helpful and the breakfast was good. I was very impressed with how quiet it was.
2024년 1월에 2박 숙박함
답변 제공: Caroyl Pacheco- Assistant General Manager 님, 2024년 1월 31일
Thank you Jennifer! We appreciate your feedback and your review and look forward to serving you again in the future.

10/10 - 훌륭해요

Nicholas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Employee at desk was nice, friendly! Felt comfortable
2024년 1월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 1월 23일
Thank you for taking the time to share your experience with us. We appreciate your business and feedback!

8/10 - 좋아요

Sanjuanita

2024년 1월에 9박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 1월 17일
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.

10/10 - 훌륭해요

Marcia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 1월 9일
Thank you for sharing a review regarding your stay. We appreciate your business and feedback!

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chill
Nice and comfy would definitely stay again
2024년 1월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 1월 9일
Thank you for sharing that your stay was nice and comfy and that you would stay again. We appreciate your business and feedback!

6/10 - 괜찮아요

Robert

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2024년 1월 9일
Thank you for taking the time to share a review regarding your stay.

10/10 - 훌륭해요

Lorrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walls are thin....
2023년 12월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 12월 20일
Thank you for taking the time to share your experience with us. We are saddened to hear that you felt the walls were thin. We appreciate your business and your feedback.

8/10 - 좋아요

miguel Agustin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 12월 15일
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.

10/10 - 훌륭해요

Josie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 12월 15일
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.

10/10 - 훌륭해요

Carol

2023년 12월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 12월 15일
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.

8/10 - 좋아요

Renee

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vending machines didn’t work ! Friendly staff !
2023년 12월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 12월 5일
Thank you for taking the time to share your experience with us. We are saddened to hear the vending machines didn't work during your visit. We have shared this with the owner of the machine so he can get it corrected. We are happy to hear our staff was friendly, we appreciate your business and feedback!

4/10 - 별로예요

john

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
It has been over a week and I still haven't had my $75 "incidentals deposit" returned. I left the room in perfect order after only staying one night. I do not smoke or anything like that and gave them ZERO reasons to keep my deposit. This is criminal.
2023년 11월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 11월 28일
Thank you for taking the time to share your concerns with us. I verified your account and we did drop the authorization for the deposit prior to your check out on November 22. The process of the authorization is we take the deposit upon check in, this is an authorization only, not a charge. When you check out if there isn't any damages, missing items, etc., we release the deposit. This means that the authorization disappears like it never happened. In the end, you should see no charge from Microtel Pueblo Southgate on your credit card. It's an auth and a drop. never a charge and refund. Please check again, you should see no transactions from the hotel directly. Thank you!

10/10 - 훌륭해요

Emily

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was super friendly and kind.
2023년 11월에 3박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 11월 28일
Thank you for taking the time to share that the staff was super friendly and kind. We appreciate your business and your feedback.

10/10 - 훌륭해요

Paolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 11월 14일
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.

8/10 - 좋아요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to find
2023년 10월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2023년 11월 6일
Thank you for sharing a review regarding your stay.

10/10 - 훌륭해요

Alfred

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Almost perfect review
When we checked in on Saturday, the woman at the desk was very, very unfriendly. I was surprised as these are the folks greeting you. Other than that, our stay was great. Room was clean and comfy.
2023년 10월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2023년 11월 6일
Thank you for sharing a review regarding your stay. I apologize your check-in was less than pleasant. I will address this with the front desk staff as it is our goal to provide excellent customer service to all our guests.

4/10 - 별로예요

Christopher

별로예요: 숙박 시설 상태 및 시설
Place was clean but shows the age of the building. A renovation would help especially since the rate for the room was way more than it should due to the condition of the rooms and the smallness.
2023년 10월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2023년 11월 6일
Thank you for sharing a review regarding your stay, we appreciate your feedback.

6/10 - 괜찮아요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2023년 11월 6일
Thank you for sharing a review regarding your stay.

2/10 - 너무 별로예요

ROBIN

별로예요: 청결 상태, 직원 및 서비스
Room reeked of smoke
Be careful booking. They have smoking floor. We chose a standard queen room which did not indicate it was smoking or nonsmoking and were given a smoking room. When we asked for a nonsmoking room we were told that was all they had available and would not refund our money even though we did not stay and they were turning customers away.
2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 18일
Thank you for taking the time to share your experience with us. All we had at the time of your booking was a smoking room, the reservation does clearly state that a smoking room was reserved. We were turning people away because we were sold out on this particular day. I am sorry that you did not see that a smoking room was booked, that was the last room availability at that time.

10/10 - 훌륭해요

miguel Agustin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick access to i25
2023년 10월에 2박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 18일
Thank you for taking the time to share your experience with us. We appreciate your 5/5 rating regarding your stay. We hope you choose our hotel during future travels to Pueblo!

10/10 - 훌륭해요

Jacqui

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great overnight stop. Had everything I needed
2023년 10월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 18일
Thank you for taking the time to share a review regarding your stay. We are happy that you had a great overnight stop at Microtel Inn & Suites By Wyndham Pueblo-Southgate. We are happy that you had everything you needed while staying here.

10/10 - 훌륭해요

Jeffrey

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Great hotel, it is a little dated, but very comfortable. The hotel could use a better maintenance crew, but they do well with limited skills. Staff is super friendly, they will help you with anything that you need.
2023년 10월에 10박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 18일
Thank you for sharing a review regarding your stay. We will share your feedback with our staff who I am sure will be encouraged by your remarkds.

10/10 - 훌륭해요

Jina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 11일
Thank you for sharing a review regarding your stay! We are happy that you enjoyed your stay 10/10! We hope you choose Microtel Inn & Suites By Wyndham Puebloi-Southgate for your future lodging needs!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 2일
Thank you for taking the time to share a review regarding your stay. We are happy you found our hotel to be worthy of a 10!

10/10 - 훌륭해요

MARQUITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and very friendly and helpful staff
We had car trouble and had to stay the night. This was a nice place to stay. It was clean, affordable and the staff was great.
2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 2일
Thank you for taking the time to share your experience with us. We are appreciative of your kind words. Thanks so much!

10/10 - 훌륭해요

Jeffrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business
Great staff, very helpful and courteous, they had everything fresh and clean. Great breakfast, waffles, coffee, juice and fresh fruit.
2023년 9월에 6박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 3일
Thank you for taking the time to share your experience with us. We are elated to hear that the staff was great, helpful and courteous. We are pleased to hear that you enjoyed our complementary continental breakfast in the morning, We hope you choose our hotel during future visits to Pueblo!

6/10 - 괜찮아요

Vincent

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pros: good size room, Cons: busy with truckers, limited parking
2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 2일
Thank you for sharing your experience with us.

8/10 - 좋아요

Bernadette

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 2일
Thank you for taking the time to share a review regarding your recent stay!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room and comfortable bed
2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 2일
Thank you for sharing a revieww regarding your stay. We are happy that your room was very nice and the bed was comfortable. We hope you choose our hotel during future travels to Pueblo!

10/10 - 훌륭해요

Jeffrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay
Excellent staff, I travel for business and this is the first time that stayed here. I will be staying here again when I visit Pueblo.
2023년 9월에 6박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 2일
Thank you for taking the time to share kind words regarding your recent stay. We are happy to hear that your stay was great and all staff excellent!

10/10 - 훌륭해요

irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room very clean and spacious for two older couple. Carpet needs cleaning including hall way. Staff friendly and helpful. I would stay here again.
2023년 9월에 1박 숙박함
답변 제공: Caroyl Pacheco, Assistant General Manager 님, 2023년 9월 17일
Thank you for your feedback, we appreciate your business and will take every measure to correct the problems experienced during your stay.

10/10 - 훌륭해요

Bruno

2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 10월 2일
Thank you for sharing a review regarding your stay.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Heather Palma, General Manager 님, 2023년 9월 5일
Thank you for sharing your review with us! We are happy you found your stay worth a 10! We hope you choose our hotel during future travels to Pueblo!