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El Refugio del Mensú

2.5 star property
Families find a natural playground at this retreat where kids splash in pools with waterslides while parents relax on garden terraces

Choose dates to view prices

El Refugio del Mensú sits near Imagenes de la Selva, offering something for every family member. Parents can enjoy tennis or unwind on the garden terrace while children explore the playground and zoom down waterslides at this welcoming hotel designed for all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.43 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: USD 1.00 per person, per night
  • Cleaning fee: USD 15 per accommodation, per night
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does El Refugio del Mensú have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Refugio del Mensú pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Refugio del Mensú?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at El Refugio del Mensú?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does El Refugio del Mensú provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Refugio del Mensú located?

This family-friendly Puerto Iguazú hotel is located near a boardwalk/promenade, within 2 mi (3 km) of La Aripuca and Imagenes de la Selva. Iguazu Falls is 10.6 mi (17 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value with excellent service!

Really enjoyed my stay. The staff at reception were attentive. They answered all my questions, helped me organize transfers, and gave good instructions to the property. One of the guys helped us with our cases. It was just me and my husband, but there was plenty of room in the cabana if you have a family as it also had a trundle bed, pool and playground onsite. You can pull right outside of your cabana if you have a car, but we elected with the price of rental cars to just get taxis everywhere. Kitchen had everything needed to cook meals. The unit is dated, but comfortable and clean.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Renato V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo-beneficio, mas precisa melhorar pontos

Os travesseiros são bem ruins, as toalhas velhas e o banheiro precisa ser atualizado. De resto, tudo incrível, excelente custo-beneficio
Stayed 3 nights in May 2024
Verified

4/10 Poor

Alessandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fraco!

Banheiro velho e imundo, cheirando urina. Travesseiros sem fronha. Toalhas velhas. Água quente e ar condicionado funcionando. Área externa muito boa para crianças. Atendentes atenciosos e educados.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful, a relaxing stay

We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.
Stayed 3 nights in Feb 2018
Verified

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Complexe de cabane très sympa. Proche de l'entrée des chutes mais il est tout de même nécessaire de prendre le bus pour s'y rendre Pas de petit déjeuner sauf des craquettes et de la confiture fourni dans la cabane.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bien
Stayed 1 night in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sem luxo, porém confortável

Ótimo custo benefício. Local sem luxo, porém confortável
Verified

6/10 Okay

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities

Iguazu a eviter cote argentin....deception."..

Le directeur ne veut pas respect le decret de pas de TVA pour les tourites etrangers!!!!! Tres deagreable.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Lindo

Para ir a relajarse, un poco alejado del centro de la ciudad pero se puede ir caminando.
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

Muy comoda, excelente ubicacion
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres beau parc

bon hotel pour la visite des chutes, un peu eloigne
Verified

4/10 Poor

Andres Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo las cabañas e Mensu en Puerto Iguazu

Las cabañas de mensu engañan por la web ya que muestras en la pagina las 4 cabañas premium con todos los lujos. pero luego te hospedan en cabañas viejas , rotas y sucias. ademas no solucionan en tiempo problemas simples como es el pago u otras cosas. el precio acordado fue deferente al que luego tuve que pagar.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Lindo lugar, hermoso parque, cabañas cómodas

Antes que nada algo sobre la ciudad de Iguazú. Poco amigable, carísimo todo, fea. La sensación es que están todo el tiempo intentando meterte la mano en el bolsillo, pero mal. Lleno de negocios de artesanías feas. Restaurantes malísimos. Pero bueno, si quieres ir a las cataratas, que son una maravilla, tienes que pasar por aquí. Las cabañas están buenas. Están en un predio con un parque hermoso con juegos y gimnasio al aire libre, y una linda pileta. Son simples pero limpias. Está bueno el lugar. El acceso es por una calle que está destruida. Bueno eso es parte de la horrible ciudad.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo hotel, más cerca del acceso a las cataratas.

Solo estuvimos dos días, estuvo confortable, no pudimos disfrutar de su zona verde por falta de tiempo.
Verified

10/10 Excellent

carlos alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semana en cataratas

Muy lindo lugar. Bien cuidado. Hermosa la pileta..y los juegos p chicos. Lástima ni funcionaba el posnet
Verified

8/10 Good

Randi

Liked: Cleanliness, property conditions & facilities, room comfort

Girl's Camp Revisited

These cabanas are great for families! Beautiful property. The staff was kind enough but it would have been helpful to have multi-lingual staff as only one of our family members is fluent in Spanish. The only complaint was the hotel amenities list daily housekeeping which is not true. They gave us 5 towels (one per guest) at check-in and told us if we wanted clean ones to bring them back to the front desk and they would give us new ones. They told us they do not clean the room until we check out. Also, this property is down a very bumpy dirt road so beware if renting a car.
Verified

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort

Voir les chutes d'Iguazu !

Bien situé juste à l'entrée d'Iguazu. Plus près pour se rendre aux chutes. On a fait affaire avec Iguassu Service pour nos déplacements. Daniel et Jaime sont de vrai professionnels et notre groupe de 15 personnes a bien apprécié. Des chutes à faire rêver.
Verified

8/10 Good

Peter

Liked: Cleanliness